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“Great value for your money” 4 of 5 stars
Review of Hotel Capital

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Hotel Capital
3.0 of 5 Hotel   |   23, Jalan Haji Saman, Kota Kinabalu 88813 , Malaysia   |  
Hotel amenities
Ranked #32 of 97 Hotels in Kota Kinabalu
Benschop, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great value for your money”
4 of 5 stars Reviewed December 1, 2011

I have stayed at 4 hotels in Kota Kinabalu and this was my favourite. The room has got everything you need: good bed, bath tub, desk, t.v., fridge, closets, etc. The hotel is clean and the staff is very friendly.


The only thing that was missing was a safety box.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 reviews from our community

Traveler rating
    0
    16
    6
    2
    0
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5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Melaka, Malaysia
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed July 16, 2011

Ants in the room.
Location is good, in the city center.
Hotel quite old, need to renovate.

  • Stayed July 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
124 reviews 124 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed November 11, 2010

I just recently checked into this small hotel. The Lobby I could see was recently renovated. The service at the reception was poor and unhelpful. Upon reaching my room, to my surprise, I felt I had traveled back in time, the furniture and decor was dated back to the late 60's early 70"s in style. There was a huge refrigerator in the room, a hot water flask, cane furniture as the sitting room set. The bathroom still had 2 taps, one for cold water and the other was for hot water. Although they said there was internet, they gave me an internet adaptor and a computer cable to plug in but it did not work at all. when I reported to the receptionist, all they could say, sorry we can't help you anymore. Next, I tried boiling water and the kettle did not work. The 2 single beds did not have skirting around the divan. The house keeping was poor as they did not clear large water bottles left behind by the previous guest. I tried reporting the house keeping issue to an elderly lady at the reception, she just shrugged her shoulders. I don't think I would want to recommend anyone to stay at this hotel unless Kota Kinabalu was fully booked. I had a good laugh when I saw they still provided red and blue striped airmail envelopes.

  • Stayed November 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 5, 2010

This hotel give me a lot of experience and the Rooms size very good as im travelling
to Kota kinabalu.Faster service and a lot of store and entertainment nearby.Its very good
for tourist like me.I hope to stay At Capitol Hotel kota kinabalu again.Cheers.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
Top Contributor
87 reviews 87 reviews
52 hotel reviews
Reviews in 55 cities Reviews in 55 cities
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed December 29, 2007

This is a standard older hotel so it's a bit shopworn but adequate. We paid RM140 per night for a queen bed room with bath and AC. No in room frig or safe and breakfast is not included. Staff at front desk was unfriendly/bored. The location is great especially since it's only a two block walk to the pier for trips to the outer islands. Plenty of hot water and the AC works fine but doesn't seem to be adjustable. The hotel next door, the Kinabalu Daya charges RM160 per night but the rooms are no better than this hotel. Across the street is a brand new highly rated hotel called the d'Borneo which is probably the best around this area. It was fully booked. The Little Italy restaurant on the ground floor gets good reviews but it's very pricey and we didn't find the food all that great. If you stick to the cheap meals you should enjoy the place.

  • Liked — Price
  • Disliked — Older Hotel and worn out
  • Stayed December 2007, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Capital

Address: 23, Jalan Haji Saman, Kota Kinabalu 88813 , Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Restaurant Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #32 of 97 Hotels in Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Capital 3*
Number of rooms: 102
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Also Known As:
Hotel Capital Kota Kinabalu, Sabah

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