Where do I start? Why not at the beginning when I arrived at 2pm but was advised that my room won't be available until later. Actually, this didn't really bother me as I had other things to do but this set the tone for my stay here. Generally, I find staff at Malaysian hotels to be friendly and helpful and it could be that the staff here were all having a bad day but they must have all had a healthy dose of grumpiness for breakfast.
On opening the door to my room, i was hit with this stale, musty pong so I turned the air-conditioning on, hoping to freshen it up a bit. Then on opening the shower door, the smell increased ten-fold and I deduced that the smell was coming up from the drain in the shower.
How do they make soap that only lathers up on one side?
On unpacking and putting some items into the safe, found it was at ground level in the wardrobe! Now tell me, what self-respecting hotellier would place the safe at ground level where I had to get onto my hands and knees to key the numbers in? Talking about inane designers, why did they locate the toilet roll behind the toilet where only a contortionist could reach it?
While we're still in the bathroom, when will hotelliers ever realise that if they want to use tiles in wet areas, the grouting needs to be cleaned or they just get contaminated and look disgusting!
Nice looking shower stall but just watch out whenopening the door as it bangs against the washhand basin when open and I kept thinking that it'll shatter!
OK, we're out of the bathroom now and into the bedroom where the cigarette burns in the carpet are not a good look!
Then there are the ants, tiny little buggers that I first noticed crawling over my laptop screen so in lieu of taking a can of fly/ant spray with me while travelling, I squirted those ones with my spray deodorant but I think all that did was make them smell nicer! They seem to permeate the desk area as well and I was just hoping they wouldn't want to snuggle up to me in the bed as well!
Oh, talking about cigarette burns, there are matching ones in the seats to blend in with the ones in the carpet! Talking about seats now, the chair at the desk is so hard that I needed t place a pillow on it!
Then we proceed onto the bed where there must be the thinnest blanket that I've ever experienced in a hotel!
Laundry, more expensive than the last two hotels on this trip in Kuching and Kuala Lumpur, but I needed my shirt laundered so I called up the laundry number as written on the form and there was no reply so after ringing for 8 minutes, I gave up and took my shirt down to reception on my way to breakfast. The receptionist there asked why I was leaving this witgh him as it needs to go to housekeeping so I then explained that the laundry notice stated that the laundry hours were 7am to 7pm and seeing it was now after 8.30am, this was clearly within those hours and there was no reply from the housekeeping extension. He said that was because they hadn't arrived at work yet so could i call them when they arrived! So I said that I was going to a meeting then and could I please leave this with him so he can pass it to them whenever they see fit to come to work? he then agreed to take it. But it's now 11pm and I still haven't received it back! I'm starting to have misgivings about sending my trousers to be laundered tonight now!
Breakfast was almost a non-event with empty food containers there but then they brought out some freash Char Quay Teow and all was forgiven!
There's a delightful view of the car park from my room giving a good view of a courting couple in a four-wheel drive.
But it's not all bad, whoever cleaned my room today gave me four bottles of drinking water and three toothbrushes! Perhaps she thought I had so much baggage that there were three people staying in this room!
Oh, if you do stay here and wonder where the bathroom amenities are, just look in the drawer underneath the tea and coffee in th bedroom. A pretty obvious place to put them and I really don't know I didn't look there first!
But am I being too critical? My colleaugues said their room didn't pong too much once they turned the air-conditioning on and they didn't see any ants, but then they were especially careful not to look after I told them about my little uninvited pets!
Good things? There's a flat screen TV on the wall and a nice picture of some flowers on the wall.
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- Also Known As:
- Celyn Hotel Kota Kinabalu
- Celyn Hotel City Mall Kota Kinabalu, Sabah