Stayed 2 nights in the family room booked directly through hotel website. There was some mixed up with my booking with another guest where the male staff at the front office could not find my booking. Although he supposed to be off duty, but he still remain to serve me. Finally got the room after a long wait. Overall, I found the hotel had made great improvement on those negative reviews. Room was clean. Housekeeping good service response. Good wifi connection. Quite a number of channels to watch. Only issue is the shortage of waiters during breakfast hours. More manpower should deploy during BF time. Tables were left with used cutlery. Have to remind the waiters several time to clear it. coffee not only required self service, they even place it behind the counter making diffculty for guest to refill. Please place it at the buffet area for guest to refill!
- Official Description (provided by the hotel):
- Welcome to Empire Hotel Subang Suite escapes. Shopping high. Stylish sophistication. Subang Jaya's new modernist masterpiece is the epitome of 21st century cool. Presiding majestically over the Klang Valley's most vibrant, youth-fired urban enclave, Empire Hotel Subang welcomes jetsetters and fashionistas alike as a dazzling icon for discerning, cultured and hip spirits. We have 198 rooms that are tastefully decorated and equipped with the latest amenities. Sitting on top of Empire Shopping Gallery, we provide the convenience of having many retail outlets and supermarket just downstairs. ... more less
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- Also Known As:
- Empire Subang Hotel Subang Jaya