because firstly, the hotel reception staff did not provide any information regarding the hotel facilities or the fact that they had their own tour desk. We had to find out all of the information ourselves during our stay. Secondly, although the hotel staff were friendly, it was very difficult to be understood by them. Thirdly, although there is a pool on the basement level, it is overlooked by people eating in the restaurant above. Fourthly, which is not the hotel's fault at all, but the main visitors to the hotel wereused by males, who stared at us CONSTANTLY,and as two females travelling it made us feel very uncomfortable! The good things about this hotel are the food and the friendliness of the staff.
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- Also Known As:
- Palace Hotel Kota Kinabalu
- The Palace Hotel Kota Kinabalu Sabah