In terms of Malaysian prices this is a very expensive hotel however it does deliver very high quality with one exception. Check in was spoilt by the person processing us was speaking to her colleague in Malaysian during this process. I found this rude conduct. Also, as the porter escorted us to our room, he spoke incessantly trying to take off various Enlish speaking accents. This might have been amusing until he used the word Unacceptable language Ncluding THE F word.. I think he thought this amusing. Hardly acceptable in front of guests especially my wife.
- Official Description (provided by the hotel):
- A 5 star deluxe hotel located adjacent to the main airport, KL International Airport. The hotel is linked to the airport via a covered sky bridge. It takes only 5 minute walk to the airport. The hotel also provides a 24 hour buggy service on the sky bridge. ... more less
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