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“Family R&R” 4 of 5 stars
Review of AVANI Sepang Goldcoast Resort

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AVANI Sepang Goldcoast Resort
5.0 of 5 Resort   |   Sepang Goldcoast, No. 67 | Jalan Pantai Bagan Lalang, Sepang 43950, Malaysia (Formerly Golden Palm Tree Iconic Resort & Spa )   |  
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Ranked #3 of 12 Hotels in Sepang
Certificate of Excellence 2014
1 review
Reviews in 2 cities Reviews in 2 cities
“Family R&R”
4 of 5 stars Reviewed yesterday NEW

1st May 2015... Labour Day or Hari Pekerja , on this day we were here to spent our family time together. On the first day , we were greeted by the friendly staff and offered us drinks which really made our day after long hours of driving. Check-in was smooth and we have to wait for buggy ride to our so call club house. Managed to find our unit facing the sea... what a view... not to mentioned very windy too. We all love the unit but encounter few hiccups here and there. Its normal.. but FMC staff handle it professionally. Done with that, we took a walked around the resort area. And taking a buggy or bicycle ride free of cause *FCFS* back to lobby. Managed to go down to Xtreme park.. walking distance gokarting.. paintballing.. archerying.. ATV'ing... very reasonable price... enjoyed by young and old. Took a walked by the beach.. crowded with peoples.. who cares.. buying seafood along the beach.. eat out is the best.. unless you want to endure the flys... slowly walked back to our unit to catched us our first sunsets... Allah Almighty... PBUH... 2nd day went for swim... packed... mgmt need more pools... if possible personal indoor pools for certain unit. Overall we're very happy during our stayed. Not forgetting... breakfast... varieties of local and western cuisine to choose.. but be there early to avoid long Q.

Stayed May 2015, traveled with family
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680 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Swedish first
  • Thai first
  • Any
English first
Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

It was a short stay at Avani. We brought our own bikes knowing that my 11 yo will not be able to use the ones provided by the hotel. Me and my boys fell in love with our room the moment we stepped in the villa. It was very spacious for the four of us. The bed was the most comfortable bed we ever slept in.
We didn't try their bfast buffet since there were few small shops selling breakfast nearby. It's just walking distance for bfast and dinner. However, the place was overcrowded during our stay (that's why we got free upgrade for our room. Thank you for that!) and because of this, my boys were not able to enjoy the pool.
Overall, we look forward to come back again to Avani.

Room Tip: Choose your room which is nearer to the pool
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  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent 5 days at the resort with my girlfriends. First the minor niggles - The rooms that we were given could have done with some maintenance (no shower gel dispenser, ac temperature control ineffective) but overall were ok. The beds were good but sunlight comes in because of the way the blinds are fitted. Sadly we got rooms with a view of other cottages.
Having said that, we had a great time overall. Rooms are large and airy and have most amenities. The resort itself is great with at least 7 restaurants. Food was really good at the two restaurants we ate at. The spa service was superb. The service everywhere was great! We also took the free shuttle into kl city. Overall a thumbs up if they could just sort out the minor issues. We didn't like the look of the private beach but it has a nice bar.
It's a great place if you want to just stay put and enjoy the facilities.

Room Tip: Try and get a room that is towards the external part of a frond and try and get one in one of the ce...
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  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review, 2 days ago
Dear nkswami,

Thank you for your positive review and your thoughts following your stay, I was glad to see as a whole you enjoyed your stay, and that the Spa and Restaurants provided highlights during this stay.

I also noted your suggestions for areas of potential improvement. I very much appreciate you raising those as well, aside from the positive thoughts, as these are for us vital pieces of information to see where and how we can improve going forward.
Rest assured that all thoughts will be shared with the various teams.

We look forward to welcoming you back in due time.

Kind regards,

Erwin van der Veen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I have recently stayed in AVANI Sepang Goldcost Resort, I was amazed by the friendliness and positive attitude of the staffs. I Stayed in two over-water rooms. The rooms were immaculate, spacious and extremely clean

  • Stayed April 2015, traveled solo
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review, 2 days ago
Dear Samee S,

Thank you for having stayed with us, and for providing your thoughts through Tripadvisor.

I was glad to see you enjoyed your stay, and that the team has made such a positive contribution to your overall satisfaction.

We hope to welcome you back in due time for another rewarding and relaxing stay.

