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“Good for short weekend” 3 of 5 stars
Review of Cyberview Resort & Spa

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Cyberview Resort & Spa
4.0 of 5 Hotel   |   Persiaran Multimedia, Cyberjaya 63000, Malaysia   |  
Hotel amenities
Ranked #2 of 4 Hotels in Cyberjaya
Singapore, Singapore
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
“Good for short weekend”
3 of 5 stars Reviewed November 6, 2012

Stayed over the weekend to attend a wedding held in the same hotel. Overall service is satisfactory. Hotel premises is spacious and lush.

The Executive Deluxe room is also very spacious with air con unit that is insufficient to cool the room down especially on a warm/humid day. So we had to leave the air-con running the entire day for the entire room to be cooled down - a waste of electricity and really bad for the environment. Otherwise it's quite comfy and pleasant though not really sound proof so we are lucky to have quiet neighbours in our block of 10 rooms (5 each floor x 2 floors)

The swimming pool was mistaken for pond until we look closely to realise it. Due to the colour of the tiles used, the pool don't appear appealing and brownish in colour. To be fair the pool is quite large and they also have kids play pool. Also carry mozzy spray with you as there tend to be lots of mozzies during humid/raining period.

Food wise the quality and taste is just so-so, nothing fantastic. There are food outlets just outside along Persiaran Multimedia if you are driving. Otherwise would suggest taking the shuttle to KLCC for shopping and food then return just to chill and get away from the hustle bustle of the city. Putrajaya is nothing more than concrete, man made buildings. So its worth checking out during the evening for the pretty lights via the hotel shutttle service.

If you drive you can park the car right upfront / beside the block of rooms so it's really convenient unless it chucks down heavily than you can't get anywhere as it's unsheltered and gets flooded between the rooms and the hotel lobby/restaurants. Buggies / Vans available but gets busy when everyone wants to order the service.

Room Tip: Most rooms are away from the pool / lobby so are quiet. If there's very elderly folks or those w...
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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226 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Auckland
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 6, 2012

We chose this place for its proximity to the airport, and it was quick - 20 minutes if you get a taxi driver who knows what they are doing.
We booked a bungalow for a family group, which turned out to be a fabulous, fully detached house with large lounge, dining and kitchen. The bedrooms had huge four poster king beds, very comfortable. The bathroom was incredible - sunken tiled bath big enough for the entire family.Large deck area to enjoy the gardens from as well.
The pools were lovely as well - overall the kids really enjoyed the stay.
Food was a little disappointing - not the best we'd had but not terrible either. And location has little to recommend it other than being in the airport zone, but if you're there for only a short while you can either just hang out or take the train into central KL.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reading, England
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 5, 2012

I stayed here for just over a week in October 2012 whilst doing some work at a nearby company. The resort itself is nothing less than a tropical paradise. The staff are most attentive and impeccably well mannered; guests are greeted at the door with a bow. The service is simply excellent throughout. Some of the staff only have basic English.
The room prices are very reasonable. There is a bar, also very reasonable, well stocked and with a good cocktail menu. Food is available in the bar, same menu as in the main restaurant. Breakfast is very varied and plentiful, and the coffee (important for me) is delicious. Lunch and dinner are a little more ordinary, but there is an excellent Italian bistro if you want more classy, European style cuisine. There are some other places to eat a short walk from the resort.
The wireless network was free, plenty fast enough and worked well with no problems. An English language newspaper appeared on my door each morning.
My room was enormous - 17 good paces from one end to the other (yes I paced it out). There was a huge four poster bed with curtains, a desk, table, minibar, dining table for two, sofa bed and coffee table. It had a French window opening onto a small verandah with a table and two chairs. One feature which I liked was a remote control panel next to the bed for the lights. I did not feel overlooked by any of the other rooms. The air conditioning unit was a little noisy, and I slept with earplugs in. The family in the next suite had somewhat boisterous kids - another reason for earplugs!
To get to central KL I took a taxi to the station and then a train, then another train to get to the Petronas Twin Towers, or another taxi to get to the Petaling St market in Chinatown.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, The Netherlands
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed November 5, 2012

On the surface the place looks good, and reading the other reviews I had high expectations.
This is certainly NOT 5 stars. Prepare yourself now and set your mind for 3 stars and you might enjoy your stay.

But after staying here for a week I feel I need to do my public service and warn others - DO NOT STAY HERE IF YOU ARE A BUSINESS TRAVELLER AND VALUE YOUR TIME.
For holiday tourists who don't have a busy agenda, it should be ok, but for the business traveller who has a schedule to keep, please don't make the same mistake. Keep your sanity and stay somewhere else.

