We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wedding Venue” 3 of 5 stars
Review of Penview Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
You added Penview Hotel to your Saves list
Penview Hotel
3.0 of 5 Hotel   |   Lot 3411,Block D Jln. Tun Razak, | Lot 3411,Block D, Kuching 93450, Malaysia   |  
Hotel amenities
Ranked #34 of 47 Hotels in Kuching
Kuching, Sarawak, Malaysia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Wedding Venue”
3 of 5 stars Reviewed October 21, 2011

I just had a wedding reception at the hotel. While i was doing the planning, the event manager and his assistant are most helpful but when it comes to the day itself, when we entered the lobby, no staff was available to lend us a hand, it was like it was abandoned except for about two staffs at the front office. Even if it is only a three star hotel, there should have been one or two staffs assigned near the entrance door to help the guests in carrying in luggage and etc.

My room was newly renovated and it's nice. No complain there but my cousin found two cockroaches in her room.

But what i would like to point out here is the hotel lacked of hospitality and security. I lost my jewellery box and when we complained at the front office, they didn't even care. They told us that we must have misplaced it somewhere. The box is about A4 size paper and about 50mm height, it is hard to missed. The least they could do is to be a little concerned and help us find it or pretend to care even if they don't.

I choose this hotel to be my wedding venue because it has a good offer but if i were to know their service would be this bad, i would have chosen a different venue. So, for those of out there who is looking for a wedding venue or even a place to stay a night, watch out for your valuables and expect no good service from the staffs.

- Unsatisfied Guests

  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

15 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed September 21, 2011

We stayed one night in the standard room as we arrived pretty late in Kuching and just needed to stop over before moving closer to the city. The room didn't have any windows, but it wasn't a problem as their aircon worked like a gem. There were two single beds, a tv and even a fridge too in the room, but no bottled water was provided. This hotel is situated 7 minutes drive from the city centre, but they do offer a shuttle bus ride for RM5 per person which is reasonable, as taxis are really pricey in Kuching! (the starting rate is RM10, we learnt it the hard way!)

The winning point for this hotel is definitely their service. I booked through phone, and it was a breeze. They didn't even take a deposit! We also arranged for their shuttle pick up from the airport, and they were very persistent in making sure we got to the hotel, making plenty of calls to check on our whereabouts as our flight was delayed two hours! They even waited for us as we got there past 10pm, which is their usual cut-off time for airport pick ups. Fantastic service, with a smile too!

Breakfast was just okay though, nothing memorable. They also have room service, at very reasonable prices - nothing above RM10. I would recommend this place for people who are on a budget, and don't mind staying a little bit further from the city. With their very reasonable shuttle prices to the city, and their reliability, I don't see a reason to be worried at all!

Tip : When you're in the room and don't want to be disturbed, put out the "Privacy please" sign out on the door as housekeeping pops in at random times occasionally. We had this angry lady banging at the door before check out time, wanting to spray the room for insects and she wouldn't leave us alone until we told her to! So yes, use the signs for peace of mind.

Room Tip: Book from the website by calling them directly. Much cheaper than grouped websites, plus it's mo...
See more room tips
  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Kuching hotels
0.5 mi away
The Regency Rajah Court Hotel
1.5 mi away
Kuching Park Hotel
Kuching Park Hotel
#31 of 47 in Kuching
3.5 of 5 stars 15 reviews
2.4 mi away
Grand Supreme Hotel
Grand Supreme Hotel
#20 of 47 in Kuching
3.5 of 5 stars 38 reviews
Show Prices
Show Prices
Show Prices
3.3 mi away
Dormani Hotel
Dormani Hotel
#27 of 47 in Kuching
3.5 of 5 stars 15 reviews
2.4 mi away
360 Xpress Citycenter Kuching
3.3 mi away
56 Hotel
56 Hotel
#13 of 47 in Kuching
4.0 of 5 stars 19 reviews
Show Prices
Show Prices
Show Prices

Been to Penview Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Penview Hotel

Address: Lot 3411,Block D Jln. Tun Razak, | Lot 3411,Block D, Kuching 93450, Malaysia
Location: Malaysia > Sarawak > Kuching
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #34 of 47 Hotels in Kuching
Price Range (Based on Average Rates): $
Hotel Class:3 star — Penview Hotel 3*
Number of rooms: 166
Official Description (provided by the hotel):
"PENVIEW HOTEL is a 3 star hotel located at the hub of 3 major zones in the greater Kuching city area. It is in close proximity to these 3 main zones namely the Kuching Central Business Disctrict, Pending Light Industrial Estate & Petra Jaya suburb. The hotel is approximately 10 minutes from the Kuching International Airport. It is flanked by supermarkets, specialty shops and multi cultured food centers/restaurants making it a lively area from dusk until dawn.The Hotel has 166 rooms. All rooms are tastefully decorated with comfortable beds and also come with facilities such as Air Conditioning with Room Personal Controller, television, Water Auto Boiler with coffee facilities, Hot Shower running 24 hours, Rooms with Duvet, Free WIFI service, Working Desk, Mini Fridge, Soap, Shower Cap, Shampoo, Bath Towel and Bath Mat.Penview Hotel has ample facilities to provide for Meeting, Conference and Banquet functions with its ample and spacious ballrooms. The Hotel also provides for wireless internet access for the tech savvy.Kuching Central Business District is less than 10 minutes by car from Penview Hotel.Pending Light Industrial Estate  is 5 minutes by car from Penview Hotel. Pending Light Industrial Estate adjoins to Demak Laut which houses light to medium industrial businesses. Situated within this area is the Borneo Convention Center which is about 5-10 minutes from Penview Hotel.Petra Jaya suburb is 5-8 minutes by car from Penview Hotel via the Tun Salahuddin Toll Bridge. Petra Jaya is the Administrative Centre for the Sarawak Government. For the medical tourist Normah Medical Specialist Centre is also located in Petra Jaya and is approx. 8 minutes by car from Penview Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Odigeo, Hotels.com and Agoda so you can book your Penview Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Penview Hotel Kuching, Sarawak

Owners: What's your side of the story?

If you own or manage Penview Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.