Kind regards,

Erwin van der Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 5D/4N. Loved the room and bed. I enjoyed the beautiful view from the balcony in both rooms 017 & 507. The cleanliness of the room was excellent (amazing job to the housekeeping team). The food in the Bila Bila Restaurant was so good, good choices of Burgers & Pastas (which I enjoyed) . Buffet breakfast was so good, The food at Sepoi Sepoi was to die for (mainly the Pizzas and Nasi Lemak). The Chinese restaurant HAI SANG LOU did not disappoint (some of the best Chinese food I have had in my life and trust me I eat a lot) One of the highlights of my trip was definitely the food my compliments to Chef Jai & the culinary team.
The food was great but what made this holiday truly exceptional was the amazing team at Avani, to mention a few Aswad, Ms Kay, Ms. Teresa, Mr. Razzak & all the members of the Front Office, Housekeeping & F&B Service Team who took amazing care during my stay. No request was too small for this team to fulfill. If anyone is looking for true Malaysian hospitality at its best, Avani Sepang Goldcoast should be at the very top of your lists.

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review, 2 days ago
Dear Mike C,

I thank you for your feedback on Tripadvisor, and of course I am delighted you enjoyed an "Amazing Holiday"!

I am equally sure that Chef Jai and his team, the housekeepers, Service teams in the restaurants / front office and of course Aswad, Kay, "auntie" Teresa and "grandpa" Razzak will enjoy reading your feedback!

We look forward to welcoming you back in due time for another relaxing and rewarding stay.

Kind regards,

Erwin van der Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 5 days ago NEW

My family had great trip in Malaysia. Avani is a beautiful resort & Spa. Good Services, good price, The staff and service made our break memorable.. From the warm welcome the funny driver man to food service staff and Spa we felt to valued. Thank you all. Great trip in Malaysia

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review, 2 days ago
Dear Casandra A,

Thank you very much for your kind words, which certainly will bring a satisfied smile to the team members as it reflects your satisfaction with their services.

I am glad you and the family enjoyed your time with us in Malaysia, we look forward to welcoming you back in due time.

Kind regards,

Erwin van der Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kuala lumpur
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Stayed for 3D/2N. Loved the bed and bedding. We enjoyed the serenely beautiful view from our balcony. Free bicycles to get around. The cleanliness of the room was average as there were some dirty stains in the bathroom. No house keeping for our room. Not sure if we were supposed to call for house keeping. The food in the Bila Bila Restaurant was too bland, not many choices and we could see flies on the food (probably the management should think of food cover tents or something for every dish for hygiene purpose). Skipped the buffet breakfast one of the mornings although we paid. Tried the seafood at Wak Lan Bayu Malam, Bagan Lalang (about 5 mins drive from the hotel). Scrumptious and reasonably priced.

  • Stayed April 2015, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review, 2 days ago
Dear Joannechong,

Thank you for taking the time to send your thoughts following your stay, I see as a whole you had a good stay, though I noted also some areas where we could have done better.
I apologize for the failure to clean your room. This obviously is a mistake, as all rooms are to be cleaned daily and that this did not happen during your stay is an oversight which we will check and rectify.

Needless to say all your feedback will be shared with the team, either to positively encourage them, or as a means to keep improving on out product and services.

We do hope you will visit us again in the future and look forward to welcoming you back.

Kind regards,

Erwin van der Veen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AVANI Sepang Goldcoast Resort

Address: Sepang Goldcoast, No. 67 | Jalan Pantai Bagan Lalang, Sepang 43950, Malaysia (Formerly Golden Palm Tree Iconic Resort & Spa )
Location: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 12 Hotels in Sepang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — AVANI Sepang Goldcoast Resort 5*
Number of rooms: 392
Official Description (provided by the hotel):
AVANI Sepang Goldcoast Resort stretches out from the Sepang coastline, almost a kilometer into the sheltered waters of the Straits of Malacca with 392 luxuriously appointed over water villas that shape a palm tree. This new upscale resort offers guests a wide range of sports and entertainment activities as well as great food & beverage outlet selection. Located in the district of Sepang, in the southern part of the state of Selangor, AVANI Sepang Goldcoast Resort is a short 35 minute drive from Kuala Lumpur International Airport. The resort is also conveniently located close to the Sepang International Circuit - home to the Malaysian leg of the F1 race. Inspired by Polynesian and Maldivian architecture, blended with contemporary Malaysian interior design, each over water villa showcases a range of features that will ensure you take full advantage of the relaxed comfort, knowing we have the details covered. ... more   less 
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Also Known As:
Golden Palm Tree Iconic Hotel Sepang
Golden Palm Tree Iconic Resort And Spa

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