Let me explain some of the reasons why:

- mix up with the shuttle service and taxi's. After 6 days of using the reception to order the shuttle//taxi's they have never got the time and / or destination right. I spoke to one of the taxi drivers and he said he was also very frustrated and he has seen that in the last two month there is new staff working there and they mix up all the orders. He is a local, and spoke the local language, so it wasn't just the language issue. I estimate in total I have wasted 15 hours waiting for taxis/shuttles that were ' on their way'

- understanding simple housekeeping requests. I asked for an adapter. I didn't get it. I asked for some non caffinated tea. I didn't get it. I asked for an extra blanket. I didn't get it. I asked again. I didn't get it. eventually I went to the reception backroom and picked the things up myself.

- flooded toilet. Need I say more?

- neighbour room is not soundproof thanks to connecting door. I could hear every word. Eventually I called the neighbours and told them my concerns since it was 2am and they were still active.

- mix up with my bookings and reservations.

- the SPA is closed for the rest of the year, so if that is your reason for coming, don't bother.

- Food not good at all. And the remote location doesn't allow much choice. The fries are soggy. the scrabbled eggs are floating in oil. the pastries at breakfast might break your toe if you drop them. I wouldn't say I am a fussy eater, but for most foods I had to just close my eyes and swollow if I didn't want to go to bed hungry.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuket, Thailand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 23, 2012

I've been here twice in July and October both this year both for racing in Sepang. I really enjoyed my stay here, it's 20 mins from the track, its close to the airport, its in a nice location, the staff are friendly, the restaurant's are good, decent breakfast and the rooms are good too. Very cool little hotel for a hotel outside of downtown KL! Hopefully when i'm racing again next year i'll be coming back to this hotel!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ipoh, Malaysia
Top Contributor
61 reviews 61 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 23, 2012 via mobile

Enjoy staying there and the room was quite large. The value was exceptional and will recommend anyone to stay there. The food was average and enjoy the spa facility there. The only bad thing was quite far from city center.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Banbury
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 16, 2012 via mobile

We were racing at the Sepang racing circuit, 20 mins away, and this was a lovely choice of location and worth the commute. Great location for the government sector in KL and not far from the airport. Everything was wonderful for our stay. Great beds, room, service shower. Choice of restaurants was good with excellent food.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cyberview Resort & Spa

Address: Persiaran Multimedia, Cyberjaya 63000, Malaysia
Location: Malaysia > Selangor > Sepang District > Cyberjaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Cyberjaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cyberview Resort & Spa 4*
Number of rooms: 112
Official Description (provided by the hotel):
Escape comes closer to home with a unique 5-star boutique tropical paradise located only 35 minutes from the centre of Kuala Lumpur, in the heart of Cyberjaya. Cyberview Resort & Spa promises a true Malaysian feel within its spacious grounds covered with lush greenery and fountains, ponds and waterfalls. The resort features 74 cozy rooms refurbished with four-poster beds and teak furniture of which 68 are chalets, two are two-bedroom suites and two are two-bedroom bungalows. We have new 38 Superior Chalets with contemporary concept to make the guests feel at home. There is also an exclusive honeymoon suite and a presidential suite, both with garden view Jacuzzi tubs. Besides the usual in-room amenities, 32" LCD screens which come with a DVD Player with cable television, in-room safe, private balcony, desk and living area as well as international direct-dial facilities, the resort also offers complimentary through out the resort. Being away from the city does not mean being deprived of culinary experiences. In fact, the restaurants offer a wide variety of choices. Breakfast, lunch and dinner can be enjoyed at the Verandah Restaurant. Italian Fusion cuisine is served at the Bistro Cascata, situated near the pool next to the cascading waterfall while Xing Zhu Chinese Restaurant offers authentic Chinese cuisine. For more relaxation there is the Karma Bar & Lounge, the resort’s hot night spot, represents a chic, modern and chill out lounge that is complemented by the serene natural surroundings. The very private "Oasis" Karaoke Lounge is ideal for a group who wants to sing their hearts out! For all those urbanites looking to get away from it all, the Sembunyi Spa offers the perfect reprieve. A 10,000 square-foot area is dedicated to a unique ASEAN theme spa offering Jamu therapy such as aromatic massages, herbal body and facial treatments. Separate male and female rooms are available for steam, sauna, hot Jacuzzi and ice-cold dips as well as a lap pool. Cyberview Resort & Spa is the ideal place for a family getaway, a romantic liaison and even corporate retreat. The Cindai Ballroom can seat 400 dinner guests and overlooks the gardens and swimming pool while the Keris Executive Boardroom is fitted with audiovisual systems for video conferencing and multimedia communications systems. If you are looking at a bigger capacity, Putrajaya International Convention Centre (PICC), which is located in the heart of Putrajaya, is just 15 minutes drive from the resort. The Perdana Hall can accommodate up to 2000 pax at one time.Recreation activities are the outdoor lawn, tennis court, basketball court (half court), mountain bikes and even fishing by the lake. There are also shuttle services to Putrajaya ERL Station - connecting guest to KL Sentral (downtown city center) and a shuttle stop to Alamanda Putrajaya shopping mall. ... more   less 
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Also Known As:
Cyberview Lodge Resort And Spa
Cyberview Hotel Cyberjaya
Cyberview Hotel Putrajaya

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