I just checked out after a one night stay with my girlfriend and was amazed that they find it acceptable to charge what they do for what is provided. Was just here for a 1 night layover and wanted something near the airport. Seeing that supply is totally limited, I suppose they feel they can charge what they want and will be full no matter what. In that sense, it seems to me that it can hurt their brand image as it is almost taking advantage of people through their monopoly on proximity.
I paid about $65 on agoda. I have later talked to people who paid much more. The room is laughably small. You cannot maneuver through the room with two people and bags. There is no TV either. When you check in, they give you a towel and shampoo/soap. That is the end of all services. They will charge you $4 for wifi in the room, which is only usable with 1 device at a time. There is a single electric outlet. The walls are pretty thin and you can hear others quite easily. The window in the bathroom opens to the hallway.
To the staff, they were there only to go through the motions. Friendliness not noticeable and the housekeepers don't acknowledge with a hello or smile when encountered.
All this being said, the bed is fine, even for two and the bathroom is fine for a layover. I would not be so harsh if the prices they somehow justify were more reasonable. They must be making a mint and will continue to. Result for me is that I will not entertain the idea of staying at a Tune hotel again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 26, 2013
Hi There,
Thank you for completing a Trip Advisor Review on your recent visit to our hotel.
Unlike regular or budget hotels, we are different. We are a Limited Service Hotel.
The genesis of Tune Hotels is to meet demands for clean, safe, and affordable accommodation.
Our hotel essentially operates on a limited service concept, parallel to a “pay as you use concept” We do not provide items such as wardrobe, mini bar, coffee and tea making facilities, extra pillows, extra beds, room service, etc. Air-conditioning, Television, and Wi-Fi are chargeable add-ons and towels are on rental basis only.
We adopt a demand based pricing mechanism. Room rates fluctuate based on demand and room availability. You are more likely to find more promo room rates during off peak periods than during peak periods (public holidays, weekends, etc).
Thank you for taking the time to post your comments on TripAdvisor.
We hope to see you soon
Warm Regards,
Sharon- Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.