I booked this hotel during a weekend trip in Kuching after seeing its reasonable rates and central location. Had booked a basic twin room which turned out to not have windows, which was fine. All the basic rooms are located on the ground floor, just behind the reception. The room itself is quite basic but is painted with bright colors (think bright green or orange), but did come with comfortable beds and flat-screen cable TV. The toilet is separated by frosted door and glass panels and basic toiletries were provided inside.
WIFI was supposed to be available in the hotel lobby and while the signal was there, it didn't seem to work during our entire stay.
The hotel also provides quite a number of tours and transportation rentals which are offered with decent rates. I would recommend the tours to be booked there for convenience sake, considering the prices are about there. The front desk also assists in booking for taxis to the airport at a better rate.
All in all, it was quite an okay hotel given its price point and location. Service was ok, though not exceptional.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you very much for your review comments.
We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We will look into the WIFI connection fault immediately.
We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self.
Once again thank you for your kind review and we look forward to seeing you again at 360 Xpress Citycenter in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.