1.came out from arrival hall,hotel driver already waiting for us,send us to hotel in very friendly mode
2.check in very fast with courteous and helpful staff.Luggage delivered by driver to our room.Requested for additional room card,no problem.Book semenggoh visit for the next day,did it for us immediately.
3.Only snag for this hotel.My deluxe room's aircond got problem,so reported to front office and they quickly send technician to rectify the problem but without success.Informed me they will upgrade us to a suite.Good way of resolving a guest unresolved problem.
4.The suite is big and clean,with very clean bathroom.Large bed,sofa seat,led tv,fridge.Overall very good
5.Their f&b is very good also,breakfast no complaints.Beverages at the top floor also no complaints especially when they have a friendly bartender who came and chat with me since I was drinking alone.
6.summary: All the excellent review and comments that i obtained from trip advisor is absolutely true.No intention to try another hotel with my next trip