Merdeka Ex-Palace would be the right name for it. A once most grand hotel in Kuching has lost it's touch. The lift card reader wasn't sensitive enough we need to keep trying for several times in order to go up to our room. Wallpaper are torn here and there. TV was an old square box tv which needed major repair. Air conditioning isn't cold enough, I can sleep without any blankets. Room center control doesn't work properly some lights doesn't turn on. My first day there was greeted with power trip in my room & my colleague's room. Another downside is it's internet, though it provide complementary internet access, guest need to go down to the receptionist to request for a password every 24hrs to register. This i think is very inconvenient for guest.
Overall i think this hotel need to beef up if it want to be the best hotel in Kuching again as they're situated in a very strategic location plus the service wise is good, their staff is very friendly.
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- Also Known As:
- Merdeka Palace Kuching
- Merdeka Palace Hotel Kuching, Sarawak