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Tune Hotels .com KLIA-LCCT Airport: Traveler Reviews

2.5 of 5
Lot PT 29 | Jalan KLIA S4, KLIA, Sepang 64000, Malaysia
Hotel amenities
Tune Hotels .com KLIA-LCCT Airport
Ranked #4 of 9 hotels in Sepang
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1,397 reviews from our community

Traveler rating
    159
    407
    471
    209
    151
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Families
259
 
Couples
470
 
Solo
225
 
Business
70
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Danang
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Unjustifiable Price”
1 of 5 stars Reviewed February 8, 2013

I just checked out after a one night stay with my girlfriend and was amazed that they find it acceptable to charge what they do for what is provided. Was just here for a 1 night layover and wanted something near the airport. Seeing that supply is totally limited, I suppose they feel they can charge what they want and will be full no matter what. In that sense, it seems to me that it can hurt their brand image as it is almost taking advantage of people through their monopoly on proximity.
I paid about $65 on agoda. I have later talked to people who paid much more. The room is laughably small. You cannot maneuver through the room with two people and bags. There is no TV either. When you check in, they give you a towel and shampoo/soap. That is the end of all services. They will charge you $4 for wifi in the room, which is only usable with 1 device at a time. There is a single electric outlet. The walls are pretty thin and you can hear others quite easily. The window in the bathroom opens to the hallway.
To the staff, they were there only to go through the motions. Friendliness not noticeable and the housekeepers don't acknowledge with a hello or smile when encountered.
All this being said, the bed is fine, even for two and the bathroom is fine for a layover. I would not be so harsh if the prices they somehow justify were more reasonable. They must be making a mint and will continue to. Result for me is that I will not entertain the idea of staying at a Tune hotel again.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Patrick B about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotels .com KLIA-LCCT Airport, responded to this review
February 26, 2013
Hi There,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

Unlike regular or budget hotels, we are different. We are a Limited Service Hotel.

The genesis of Tune Hotels is to meet demands for clean, safe, and affordable accommodation.

Our hotel essentially operates on a limited service concept, parallel to a “pay as you use concept” We do not provide items such as wardrobe, mini bar, coffee and tea making facilities, extra pillows, extra beds, room service, etc. Air-conditioning, Television, and Wi-Fi are chargeable add-ons and towels are on rental basis only.

We adopt a demand based pricing mechanism. Room rates fluctuate based on demand and room availability. You are more likely to find more promo room rates during off peak periods than during peak periods (public holidays, weekends, etc).

Thank you for taking the time to post your comments on TripAdvisor.

We hope to see you soon

Warm Regards,
Sharon- Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
68 reviews 68 reviews
21 hotel reviews
Reviews in 42 cities Reviews in 42 cities
43 helpful votes 43 helpful votes
“Convenient for a stopover”
3 of 5 stars Reviewed February 8, 2013

And thats the advantage especially if you have an early morning flight as I did. In fact I had two such destinations having to double back from Siem Reap to get to Chiang Mai and no connecting service. The rooms are small, no doubt about that as you open the door it just passes by the bottom of the bed but for what I pad it was adequate. I paid extra for air conditioning but took my own towel although a package is not expensive of top of the base price. Certainly wouldn't stay here longer than 1 night but its the best option you have as its an hours journey into the city and you are unlikely to find anything cheaper than this place, believe me I have tried and its not worth the effort.

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask PAULIE36 about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotels .com KLIA-LCCT Airport, responded to this review
February 26, 2013
Dear Guest,

Thanks for the review

Our Tune Hotel KLIA-LCCT due to its close proximity to the airport, indeed it does appeal to a lot of transit travellers to rest and refresh themselves before catching their next flight.

Thank you for tuning in and we hope to have the opportunity to welcome you back in the future

Warm Regards,
Sharon - Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
“closer to KL = LCCT impossible”
5 of 5 stars Reviewed February 8, 2013

Tiny very clean room and bath room; excellent WIFI; very shuttle to LCCT but easy to walk to.
Value for money in KL where hotels close to airport are very expensive; will stay again on my next stop over in KL

Room Tip: had a room on first floor, a bit noisy: better up in a corner?
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask carlemil about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maroochydore, Australia
1 review
“Perfect for brief stopovers.”
4 of 5 stars Reviewed February 7, 2013

This hotel is all about location. You can't beat flying in late and leaving early and only having to walk across the carpark to your bed. Yes, it's expensive for what it is and the rooms are very small, but it beats travelling into the city and back out again. The bathrooms are clean and functional. The convenience store downstairs is a bonus. I will definitely stay again.

  • Stayed February 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask AussieKyles about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotels .com KLIA-LCCT Airport, responded to this review
February 26, 2013
Hi There,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

Glad that you have enjoyed your stay with us and thank you very much for all your positive comments.

We certainly look forward to welcoming you back soon.

Thank you.

Warm Regards,
Sharon- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, Andhra Pradesh, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Very good for overnight stay!”
4 of 5 stars Reviewed February 7, 2013

Tune Hotel is just about 10 minute walk from the LCCT airport, it is around 100 meters from the departure gate. It is little expensive for the size of room it provides, but you don't have a better option this near to LCCT. I arrived at midnight and had a flight next morning so I had booked this online. You need to separately buy towels/toiletry kit and 24 hour AC package along with the room. Don't expect and room service or restaurants within the hotel. But just outside the hotel there is a 7eleven store where you can get water, or other stuff there. Tune also provides a shuttle which costs 2 MYR per person but shuttle does not ply during night time. All in all decent place to stay overnight, and money well spent instead of sitting and sleeping at the airport.

For more information on my Malaysia trip and Penang resort - read here: http://insightvues.blogspot.in/2013/02/malaysia-travelogue-part-1-penang.html

Room Tip: Nothing in particular, as it is just good for overnight stay.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Shashank24 about Tune Hotels .com KLIA-LCCT Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tune Hotels .com KLIA-LCCT Airport

Also Known As:
Tune Hotels .Com Klia-Lcct Airport Hotel
Tune Hotels .Com Klia-Lcct Airport Hotel Sepang
Tune Hotel Sepang
Address: Lot PT 29 | Jalan KLIA S4, KLIA, Sepang 64000, Malaysia
Region: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Sepang
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Get a 5-star sleeping experience at a 1-star price with Tune Hotels.com branded limited-service hotels. The KLIA-LCCT Aiport hotel features 222 private rooms with en-suite bathrooms. We believe in letting our guests know exactly what you pay for, and offer the capability to design your stay via reasonably priced pay-as-you-use add-ons. The prices quoted are inclusive of the room price, applicable fees and prevailing taxes only. ... more   less 
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Tune Hotels .com KLIA-LCCT Airport
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