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“The service was not to standard” 3 of 5 stars
Review of Kingwood Inn

Kingwood Inn
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Kingwood Inn
2.5 of 5 Hotel   |   Lot 618, Section 62, Jalan Padungan, PO Box 2842, Kuching 93756 , Malaysia   |  
Hotel amenities
Ranked #47 of 47 Hotels in Kuching
1 review
1 helpful vote 1 helpful vote
“The service was not to standard”
3 of 5 stars Reviewed June 10, 2009

I stay at this hotel coz recommended by travel agent.
Stay there for 4days 3 nite...
First check in my room not ready event do already remind them using email n
call to receiption when i arrived at airport.
I have to wait for 2 hours inside my room which is too dirty n smell of beer.
My family n i was pray inside the dirty room coz no choice to wait for maid to clean up.
The operator n housekeeping cleark dont know how to answer when i ask for prayer time
for muslim.It was very very disappointed.
This people are work in hotel industries should have that kind of information at theire finger when people ask.
If i have a choice i want to check out for the first day but payment already made to travel agent.
Hopefully the management should take this as a serious matter if they still want to do business in hotel industries.
Please do something before customer think bad about your hotel..

  • Stayed June 2009, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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7 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 4, 2008

Had a one night stop-over in Kuching, Sarawak and stayed in Kingwood Inn, which was near my work venue.

The interior of the hotel was opposite of the decent exterior facade. The room I was given smelled. The carpet had burnt ciggarette marks all over, bathroom had more broken tiles than good ones. The worst experience was, after a tiring work schedule, to find that the pillow stinks.

Although it is a budget hotel, I have stayed in cheaper places which provided minimal facilities but never compromised on cleanliness.

Breakfast spread was also bad.

  • Liked — WIFI access
  • Disliked — Cleanliness
  • Stayed April 2008, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kingwood Inn

Address: Lot 618, Section 62, Jalan Padungan, PO Box 2842, Kuching 93756 , Malaysia
Location: Malaysia > Sarawak > Kuching
Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #47 of 47 Hotels in Kuching
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Kingwood Inn 2.5*
Number of rooms: 90
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Also Known As:
Kingwood Hotel Kuching
Kingwood Inn Kuching, Sarawak

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