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Tune Hotels .com KLIA-LCCT Airport: Traveler Reviews

2.5 of 5
Lot PT 29 | Jalan KLIA S4, KLIA, Sepang 64000, Malaysia
Hotel amenities
Tune Hotels .com KLIA-LCCT Airport
Ranked #4 of 9 hotels in Sepang
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1,399 reviews from our community

Traveler rating
    159
    408
    471
    209
    152
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Families
259
 
Couples
472
 
Solo
225
 
Business
70
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Queensland
1 review
“It is what it is”
3 of 5 stars Reviewed March 4, 2013

We stayed at the LCCT Tune hotel and it is what they say a 5 star bed and the shower was just as good it is some where to crash between short/long stop overs to long to stay at airport but not long enough to go to all the effort of getting into KL. I would do it again if my stop over is arrive late afternoon/ night and leave again next morning. Remember this is a stopover motel

Room Tip: Rooms are small so if you have lots of luggage I'm not sure where you will put it, and I would p...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Seaway50 about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
“Good but ...”
3 of 5 stars Reviewed March 3, 2013

It's a good concept: create small high-quality spaces at a reasonable cost for customers.

High-quality has to remain high-quality though. Check-in was fine and no problem being handed your towel etc at reception. I enjoyed the power shower. The room safe was fine. Bed was good too. Even managed not to step on top of my luggage in that limited space.

But the walls were scuffed and the room was tired looking. So if you're going to continue with this concept, you need to pay particular attention to maintaining it. This is where Tunes at LCCT falls over.

If you need a place for the night, this is fine. But a paint job and fixing any maintenance issues would do wonders.

Stayed October 2012, traveled solo
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Ask TunkuHalim about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotels .com KLIA-LCCT Airport, responded to this review
April 5, 2013
Hi There,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

Our location is normally a strong positive for our guests, due to its close proximity to the airport, it appeals to a lot of transit travelers to rest and refresh themselves before catching their next flight.

stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. I was of course concerned to learn of the areas which left you to feel disappointed.

Thank you once again for highlighting the matter to us for our action.

This review has been shared amongst them and I hope we would live up to your expectations when you come by next.

Warm Rgds,
De Silva-Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Top Contributor
98 reviews 98 reviews
75 hotel reviews
Reviews in 71 cities Reviews in 71 cities
54 helpful votes 54 helpful votes
“Run Down”
2 of 5 stars Reviewed March 2, 2013

I have stayed here many times and had been pleased... sadly not any longer!
The door to the room had been previously broken open and not repaired. The room was in much need of re-decoration and there were numerous broken and chipped tiles in the bathroom everything looked grubby and in need of replacement. The price has doubled since last year, its now rarely as cheap as it suggests. The pleasant outside café's and tables have gone, its all in a sorry state.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Steggs about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotels .com KLIA-LCCT Airport, responded to this review
April 5, 2013
Dear Guest,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel

Please accept my sincere apologies for the unpleasant experience encountered at our hotel during your recent stay.

We don't claim to be the cheapest, but we provide options for guests to tailor their stay to suit their budget. Where a regular hotel gives you the complete stay package; perhaps for a similar price, they do not offer their services on a modular basis unlike we do. Thus, you would not have the option of a cheaper stay.

Our rates are comparable to other surrounding properties and many find this a bargain. Our demand based pricing mechanism, rewards early birds with cheaper room rates. Thus, rates are cheaper if booked early in advance.

We take note of the areas needing attention and assure you that we'll beef up our service delivery. And hopefully, we'll perfectly equipped in making your stay a pleasant experience the next time you come by.

See you soon.

Rgds,
De Silva-Customer Care Manager
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“Only for transit”
2 of 5 stars Reviewed March 2, 2013

I stayed on this hotel a couple of times. It's when you arrive in KL late in the evening and your next flight is on the following day, and you need atleast 3 hours of sleep. Sleeping around LCCT is not really a good idea, specially if you need to shower the following morning.
The hotel is a 10 minute walk from LCCT. You can take the shuttle, which costs 1 ringgit, to and from the hotel. Shuttle departs to and from the airport every 15 minutes. This is an average hotel. Everything, every service has a price. Room is very small. You can hardly walk around it. Some ACs are noisy.

  • Stayed December 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Ask jaysnow2912 about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotels .com KLIA-LCCT Airport, responded to this review
April 5, 2013
Thanks for the review,

I am sorry to hear that your short stopover wasn't to your pleasing.

Tune Hotels KLIA - LCCT as what it is, an airport hotel for transit travellers to rest and refresh themselves before their next flight.

We operate on a limited service model, parallel to a “pay as you use concept” . Unlike regular hotels, we provide only the basic; bed and shower. Guests are required to pay extra for anything that is not an elemental.

Our modular "pay as you use concept” fits perfectly for a stopover night serving comparable rates that are always in-line with properties around the vicinity.

Once again, thanks for being our guest and for the review.

Warm Rgds,
De Silva-Customer Care Manager
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Coffs Harbour, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Convenience but....”
2 of 5 stars Reviewed March 1, 2013 via mobile

I had to walk in the heat because driver of shuttle bus was nowhere in sight. Located the bus ok, just no driver after waiting 20 mins. Check in was quick but I had to shoulder the room door several times before it would open. Once opened I couldn't close it, so had to change rooms. The ceiling in my bathroom was covered in black mould and was dripping, I guess from the shower on the above floor. It looked like it was about to collapse. Only stayed about 4 hours instead of the intended 8 hours. Better to wait at airport.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask holidayer20 about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotels .com KLIA-LCCT Airport, responded to this review
April 5, 2013
Dear Guest,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

I sincerely appreciate your feedback regarding your stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments.

We are certainly committed to improving our standards by delivering superior services and certainly would in this instance.

Once again, Thanks for the feedback. Hope that we will have the sincere pleasure of welcoming you back soon.

Regards,
Sharon-Customer Care Manager
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Additional Information about Tune Hotels .com KLIA-LCCT Airport

Also Known As:
Tune Hotels .Com Klia-Lcct Airport Hotel Sepang
Tune Hotels .Com Klia-Lcct Airport Hotel
Tune Hotel Sepang
Address: Lot PT 29 | Jalan KLIA S4, KLIA, Sepang 64000, Malaysia
Region: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Sepang
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Get a 5-star sleeping experience at a 1-star price with Tune Hotels.com branded limited-service hotels. The KLIA-LCCT Aiport hotel features 222 private rooms with en-suite bathrooms. We believe in letting our guests know exactly what you pay for, and offer the capability to design your stay via reasonably priced pay-as-you-use add-ons. The prices quoted are inclusive of the room price, applicable fees and prevailing taxes only. ... more   less 
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