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“Nice Staff but not a lot to do here, great gateway to Rain Forrest!” 4 of 5 stars
Review of Hilton Kuching

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Hilton Kuching
4.0 of 5 Hotel   |   Jalan Tunku Abdul Rahman | P.O. Box 2396, Kuching 93100, Malaysia   |  
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Ranked #4 of 48 Hotels in Kuching
Dana Point, California
Top Contributor
52 reviews 52 reviews
32 hotel reviews
Reviews in 37 cities Reviews in 37 cities
53 helpful votes 53 helpful votes
“Nice Staff but not a lot to do here, great gateway to Rain Forrest!”
4 of 5 stars Reviewed April 7, 2014

Our room was nice, our view fantastic! We did not find a lot interesting in Kuching, took a drive around and walked about but just not that exciting.Saw a couple of local museums, that was the highlight for us. Food was so-so, at least ours was, maybe you can do better.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this review, April 10, 2014
Dear Furmommy 2010,

Very warm greetings from Hilton Kuching.

Thank you for your feedback. We regret we were not able to provide you with the quality of food you expected. We constantly working to improve our menu offerings and your comments will help us improve in this area.

The next time you are in Kuching city we would love for you to stop back again. Thank You.

With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
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762 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Spanish first
  • Any
English first
Puchong, Malaysia
1 review
4 of 5 stars Reviewed April 4, 2014

Great Hotel with Great Cleanliness throughout the hotel. If you have allergies to smell or tactile, then go to this Hotel - Very Clean with Fresh Air. If you want to explore the town, do not go out alone as some parts of the streets are not well illuminated.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this review, April 6, 2014
Dear Mohammed A,

Very warm greetings from Hilton Kuching.

Thank you very much for taking the time to share your experience. I am glad that you found the services of the hotel to your satisfaction.

Hope to see you return soon. Safe Travels.

With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
selangor, Malaysia
2 reviews
4 of 5 stars Reviewed April 4, 2014

the room cleanness and comfort is one things i care about to choose for a good stay~Hilton have meet my criteria. The breakfast is good, have much varieties, a stay for one-two days is relaxing and enough. btw, if u need any extra daily utilities, have to call and get from the room service, otherwise some utilities is not provided if you din ask for~

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this review, April 6, 2014
Dear Lin Wei M,

Very warm greetings from Hilton Kuching.

I am very happy to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction.

As one of our sustainable practices to minimize waste, selected amenities in the room are provided only upon request. Guests are most welcome to request for extras.

With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
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Singapore, Singapore
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 2, 2014

This is a very good hotel with a great central location next to the river. We were also provided with a room in one of the higer floors that was facing the river and also the Sarawak State Legislative Assembly, thus the view was great as well. The buffet breakfast was good, though a bit repetative in terms of the food offered, as we stayed there for three days. In the evenings you can stroll down by the river and there were enough restaurants nearby for you to be provided with a choice of food. Furthermore, there is a very good chinese restaurant within the hotel itself. Would definitely recommend this hotel.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this review, April 6, 2014
Dear V_Alagappan,

Very warm greetings from Hilton Kuching.

Thank you very much for taking the time to share your experience. I am very happy to hear that you found the location and service level of the hotel to your satisfaction.

Hope to see you return soon! Safe Travels.

With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 2, 2014

i stayed in penthouse room for 2 nights . Room is huge and spacey, complete toiletries. I love the huge bed and spacey bathroom, I don't like the tv cabinet which is standing exactly at the middle of the room. Tv channels also very boring, not much too watch. Staffs are nice and helpful, Breakfast have lots of varieties and tasty. Wifi not free in the room.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this review, April 6, 2014
Dear Youlee2,

Very warm greetings from Hilton Kuching.

Thank you for taking a moment to share your experience. I am very happy to hear that the staff took such a good care of you and you found the service levels of the hotel to your satisfaction.

Hope to see you return soon! Safe Travels.

With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
petaling jaya
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 1, 2014

Decide to visit the east of malaysia. We have never been here. Arrive at the hilton check in was fast. Room was lovely. We took the room at the executive floor. Honestly it was worth it with 2 kids.Room was big and the bathroom was lovely. Breakfast was served at the Exc louage or u can go down and have your dinner. THere is even refreshments ts the louage in the evenings too. The stay was very pleasant.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this review, April 6, 2014
Dear bethymohan,

Very warm greetings from Hilton Kuching.

I am very happy to read your comments about your recent stay and glad that you found the service and the amenities of the property to your liking.

Hope to see you return soon! Safe Travels.

With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waitara
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 27, 2014

Turned up late like 1.30am in the morning but hotel staff more than happy to make comfortable.

Enjoyed their breakfast menu and got to be entertained in the bar a couple of nights by an incredible ensemble of singers. Even had a makeover for a ball event I had to attend which was handy to have in the hotel.

All in all - for a first timer to Kuching the hotel is definitely a comfortable and relaxing place to stay.

Also got a river view and that was great.

Room Tip: Definitely get a river view room
See more room tips
  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this review, April 7, 2014
Dear Redheaded 2,

Very warm greetings from Hilton Kuching.

Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such a good care of you and you found the amenities of the property to your liking.

Hope to see you return soon! Safe Travels.

With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Kuching

Address: Jalan Tunku Abdul Rahman | P.O. Box 2396, Kuching 93100, Malaysia
Phone Number:
Location: Malaysia > Sarawak > Kuching
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Kuching
#2 Luxury Hotel in Kuching
#3 Family Hotel in Kuching
#4 Romantic Hotel in Kuching
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Kuching 4*
Number of rooms: 315
Official Description (provided by the hotel):
The Hilton Kuching is located in the heart of the charming city of Kuching, overlooking the tranquil Sarawak River. Kuching's landmark, the hotel commands the best view of the gently winding river and other captivating sights.20 minutes drive (11 km) from Kuching International Airport, whilst the commercial centre and city attractions such as the Main Bazaar, Kuching Waterfront and the Tua Pek Kong Temple are a mere walk away.Modern shopping centres are reachable on foot, as are classic old historical sites are nearby. The hotel makes the perfect base to explore Kuching! ... more   less 
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Also Known As:
Hilton Kuching Hotel Kuching
Hilton International Kuching
Kuching Hilton International
Hilton Kuching Sarawak

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