We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value for money for 5 stars hotel with gold course n well quipped gym” 4 of 5 stars
Review of Holiday Inn Kuala Lumpur Glenmarie

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Holiday Inn Kuala Lumpur Glenmarie to your Saves list
Holiday Inn Kuala Lumpur Glenmarie
4.0 of 5 Hotel   |   1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #2 of 18 Hotels in Shah Alam
Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Good value for money for 5 stars hotel with gold course n well quipped gym”
4 of 5 stars Reviewed February 24, 2013 via mobile

Stayed for 3 nites, a nice hotel for relax , play golf, gym n swimming.

A bit isolated as u need to take cab all the time if need go out hotel for food or shopping. They do provide shuttle bus with certain timing to some nearby shopping malls. Nearest is sunway shopping centre. Many nice local food nearby there n inside the shopping mall.

Good value for money for 5 stars hotel and make u feel out of town even u still in town.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review, February 25, 2013
Greetings from Holiday Inn Kuala Lumpur Glenmarie.

We are glad to hear you enjoyed your stay and we love it when guests take advantage of the hotel facilities like you did.

Thank you again for taking the time to review. We look forward to having you again and hope that you’ll be able to stay longer next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

438 reviews from our community

Traveler rating
    170
    160
    77
    20
    11
See reviews for
80
70
28
204
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Purmerend, The Netherlands
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 24, 2013

In this hotel like a little village, because there is a main building and some other small buildings around, you really feel you are a welcome guest.
The staff is very friendly and willing to assist you.
If Holiday Inn has an award for best staff, they deserve that award.
Our room was spacious with a nice view on the scenic golf court.
A big bathroom with a shower,and a good flushing toilet.
There is a big flatscreen tv and there is wifi in the room.
One remark: you have to pay for the internet connection, but the price per minute is really high.
We had a very good dinner and breakfast buffet in the Kite restaurant.
This hotel is recommended if you like to stay for some days and if you play golf, this hotel is a must if you are in Kuala Lumpur.
We stayed only for one night, because we were on our way home, coming back from Thailand and arriving at Subang airport, which is close to the hotel.
Checking out was very pleasant too and we received a bottle of water each, waiting for the taxi driver who should bring us to KL International airport.
A funny thing, one of the members of the staff is from New Zealand and I think he has Maori blood and he lives and works in Malaysia! It's a small world.

Room Tip: Ask for a room with a view on the golf court
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review, February 24, 2013
Greetings from Holiday Inn Kuala Lumpur Glenmarie.

We would like to thank you for your compliments and for choosing HIKLG for your recent stay in Kuala Lumpur. We are very happy to read of your recent experience and how much you enjoyed the accommodations, the staff, service and the proximity of the hotel.

We hope to have the opportunity to welcome you back soon.


Best Regards,

Yvette Wee
Guest Experience Champion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 23, 2013

Great looking Holiday Inn with well mentioned gardens and nice golf course.

Be aware that all rooms only feature Malaysian power plugs. The provided adaptors are highly dangerous and sparks are frequent. It was extremely complicated to charge two devices and resulted in multiple staff members running around to find suitable plugs.

Overall great hotel but change your power-plugs to global ones as found in most Holiday Inn's

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review, July 23, 2013
Dear BM Raffael S,

Thank you for staying with us and providing us with your valuable feedback. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. However, I would like to apologize for the dissatisfaction you had experienced. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. Once again, thank you for your feedback and we hope to have the pleasure of welcoming you back again very soon.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
323 reviews 323 reviews
109 hotel reviews
Reviews in 99 cities Reviews in 99 cities
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed February 20, 2013

I have stayed at this hotel a number of times. Staff are always pleasant and helpful. Club lounge is comfortable, and excellent for meeting clients. After hours the cocktail hour(s) are superb. The recreational facilities are not part of the hotel and they could supply a map on where to find them. (10 minutes walk if you know where you are going). Rates are quite reasonable, some of the rooms could do with modernizing. A KS bed with choice of pillows is very comfortable after a long day.

Room Tip: Book a club room over looking the golf course. Maybe have round of twilight golf.
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review, February 24, 2013
Greetings from Holiday Inn Kuala Lumpur Glenmarie.

Thank you for taking the time to write a review and for choosing to stay with us. We are pleased to hear you were treated with great service from the team. We do have to admit that our beds and pillows are very comfortable.. Again, we are pleased you had enjoyed your stay with us and we definitely look forward to seeing you again.


Best Regards,

Yvette Wee
Guest Experience Champion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
86 reviews 86 reviews
78 hotel reviews
Reviews in 47 cities Reviews in 47 cities
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed February 19, 2013 via mobile

Hotel is has been nicely renovated, although rooms don't match the glamor of the foyer. Location is really in middle of nowhere - tourists should never consider staying here. You are pretty much isolated to the hotel as there is nothing in the immediate vicinity. Can take a hotel shuttle to Sunway Pyramid shipping centre at very specific and inconvenient timings. If you are here on business the executive bar is great but the room prices are too high for the area. Super comfortable bed and excellent service.

