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“It was fine but it is a building site at present” 3 of 5 stars
Review of Summit Hotel Subang USJ

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Summit Hotel Subang USJ
Persiaran Kewajipan, USJ 1, Subang Jaya 47600, Malaysia   |  
Hotel amenities
Ranked #6 of 9 Hotels in Subang Jaya
S Wales
Top Contributor
234 reviews 234 reviews
189 hotel reviews
Reviews in 132 cities Reviews in 132 cities
156 helpful votes 156 helpful votes
“It was fine but it is a building site at present”
3 of 5 stars Reviewed July 19, 2013

I stay at the Summit about once per year as it is the nearest 'decent' hotel to our offices in USJ.

This time i booked online via their website for the Ramadan special rate of RM 187 per night which included breakfast.

The place is in the middle of a building site as they are extending the monorail although, to be fair, it didn't disturb me - it just looks bad. I was on the 10th floor and found it fine. It's clearly been recently refurbished and everything in the room worked well and it was perfectly comfortable but not really up to an equivalent western standard.

It seems that all rates include free wifi. It wasn't mentioned in my rate but I got it and previously a colleague was given wifi and not charged. Whereas they advertise it at a ridiculous RM 30 per day, it seems that they aren't zealous in their charging for it. But the wifi worked well and ran at a decent speed.

Breakfast is a buffet and the best bit of it is the freshly made omelets - other than that it's comprehensive but a bit 'too long under the spotlight'.

It's not up to a Marriott standard but my room was clean, the shower was powerful with plenty of hot water, the aircon not too noisy, the elevators worked well, the wifi worked well and the breakfast was adequate.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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91 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Hamburg, Germany
Top Contributor
95 reviews 95 reviews
14 hotel reviews
Reviews in 37 cities Reviews in 37 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 2, 2013

I must say I feel sorry for this place. At present located in the middle of a mega building site in Kuala Lumpur. The place is however impersonal and feels like a converted office block. Staff were the best part of it for me, they did try hard.

Room Tip: Bargain the price. At the right price its do-able.
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  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 24, 2013

Having stayed at the Summit Hotel at least four times in the last two years I was shocked to see how far a Hotel can go downhill in such a short space of time.The room was on the surface clean but on closer inspection was disgusting,after a terrible nights sleep being disturbed by the huge building site next door at 7am,I was shocked to see that in the night the sheets had come away from the mattress which did not have a mattress protector to reveal a huge dried blood stain and urine stains.I tried to make an international call from my room and was told that I would have to come to the reception to do this and pay in cash,I had no problem with this but when I went to make the call the surly rude Indian girl on reception said they could not connect the number,because of her attitude I demanded to see the manager and she also tried to fob me off, unfortunately for her I am a hardened businessman who is used to dealing with lazy staff,after complaining to her loudly I was eventually allowed to make my international call for which I was charged an exorbitant price.I paid £50 sterling for the room which was worth half that,if you are going to KL do not stay here,the only reason I have been using this hotel is its proximity to the Sultan Azziz airport,next time I will pay more to stay at a more central hotel.

Room Tip: If you have to stay ask for room away from building site and away from the liftshaft
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  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2013

Stayed for 1 week . Good Connectivity with KL through Public Transport . Cheaper option than staying in KL . Have Indian Vegetarian Menu which is difficult to find in Malaysia . Overall good value for money

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipoh, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 9, 2013

Stayed twice during short business trips to Klang Valley. Location of the hotel is off KL City Centre, commercial areas are just a short walk away though. Quick check in by friendly front office staff. Complimentary drink offered at the lounge at the lobby. Breakfast spread at the coffee house is fairly reasonable. Recommended for business trips.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darlington, United Kingdom
Top Contributor
84 reviews 84 reviews
45 hotel reviews
Reviews in 42 cities Reviews in 42 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed March 17, 2013 via mobile

I have to agree with the majority of the other moments and can add no more really. It's cheap - that's for sure but everything about the hotel confirms exactly why it's cheap. The service is slow, the facilities are in need of modernisation etc, etc. it's not well situated either. The shopping mall next to the hotel is also tired and worn out with a variety of discount stores in abundance and your far away from any of the tourist attractions offered by a stay in KL. I arrived late on a Saturday afternoon and was looking for somewhere where I could relax and recouperate ready for continuing my business trip next week. Alas this just wasn't possible. Noise from the busy road outside, noise from the building site right next to the hotel, noisy lifts, noisy children running up and down the corridors and noisy ignorant adults shouting loudly at 6:30am. In my experience this is synonymous with cheap hotels in tourist areas. I shall be having a word with whoever booked this hotel on my behalf and I shall check out at the first opportunity. My advice, try to find somewhere else.

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
73 reviews 73 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 5, 2013

We chose to stay here since we were attending an event nearby. Takes a while to get from the hotel to the Bukit Bintang area (which is where you would want to be as a tourist).

Hotel is a bit dated but the rooms were spacious and everything seemed to work well enough. Staff were very friendly and we had good service. They also served a nice breakfast with Malaysian dishes included. Not many options nearby for entertainment, but there is a big mall next door which is tacky, but has lots of dining options.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Summit Hotel Subang USJ

Address: Persiaran Kewajipan, USJ 1, Subang Jaya 47600, Malaysia
Location: Malaysia > Selangor > Petaling District > Subang Jaya
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #6 of 9 Hotels in Subang Jaya
Price Range (Based on Average Rates): $
Number of rooms: 332
Official Description (provided by the hotel):
A strategic location can make a big difference. It certainly did for Summit Hotel Subang USJ. Located in Subang Jaya in Selangor, Malaysia, the hotel is less than 20 minutes away from the major cities of Kuala Lumpur, Petaling Jaya, and Shah Alam. Also within close distance are the Kuala Lumpur International Airport (KLIA) and several tourist attractions. With exceptional event facilities and elegant guestrooms to complement a prime location, we have positioned ourselves at the top of Malaysia's hospitality industry. And if you like it at the top, Summit Hotel Subang Jaya is clearly where you want to be. ... more   less 
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Also Known As:
Summit Hotel Subang Jaya
Summit Subang Jaya
Subang Jaya Summit

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