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“Great location, fantastic staff .” 5 of 5 stars
Review of Riverside Majestic Hotel

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Riverside Majestic Hotel
4.0 of 5 Hotel   |   Jalan Tunku Abdul Rahman | P.O. Box 2928, Kuching 93100, Malaysia   |  
Hotel amenities
Ranked #9 of 47 Hotels in Kuching
Melbourne, Australia
Top Contributor
84 reviews 84 reviews
54 hotel reviews
Reviews in 45 cities Reviews in 45 cities
144 helpful votes 144 helpful votes
“Great location, fantastic staff .”
5 of 5 stars Reviewed February 2, 2010

Really exceptionally well trained staff - a five star experience in this regard. Fabulous breakfast buffet. Rooms are slightly worn but nothing terribly major ( though, my fridge didn't work). Renovations are ongoing; no major noise issues; though during the day they were busily working on the new look.

The only issue that I found puzzling was the absolutely freezing temperature within the hotel - the lobby and breakfast restaurant were ice boxes. In my room, even with the airconditioning turned off, it was still icy. I finally pulled out a thick jacket to keep me warm as I read one night. Maybe it's a renovation issue; or is it possibly a cultural difference where, with global warming, some tourists are becoming more used to "sensible temperatures" indoors rather than the blasting cold .

  • Stayed February 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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247 reviews from our community

Traveler rating
    58
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    62
    10
    5
See reviews for
45
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Any
English first
Melbourne
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 23, 2010

Nice enough, handy location next to a shopping centre and one block from the nightclub/bar strip. Currently undergoing needed updating.
Breakfast was fine and staff fine, gym equipment needs replacing as does the pool furniture but I would recommend this hotel to others.

  • Stayed January 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Malaysia
Top Contributor
138 reviews 138 reviews
24 hotel reviews
Reviews in 45 cities Reviews in 45 cities
196 helpful votes 196 helpful votes
4 of 5 stars Reviewed December 12, 2009

I originated from Sarawak, and really wished to stay in that hotel since my childhood. The, the opportunity knocked after more than 15 years later, and it's fully sponsored.

The room was clean, with enough emenities (without DVD player, high speed internet connection was charged by hour), and no complain for business center.

The swimming pool for this hotel was really well maintained and had good view over the city, and, the location, simply one of the best. The hotel is within walking distance from good delicacies (such as Pandungan Road, China street, old town area) and tourism spots (such as Little India, State Museum, Fort Margherita etc.).

A little bit of flaw- room service missed my room twice in my four night stay, but I think, being ammended by the honest staffs who returned my battery charger (RM100++) the next day after my check out. Overall, it is a nice place to stay for business, and I believe, for a sweet holiday too.

  • Stayed November 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Singaporean
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 21, 2009

As a customer to the hotel, I was very disappointed with the services of the restaurant for Japanese Buffet.

Not worth of spending there.

  • Stayed November 2009, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Milan, Italy
Top Contributor
76 reviews 76 reviews
56 hotel reviews
Reviews in 51 cities Reviews in 51 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 1, 2009

We stayed here after bad experience at Bako Park, so tried to find a room at Hilton but it was fully booked.

The hotel is not new (formerly was a Crown Plaza) and not very modern, but everything worked good and we stayed 2 nights without any problems.

Staff very nice, very good breakfast.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore
Top Contributor
176 reviews 176 reviews
65 hotel reviews
Reviews in 57 cities Reviews in 57 cities
180 helpful votes 180 helpful votes
5 of 5 stars Reviewed August 23, 2009

My wife, adult daughter and I spent the weekend at Crowne Plaza Riverside Majestic Kuching. The on-line booking was handled very efficiently by Marilyn Thian and the service was excellent both at the front desk and the coffee shop. The usual sumptuous breakfast buffet and a marvellous view from our 10th floor room over the bend of the Sarawak River. All the sights are within walking distance, and when the heat gets to you, plenty of malls and cafes to duck into, or take a cab at Rm 8 to 10 for commutes within the city centre. Cabfare from/to the airport only RM22, go to the Taxi Coupons Desk at the airport

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lisboa
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 31, 2009

Stayed at the Crowne Plaza Riverside Majestic for 2 nights in early April 2009, and it was a memorable stay. Breakfast buffet was superb, with an excellent selection of hot dishes and absolutely delicious pastry!
Room was comfortable and spacious.
Some of the hotel floors are non-smoking. Staff was friendly and helpful.
Location is perfect - just cross the street and you're at the riverfront.
Nice city views from the upper floors.
A very pleasant place to stay either on business or at the start of a Borneo adventure trip.

  • Stayed April 2009, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riverside Majestic Hotel

Address: Jalan Tunku Abdul Rahman | P.O. Box 2928, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Kuching
#5 Business Hotel in Kuching
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riverside Majestic Hotel 4*
Number of rooms: 241
Official Description (provided by the hotel):
Strategically located in the heart of Kuching's business entertainment, dining and shopping district, the Riverside Majestic Hotel offers free WiFi and is the ideal place for business, meetings and leisure.Overlooking the Sarawak River, the hotel commands a panoramic view of the city and the Kuching Waterfront. It is 20 minutes away from the Kuching International Airport and within walking distance of some of the city's major tourist attractions such as the Kuching Waterfront, Chinese Museum, Tua Pek Kong Chinese Temple, Fort Margherita and the Main Bazaar.The hotel is adjacent to the Riverside Shopping Complex, a 5-storey shopping podium featuring a cineplex and bowling centre. Opposite the hotel is its sister property, the Grand Margherita Hotel, plus the Sarawak Plaza Shopping Complex and the Sarawak Economic Development Corporation Building. The kitchen of Café Majestic & River Palace / Coca Thai Restaurant are certified Halal. ... more   less 
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Also Known As:
Riverside Majestic Kuching
Hotel Riverside Majestic
Riverside Majestic Hotel Kuching, Sarawak

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