The hotel staff was very friendly and helpful despite a small problem with trying to extend my stay. My room was on the top floor and faced away from the city. I assume the other side has a nice view of twinkling lights, so I was initially disappointed. To my pleasant surprise, the view I had was of a lush hillside without any manmade objects. Thus, it is easy to feel like you are far from the city when relaxing in the room.
The location is fine despite being on the edge of the urban area. KK is small enough the waterfront is an easy walk, although there are two major roads to cross with few crosswalks.
Breakfast was included, and it was fairly diverse to include an omlette station. For other dining, guests receive a 30% discount on posted prices.
I found the mattress to be old with springs poking through. I'd also prefer to have a bedsheet in addition to the duvet. Bathroom was clean and modern. Room was well cleaned and in good order.
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- Also Known As:
- Hotel Shangri-La Kota Kinabalu Sabah