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“Hyatt, Kota Kinabalu” 4 of 5 stars
Review of Hyatt Regency Kinabalu

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Hyatt Regency Kinabalu
4.5 of 5 Hotel   |   Jalan Datuk Salleh Sulong, Kota Kinabalu SA 88991, Malaysia   |  
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Ranked #7 of 92 hotels in Kota Kinabalu
Kota Kinabalu, Malaysia
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Hyatt, Kota Kinabalu”
4 of 5 stars Reviewed May 13, 2013

Stayed here for 8 days at end of March / Beginning of April.
Large airy clean rooms with an excellent sesk for business use.
Great shortage of drawer space to store your clothes. Wardrobe did not have aby sub sections.
Breakfast was nothing special for western type breakfast.
Wi fi was slow but reliable.
Good business room at a good rate

Room Tip: You have a choice Sea facing or town facing. As a business traveller I did not find the extra charg...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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Petaling Jaya, Malaysia
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 13, 2013

Found this hotel to be a little old when I first walked in to the lobby. But despite that, when I checked into the room, I was pleasantly surprised at the elegant design of the room and how well kept it was.

I got the opportunity to check into 2 rooms with different layouts. The first night, the wash basin area was a little island outside the bath and toilet area. I thought the layout was really unique. The second night, the design of the layout was more common. Overall, in terms of cleanliness and comfort of the room, I would say it is excellent for the price I paid for.

The breakfast buffet was quite decent as well with quite a good spread.

Did not manage to try to the hotel facilities out but I definitely will come back to this hotel during my next visit.

An advice to those planning to try this hotel out, ask for the sea view rooms. You may get a pleasant view of the Borneo harbour.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rivenhall, United Kingdom
Top Contributor
90 reviews 90 reviews
51 hotel reviews
Reviews in 68 cities Reviews in 68 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed May 5, 2013

This is a nice, if rather dated hotel, with very old fashioned décor in the public areas. We had a large very comfortable room, almost spotlessly clean, with a very nice bathroom and shower. The aircon was not very powerful, and turns off when you leave the room, so leave a business card or similar in the ‘master switch’ if you want to return to a cool room.

You get 1 hour of complimentary wifi, that works well (thereafter chargeable). There is a modest swimming pool.

Food seems to be pretty good, we ate breakfast and a lunch in the hotel which were fine. The main café/restaurant is in the hotel atrium, which makes it rather noisy at times.

Bar prices are a little high, 22RM plus tax and service for a Carlsberg beer, and even tea/coffee were very expensive at about 14RM. (Tip - watch the world go by, with inexpensive beer and a basic meal, at the Upperstar Café and Bar, first floor terrace, just over the road from the hotel.)

Hotel staff were friendly and helpful, they were happy to give me a late check out at no extra charge.

The hotel has a good location in Kota Kinabulu. You can easily walk to most places of interest (mainly the markets and waterfront) as there really isn’t much else to see or do. Kota Kinabulu is mainly of interest as a stepping stone to trekking on Mount Kinabulu etc. or to transfer to other destinations in Sabah. The airport is only a 20 minute taxi ride away.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Auckland, New Zealand
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 2, 2013

At first I was given at the room where I am just above the roof and at the very end corner which is creppy as there isn't much people staying on that floor. The room doesn't have much space and the window is very tiny which I can only slightly look through to the sea.

I went to their spa and it is amazing but it's also very secretive, a secret doorway to the stairs and then a couple more doors to get to the spa and gym area.

During the evening there are some noises coming from the top (assume it is the air conditioning) so I rang up and I got a room change straight away. I got the opposite side of the room where there is a full bottom to top window overlook to the city, a great amount of space and it is just fabulous. I appreciate the quick service provided by Hyatt and I would go back to stay with them.

Room Tip: Try having above 8th floor (not 8th floor) because you will be looking at the roof of the building i...
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  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petersburg, Illinois
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 1, 2013 via mobile

The halls and public areas need a complete refurbishing. Other than that, the hotel was very nice. Excellent staff, very helpful and friendly. Breakfast buffet was good room was modern, clean, everything worked, nice size, comfortable bed. Pool area was good and comfortable. Location was very good for what we wanted, close to the dive shs and the jetty where the dive boats departed from. The diving in the nearby park was great with good visibility and plenty of underwater life some trash washes in from the city. All in all we'd definitely go back.

Stayed April 2013, traveled as a couple
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Glasgow, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 26, 2013

I ended up my trip of Borneo with a stay for a few nights at the Hyatt Regency and it was wonderful! Food was amazing - especially the buffets which were beautifully and artistically designed as well as delicious. The staff were so helpful and kind to us while we were there and keen to assist us in any way they could. The pool facilities are great too, with enough sun loungers. The rooms are stunning and bathrooms are great too with really good showers. It is in a good location as well which is great for if you are out at night. Highly recommended!

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Taipei, Taiwan
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 23, 2013

As the title explains. This Hyatt is average compared to other Hyatt's I have visited and stayed in. The rooms have been refurnished which gives it an appearance that it is a new hotel but in reality it is not. The only comment I can add to my review about this hotel you cant beat the location which is near to the ferry terminal (island hopping) and to the biggest mall of the city. The pool is nothing out of the ordinary. I didnt use the pool instead I visited different islands and swam in the ocean. I need to emphasize. It is all about location if you want to be in the city and near things. You want peace and quietness then visit any of the resorts OUT of the city

  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hyatt Regency Kinabalu

Address: Jalan Datuk Salleh Sulong, Kota Kinabalu SA 88991, Malaysia
Phone Number:
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#5 Luxury Hotel in Kota Kinabalu
#6 Business Hotel in Kota Kinabalu
#7 Romantic Hotel in Kota Kinabalu
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hyatt Regency Kinabalu 4.5*
Official Description (provided by the hotel):
Experience five-star Sabahan hospitality at Hyatt Regency Kinabalu, the premier choice for business and leisure travellers to Sabah, the Land Below the Wind. This luxury hotel in Sabah is a mere 15 minutes drive from Kota Kinabalu International Airport, offering a central location in the heart of the city close to tourist attractions and stunning views of the famed sunsets in Kota Kinabalu. Unwind in one of our 288 spacious rooms and suites all exquisitely designed with sophisticated comfort in mind plus some of the best views in Kota Kinabalu including those of the sparkling South China Sea or the Kinabalu city surroundings. Dining options at our three Kinabalu restaurants and bars are a food aficionado's delight with some of the best food the city has to offer. Be it a dip in the blue waters of the outdoor pool, a relaxing massage at the Avantang Spa and fitness centre or a party at our Shenanigan's Fun Pub, our Kota Kinabalu hotel in Sabah has it all for you. ... more   less 
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Also Known As:
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kota Kinabalu
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Sabah

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