We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Kota Kinabalu - Jesselton Hotel” 4 of 5 stars
Review of The Jesselton Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added The Jesselton Hotel to your Saves list
The Jesselton Hotel
3.5 of 5 Hotel   |   69 Gaya Street, Kota Kinabalu 88000, Malaysia   |  
Hotel amenities
Ranked #12 of 97 Hotels in Kota Kinabalu
Kota Kinabalu, Malaysia
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Kota Kinabalu - Jesselton Hotel”
4 of 5 stars Reviewed May 16, 2013

Jesselton Hotel , A very nice comfortable "old style" hotel, Jesselton the name, was the name of the City back in the Colonial days before being called Kota Kinabalu, and I reckon the later sounds much better ! The rooms have been refurbished and a of a nice size, location couldn't get any better, smack bang in the middle of town and waling distance to everything. The meals are very nice, large portions and good quality so excellent value. Very very friendly staff, prices around current hotel eating market rates. Most people would struggle to finish a 3 course setting.

For a short stay of say 3 - 4 nights, would be ideal at this cozy Hotel !!

Room Tip: Great place for golfers to stay !!
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

360 reviews from our community

Traveler rating
    102
    191
    47
    10
    10
See reviews for
45
155
40
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Any
English first
Shanghai, China
Top Contributor
63 reviews 63 reviews
51 hotel reviews
Reviews in 39 cities Reviews in 39 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 15, 2013

Like to stay at Jesselton Hotel at the old street of KK downtown, the point is great convenient to reach every where by foot. The hotel is value for money for any kind of business travelers, solo travelers and families. Though it is a bit old but it has its character and taste, worth staying and pop in any cafe or restaurant on the street just outside your hotel entrance.

Room Tip: Since it is by the street, any room would be good.
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 15, 2013

The Jesselton may be a faded beauty, the lift old and the housekeeping shabby, but somehow this place rises above that to be somewhere that is charming.

Being able to step outside on a Saturday and be immediately immersed in the markets is another bonus.

All in all, a nice place to stay at a great price.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed May 15, 2013

We stayed at the Jesselton at either end of our trip to Borneo. Staff at this small hotel were incredibly helpful.

Nice location on Gaya Street, close to Jesselton Point, lots of restaurants nearby, walking distance to the night market and so on.

Rooms a good size, but quite dated and in need of a refurb - fixtures and fittings looking a little worn. But clean and comfortable.

Two negatives:

1) on more than one occasion the shower spewed out brown water on first being turned on. This resolved itself when left to run for a few minutes.

2) Only once ate in the restaurant. Ordered the pancakes with fruit, illustrated on the menu as a big pile of fluffy pancakes served with fresh strawberries on top. When it arrived, it was two underwhelming pancakes with some synthetic, runny strawberry jam on top. Very disappointing, especially as it wasn't particularly cheap. We didn't eat there again.

Aside from that, though, a well-located, clean and safe hotel - good value. Would be a much better hotel if it had a refurb.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 9, 2013

We spent four nights at The Jesselton. We really enjoyed our stay. All the staff very friendly. The room suited our needs. We would class the hotel as "shabby chic", the facilities could do with a little updating, but it was a very pleasant stay. Ideally located to Jesselton Point.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, General Manager at The Jesselton Hotel, responded to this review, May 19, 2013
Dear GG,

Thank you for your feedback. We are pleased to share with you our refurbishment plan is in the pipeline.

Our dedicated service team is looking forward to be of service to you again!


Warmest Regards,
Michelle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hong kong
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 8, 2013

KK's "oldest" hotel, built in 1954, the Jesselton is a comfortable small (30+-room) heritage operation that's been modernised neatly. Good-sized rooms and a great location (beside the start of the Sunday Market and a short block from the Sabah Tourism Office), but it shows its age in some small details (window latches) and housekeeping lapses (remote batteries, light bulbs). For a 3-star property with reasonable rates, it's very good value though. Its leased restaurant outlets are good - a smart Mexican joint and the smarter, long-standing Bella (Mediterranean-style), which servies fair-priced breakfasts. Location is also ideal for sampling the various inexpensive cafes in Gaya Street, and it's a short walk to Jesselton Ferry Pier for the speedboats to the marine park islands/beaches.

Room Tip: 2nd/3rd floors to be up from occasional street noises (exuberant clients of popular Chinese bun cafe...
See more room tips
  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, General Manager at The Jesselton Hotel, responded to this review, May 10, 2013
Dear Barry,

Thank you for taking time to share with us your experience at Jesselton Hotel. We are delighted to inform on our upcoming refurbishment plan. Hope to have the chance to share with you on our achievement for being the only heritage hotel in KK which all this while has been well encouraged by the local authority.

Look forward to have the opportunity to accommodate you in our newly refurbished room if is ready during your next visit.


Warmest Regards,
Michelle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2013

Once again stayed at the Jesselton. Staff very friendly and helpful which more than makes up for the slightly dilapidated bathrooms. Convenient for town. The restaurant next door is ok for breakfast. but there are plenty of other local restaurants to try too. Sri Malaka and the Thai place on the waterfront to name but 2. Jesselton happy to store bags too, whilst you are on an outing- such as climbing Mt Kinabalu.

Room Tip: Ask for a room on the side street and the 3rd floor.
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle C, General Manager at The Jesselton Hotel, responded to this review, May 10, 2013
Dear Graeme,

It is our pleasure to have you returned with us. On behalf of our team, we would like to thank you for your great support.

Look forward to welcoming you back in the near future.


Warmest Regards,
Michelle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Jesselton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Jesselton Hotel

Address: 69 Gaya Street, Kota Kinabalu 88000, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Hotel Style:
#8 Family Hotel in Kota Kinabalu
#9 Romantic Hotel in Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Jesselton Hotel 3.5*
Number of rooms: 32
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Agoda, Asiatravel.com Holdings, Despegar.com and Odigeo so you can book your The Jesselton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jesselton Hotel Kota Kinabalu
The Jesselton Hotel Kota Kinabalu, Sabah

Owners: What's your side of the story?

If you own or manage The Jesselton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.