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Tune Hotels .com KLIA-LCCT Airport: Traveler Reviews

2.5 of 5
Lot PT 29 | Jalan KLIA S4, KLIA, Sepang 64000, Malaysia
Hotel amenities
Tune Hotels .com KLIA-LCCT Airport
Ranked #4 of 9 hotels in Sepang
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1,400 reviews from our community

Traveler rating
    159
    408
    471
    209
    153
See reviews for
Families
259
 
Couples
473
 
Solo
225
 
Business
70
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
1 review
“clean tidy enough for 2”
3 of 5 stars Reviewed February 12, 2013 via mobile

The room is clean and tidy. It is not hot even without aircon on febuary when i am there. But the size of room is only enough for 2. Toilet isn't too small. Not expensive for the cleanliness. Have a good experience for me.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask AhThir about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotels .com KLIA-LCCT Airport, responded to this review
February 26, 2013
Hi There,

Thanks for staying with us. and for the review.

We put a lot of emphasis on ensuring that out hotel is functional and that, guests enjoy soothingly powerful shower for a relaxing treat.

Our location is normally a strong positive for our guests. As a limited-service hotel brand we focus on high quality basics, a 5-star bed and hot showers, housed within a clean and secure environment, always located centrally, all at extremely affordable prices.

Happy to know how we have met your requirements perfectly. Thanks for this review, It's a pleasure to welcome you always.

Warm Regards,
De Silva- Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Top Contributor
117 reviews 117 reviews
49 hotel reviews
Reviews in 54 cities Reviews in 54 cities
49 helpful votes 49 helpful votes
“clean, convienient but price gouging”
3 of 5 stars Reviewed February 11, 2013

The room is literally 2.5m by 2.5m which is just big enough for a bed. You have to clamber over your luggage everytime you go to the bathroom. However it was clean, the air-con worked a treat and the bed was comfortable.
What if unjustifiable is the price. We paid close to $60 for a room and 12 hours aircon. In KL, $60 gets you something quite nice downtown. They are the only hotel at the LCCT and clearly taking advantage of this in their prices.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jlw1810 about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotels .com KLIA-LCCT Airport, responded to this review
February 26, 2013
Hi There,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

As a limited-service hotel brand we focus on high quality basics - a 5-star bed and powerful showers, housed within a clean and secure environment, always located centrally, all at extremely affordable prices.

Our rooms are space efficient and the due to its close proximity to the airport, it does appeal to a lot of transit travellers to rest and refresh themselves before catching their next flight.

We adopt a demand based pricing mechanism. Room rates fluctuate based on demand and room availability. You are more likely to find more promo room rates during off peak periods than during peak periods (public holidays, weekends, etc).

Thank you for the review and we hope to have the sincere pleasure of welcoming you back soon


Warm Regards,
Sharon- Customer Care Manager
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Hoi An Vietnam
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“If it were half the price- it would be OK”
1 of 5 stars Reviewed February 10, 2013

In the end it cost around US$70 for a night, with wifi, and a comfort kit that included a towel and soap but no toothbrush. If the room was $30 or even $50 maybe it would be OK.. but at US$70 it's just plain gouging. The room is tiny.. in fact it's a challenge to get your body and your suitcase through the door as there's only about 40 cm of floor space between the bed and the walls.. and you have to climb over your suitcase (or the bed) to get from the door to the bathroom. I fly with Air Asia a lot.. but since staying at this hotel I book my flights around NOT having to overnight at KLIA-LCCT.

  • Stayed April 2012, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Aussie_in_Vietnam about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotels .com KLIA-LCCT Airport, responded to this review
February 26, 2013
Hi,

Thank you for posting a review of our Tune Hotels KLIA-LCCT.

We adopt a demand based pricing mechanism. Room rates fluctuate based on demand and room availability. You are more likely to find more promo room rates during off peak periods than during peak periods (public holidays, weekends, etc).

We are very sensitive to price comments. Though we are a limited service hotel, given the fact that our hotel is merely 10 minutes walk from our LCCT terminal; our rates are always in-line with comparable properties around the vicinity.

As for the sizes of our rooms, our rooms are typically space efficient and the due to its close proximity to the airport, indeed it does appeal to a lot of transit travelers to rest and refresh themselves before catching their next flight.