Stayed February 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review, February 24, 2013
Greetings from Holiday Inn Kuala Lumpur Glenmarie.

Thank you very much for your feedback. We greatly appreciate all your comments. As for the location, we understand how this can be inconvenient for guests who want to travel downtown. And we do our best to be accommodating to those guests with our complimentary shuttles daily. Our Duty Managers number is available 24/7 should any issues arise or translation is needed to get back to the hotel. At the same time, we are in progress of adding the shuttle frequency to the nearest shopping mall.

Once again thank you and we look forward to welcoming you back to HIKLG.


Best Regards,

Yvette Wee
Guest Experience Champion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Batu Pahat, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 17, 2013

Stayed here for 6 nights, lots of rooms, very friendly and professional staff. The staff highly regarded my feedback, manager actively engaged customers for feedback/suggestions, wonderful service in this hotel.
Room was different from a conventional hotel but more like a resort (indeed it is a resort) facing the greenery golf course. Perfect place for a round of 9 or 18 holes at Glenmarie.
Due to the fact that the hotel is located at a golf course, it is not so convenient to go to shopping mall and restaurants if you don't have a car.
However, the hotel provides free shuttle service to Sunway Pyramid and other popular shopping destinations.
Good experience overall but if you are on business trip with no car and shopping + good food are constantly on your mind, Hotel Empire at Subang Jaya is a better choice.

Room Tip: Ask for room facing the golf course for a more greenery view
See more room tips
  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review, February 17, 2013
Greetings from Holiday Inn Kuala Lumpur Glenmarie.

Thank you for sharing your experience with us, your positive feedback is an important motivation for the team and management of the hotel. I will forward your recognition toward the team receiving more and more nice feedback from our guests. Nevertheless, we do appreciate our guests’ need to move about and explore which is why our reception personnel are available anytime to meet requests for a meter taxi.

We hope to see you again in HIKLG.


Best Regards,

Yvette Wee
Guest Experience Champion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 10, 2013

We enjoyed a one night stay here during our transit through KL. Impressed upon arrival at the beautiful lobby and friendly helpful staff.

Our room was overlooking the golf course. It was clean and comfortable and we enjoyed a restful night's sleep on the king size bed with fluffy pillows. The bathroom was spotless and housekeeping assisted us with finding a hair dryer when we couldn't find one in the room.

Huge pool, even though we decided not to take advantage of the facility. We did however enjoy a quiet drink in the bar and also the buffet in the restaurant down stairs.

Overall, an enjoyable stay and would recommend.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review, February 17, 2013
Greetings from Holiday Inn Kuala Lumpur Glenmarie.

Thank you for taking time to post your comments on your experience with us. We are happy to see that you enjoyed your time at our Hotel. Also, it is a privilege for us to know that you liked the products and services that we have to offer.

On behalf of the entire team of HIKLG, we hope to see you again when your travels bring you back to the area.


Best Regards,

Yvette Wee
Guest Experience Champion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Holiday Inn Kuala Lumpur Glenmarie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Kuala Lumpur Glenmarie

Address: 1 Jalan Usahawan U1/8, Seksyen U1, Shah Alam 40250 , Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Shah Alam
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 18 Hotels in Shah Alam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Kuala Lumpur Glenmarie 4*
Number of rooms: 260
Official Description (provided by the hotel):
Holiday Inn Kuala Lumpur Glenmarie the only international hotel in Shah Alam with sprawling 450 acres of landscape neighbouring to Glenmarie Golf and Country Club. Holiday Inn Kuala Lumpur Glenmarie is a tranquil retreat 3km from Shah Alam, 35km from central Kuala Lumpur, and 45 minutes drive from Kuala Lumpur International Airport. We're a convenient base for business in Shah Alam, Petaling Jaya, Subang and Port Klang. All rooms are tastefully appointed overlooking the Golf course. The hotel has 260 guestrooms, an Executive Club Wing with private lounge, 6 food & beverage outlets, business centre, 24-hour room service, complimentary shuttle service, Olympic sized swimming pool and wireless internet.The hotel offers 14 fully equipped meeting rooms and 2 impressive ballrooms with space for up to 500 guests makes us a good choice for corporate meetings, weddings and team building activities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, IHG, BookIt.com, Despegar.com, Cheap Tickets, Hotels.com and Priceline so you can book your Holiday Inn Kuala Lumpur Glenmarie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Kuala Lumpur Glenmarie Hotel Shah Alam
Holiday Inn Shah Alam
Shah Alam Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Kuala Lumpur Glenmarie, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.