The shuttle is advertised to run every 30 mins from KLIA, but I waited at the airport for 2 hrs before the shuttle had any room for me since there were more than 100 people already waiting for the bus. The hotel should have run an extra bus to cater for the additional guests.
The staff looked tired and couldn't be bothered with smiling or providing any service. When I complained about the bus delay the front desk lady just frowned and mumbled something. When I asked for the manager, he just said "We only have one shuttle and you have to wait for your turn." That's not exactly the tone I expected.
The room was quite scary. There's a long outdoor corridor that leads to the rooms and it was a little dark and you could hear and see insects crawling and flying around. There were spiders and several centipede that I actually spotted inside the room.
I will never be returning to this hotel, I'd rather pay more and stay at a nicer hotel.
- Official Description (provided by the hotel):
- Delight in a warm welcome the moment you arrive at the Concorde Inn Kuala Lumpur International Airport (KLIA).Concorde Inn KLIA is strategically located, only minutes away from both Aiports, KLIA and KLIA2. Our complimentary scheduled airport shuttle service runs between both airports to our hotel lobby main entranc. KLIA is located three minutes away with airport shuttle pick up at Level 1 Door 3 at KLIA Main Terminal. While KLIA2 is located 15 minutes away, airport shuttle pick up at KLIA2 Level 1, Door No. 3, Bay A09. You may contact the Hotel directly if your arrival time is after 12 midnight, so that we can send the Hotel van to pick you up at the arrival level of both airports. Exuding a relaxing ambience with the resort-feel design and cool colours; Concorde Inn KLIA has 338 well-furnished rooms and suites with offering comfortable accommodation. A perfect place for you to unwind before or after a long flight or during a transit. ... more less
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- Also Known As:
- Concorde Inn Kuala Lumpur International Airport Hotel Sepang
- Concorde Hotel Sepang