Thank you for tuning in and we hope to have the opportunity to welcome you back in the future

Warm Regards,
Sharon De Silva- Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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“Unjustifiable Price”
1 of 5 stars Reviewed February 8, 2013

I just checked out after a one night stay with my girlfriend and was amazed that they find it acceptable to charge what they do for what is provided. Was just here for a 1 night layover and wanted something near the airport. Seeing that supply is totally limited, I suppose they feel they can charge what they want and will be full no matter what. In that sense, it seems to me that it can hurt their brand image as it is almost taking advantage of people through their monopoly on proximity.
I paid about $65 on agoda. I have later talked to people who paid much more. The room is laughably small. You cannot maneuver through the room with two people and bags. There is no TV either. When you check in, they give you a towel and shampoo/soap. That is the end of all services. They will charge you $4 for wifi in the room, which is only usable with 1 device at a time. There is a single electric outlet. The walls are pretty thin and you can hear others quite easily. The window in the bathroom opens to the hallway.
To the staff, they were there only to go through the motions. Friendliness not noticeable and the housekeepers don't acknowledge with a hello or smile when encountered.
All this being said, the bed is fine, even for two and the bathroom is fine for a layover. I would not be so harsh if the prices they somehow justify were more reasonable. They must be making a mint and will continue to. Result for me is that I will not entertain the idea of staying at a Tune hotel again.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Patrick B about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotels .com KLIA-LCCT Airport, responded to this review
February 26, 2013
Hi There,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

Unlike regular or budget hotels, we are different. We are a Limited Service Hotel.

The genesis of Tune Hotels is to meet demands for clean, safe, and affordable accommodation.

Our hotel essentially operates on a limited service concept, parallel to a “pay as you use concept” We do not provide items such as wardrobe, mini bar, coffee and tea making facilities, extra pillows, extra beds, room service, etc. Air-conditioning, Television, and Wi-Fi are chargeable add-ons and towels are on rental basis only.

We adopt a demand based pricing mechanism. Room rates fluctuate based on demand and room availability. You are more likely to find more promo room rates during off peak periods than during peak periods (public holidays, weekends, etc).

Thank you for taking the time to post your comments on TripAdvisor.

We hope to see you soon

Warm Regards,
Sharon- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
68 reviews 68 reviews
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43 helpful votes 43 helpful votes
“Convenient for a stopover”
3 of 5 stars Reviewed February 8, 2013

And thats the advantage especially if you have an early morning flight as I did. In fact I had two such destinations having to double back from Siem Reap to get to Chiang Mai and no connecting service. The rooms are small, no doubt about that as you open the door it just passes by the bottom of the bed but for what I pad it was adequate. I paid extra for air conditioning but took my own towel although a package is not expensive of top of the base price. Certainly wouldn't stay here longer than 1 night but its the best option you have as its an hours journey into the city and you are unlikely to find anything cheaper than this place, believe me I have tried and its not worth the effort.

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask PAULIE36 about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotels .com KLIA-LCCT Airport, responded to this review
February 26, 2013
Dear Guest,

Thanks for the review

Our Tune Hotel KLIA-LCCT due to its close proximity to the airport, indeed it does appeal to a lot of transit travellers to rest and refresh themselves before catching their next flight.

Thank you for tuning in and we hope to have the opportunity to welcome you back in the future

Warm Regards,
Sharon - Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tune Hotels .com KLIA-LCCT Airport

Also Known As:
Tune Hotels .Com Klia-Lcct Airport Hotel Sepang
Tune Hotels .Com Klia-Lcct Airport Hotel
Tune Hotel Sepang
Address: Lot PT 29 | Jalan KLIA S4, KLIA, Sepang 64000, Malaysia
Region: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Sepang
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Get a 5-star sleeping experience at a 1-star price with Tune Hotels.com branded limited-service hotels. The KLIA-LCCT Aiport hotel features 222 private rooms with en-suite bathrooms. We believe in letting our guests know exactly what you pay for, and offer the capability to design your stay via reasonably priced pay-as-you-use add-ons. The prices quoted are inclusive of the room price, applicable fees and prevailing taxes only. ... more   less 
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