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“stay at sama sama hotel” 5 of 5 stars
Review of Sama-Sama Hotel

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Sama-Sama Hotel
4.5 of 5 Hotel   |   KL International Airport | Jalan CTA 4B, Sepang 64000, Malaysia   |  
Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #1 of 11 Hotels in Sepang
Sepang
1 review
“stay at sama sama hotel”
5 of 5 stars Reviewed January 21, 2014

Service was excellent, room was very nice had everything that we needed. It was right next to airport walked around hotel outside and was all motorways as our time was limited we did not venture further. The only disappointment was that when I booked with you I booked breakfast as well when we checked in we were told this was not included so we had to pay again for breakfast.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khaslina, Manager at Sama-Sama Hotel, responded to this review, January 22, 2014
Dear Anthony K,

Warm Greetings from Sama Sama Hotel KL International Airport!

Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at the SAMA SAMA Hotel KL International Airport.We are delighted to note that our vision in creating meaningful connection to all our guests have certainly reached you.

We welcome valued feedbacks such as yours to further improve our service standards. I am would very much wish to make contact with you personally in regards to the breakfast issue, and if it’s not too much trouble to ask, please do drop me an email with your contact details so that we I could can be in touch.

Once again, thank you for your time and we are looking forward to welcome you back in the near future.

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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919 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Johor Bahru, Malaysia
1 review
5 of 5 stars Reviewed January 21, 2014

I can highly recommend this hotel. After arriving immediate reception by the hotel representative
at the Airport arrival gate, followed by a quick check in at the airport itself and transfer to the hotel. Friendly and warm welcome by the staff at the hotel. All services from arrival to departure have been excellent. Great experience, looking forward to our next visit.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khaslina, Manager at Sama-Sama Hotel, responded to this review, January 22, 2014
Dear 370Traveller2000,

Warm Greetings from Sama Sama Hotel KL, International Airport!

Thank you so much for your kind comments. It's so nice to see that you enjoyed our service and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels! The team at Sama-Sama Hotel KL International Airport looks forward to welcoming you again for another `Sama Sama` hotel experience with us in the near future!

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 21, 2014

I stayed here on a stop over From Indonesia to Dubai.

The standard and service experienced at this hotel will be very difficult to surpass.

I did not experience anything negative, from staff attitude, room facilities/cleanliness, pool, business center and even to the complimentary LCCT transfer and buggy service from hotel to KLIA, all was operated smoothly and efficiently.

I will stay at Sama Sama Hotel again with out a doubt.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khaslina, Manager at Sama-Sama Hotel, responded to this review, January 22, 2014
Dear Halul77,

Warm Greetings from Sama Sama Hotel KL,International Airport!

Thank you for sharing your “ Hard to Beat” comments on TripAdvisor.I am most pleased that you a have enjoyed the stay to the fullest and that of your recognition towards our effort. We are most grateful to learn that our effort in `Create Meaningful Connection` hotel experience has been realized and we surely look forward to welcoming you back for another Refreshing `Sama Sama` experience in the near future.

Best Regards,
Haslina bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014 via mobile

A great hotel in which to catch your breath after a long journey or to relax before a trip to the other side of the planet. All services from arrival to departure we're above average, staff friendly and the food great. We will repeat the experience on our next visit.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khaslina, Manager at Sama-Sama Hotel, responded to this review, January 21, 2014
Dear Bwanabrooks,

Warm Greetings from Sama Sama Hotel KL,International Airport!

Thank you for sharing your “First Class in Every Aspect” comments on TripAdvisor.I am most pleased that you a have enjoyed the stay to the fullest and that of your recognition towards our effort. We are most grateful to learn that our effort in `Create Meaningful Connection` hotel experience has been realized and we surely look forward to welcoming you back for another Refreshing `Sama Sama` experience in the near future.

Best Regards,
Haslina bt Kamaruddin
Guest Service Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2014

We were planning to stay in this hotel in april this year.
We had non refundable advance purchase reservations.
Unfortunately Air Asia cancelled our connecting flight so we were unable to stay at the hotel.
However, the hotel very kindly, refunded our payments.
I will definitely stay at the Sama-Sama if transitting KLIA in the future

Stayed January 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khaslina, Manager at Sama-Sama Hotel, responded to this review, January 21, 2014
Dear Staradiedog,

Greetings from Sama Sama Hotel KL,International Airport!

Thank you for sharing your “Generous Refund” comments on TripAdvisor and recommending our Hotel.Here in Sama-Sama Hotel KL International Airport, we strive to offer the best service that we can be proud of.

The team at Sama-Sama Hotel KL International Airport joins me in thanking you for sharing your experience with us and we hope to have another opportunity to welcome you back in the near future!

Best Regards,
Haslina bt Kamaruddin
Guest Service Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 17, 2014

Arrived at KL very early in the morning and used the buggy to be whisked to the hotel in no time. Quick and efficient check-in process and they even allowed us to get to our room well before the allocated time- this was very much appreciated.
Ate dinner and breakfast at the hotel, both meals were very good.
The hotel lobby is huge and the rooms are very nice and quite a good size. Products offered in the room are ample and of a good quality. Slept well in the comfortable bed and had no airport noise.
Really this hotel is so convenient for a break between long haul travel. Highly recommend for this purpose and wouldn't hesitate to stay here again when travelling through KL.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khaslina, Manager at Sama-Sama Hotel, responded to this review, January 20, 2014
Dear Pandr25,

Warm Greetings from Sama Sama Hotel KL, International Airports!

Thank you so much for your kind comments. It's so nice to see that you enjoyed our service and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels! The team at Sama-Sama Hotel KL International Airport looks forward to welcoming you again for another `Sama Sama` hotel experience with us in the near future!

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwickshire, England
Top Contributor
99 reviews 99 reviews
94 hotel reviews
Reviews in 91 cities Reviews in 91 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed January 17, 2014

Apparently this hotel has recently been refurbished - the results are impressive. Standard rooms are large and well equipped and the public areas are luxury hotel standard, particularly the lobby. It's just minutes from the airport - walk or catch a buggy. At the airport you can get the KL Ekspress train to the city centre (fast and quite cheap) so staying here and taking the train in for sight-seeing is a good option. The only downside we found is that the food was just about OK. All the staff we encountered were friendly and helpful.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khaslina, Manager at Sama-Sama Hotel, responded to this review, January 20, 2014
Dear Alan_490416,

Warm Greetings from Sama Sama Hotel KL, International Airports!

We thank you for staying with us during your last visit to Kuala Lumpur International Airport. We are delighted that our vision to " Create Meaningful Connection" have reached you and effort in transforming the property into a brand new look are appreciated.

The team at Sama-Sama Hotel KL International Airport looks forward to welcoming you again for another `Sama Sama` hotel experience with us in the near future!

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sama-Sama Hotel

Address: KL International Airport | Jalan CTA 4B, Sepang 64000, Malaysia
Phone Number:
Location: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 11 Hotels in Sepang
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sama-Sama Hotel 4.5*
Number of rooms: 442
Official Description (provided by the hotel):
A 5 star deluxe hotel located adjacent to the main airport, KL International Airport. The hotel is linked to the airport via a covered sky bridge. It takes only 5 minute walk to the airport. The hotel also provides a 24 hour buggy service on the sky bridge. ... more   less 
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