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“Great location” 4 of 5 stars
Review of The Klagan Hotel

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The Klagan Hotel
3.0 of 5 Hotel   |   Unit 25 - 28 Ground Floor, Block D | Warisan Square, Jalan Tun Fuad Stephens, Kota Kinabalu 88000, Malaysia   |  
Hotel amenities
Ranked #16 of 90 hotels in Kota Kinabalu
Kajang, Malaysia
1 review
1 helpful vote 1 helpful vote
“Great location”
4 of 5 stars Reviewed June 14, 2013

Good points:
Clean
Good location
Near to the shopping malls, handicraft markets - 5mins walking distance
Nice little touches: Ironing facilities, international adaptor, prayer mat
Spacious bedroom

Bad points:
Carpet smells slightly musty

Highly recommended. Well worth the money

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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121 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Brunei
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 12, 2013

Paying RM210 w/breakfast for superior room, the room is large and spacious. The lobby doesnt look appealing,however thats not a problem as long as the hotel room is comfortable.

Breakfast at the rooftop, breakfast choices is typical continental buffet.

Would recommend friends to stay at this hotel. For Kota Kinabalu standard,this hotel is considered good.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 10, 2013 via mobile

It's the first time I came back after they changed it from imperial international to the klagan, and i must say that i'm quite impressed. The rooms might be the same as before but it's still as comfortable & spacious. Of course the carpets might be a bit worn out but i dont mind it at all. The location is still a plus point as well (it's attached to warisan square & has centre point mall right in front of it). And an important note to all guest who're driving their own cars (cuz it drives me a bit crazy trying to find info on parking since the place is quite notorious for being busy most of the time); do rejoice since the current management lets you parked your car anywhere inside (not the outside parking) the warisan square building with no charges at all. All you need to do is take the ticket & get it stamped from the hotel's receptionist. Definitely another plus point for me :-)

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 6, 2013 via mobile

We booked a superior room at this hotel. I found this hotel worth staying. Positive points as below:
1. Check in and check out were fast and efficient. Staff were helpful.
2. Ample parking space as the hotel is attached to Warisan Square. Free if we get stamp from the front desk.
3. Bedroom is spacious, furnitures are new and modern. Clean and well maintained both bedroom and bathroom. King size bed.
4. Free wifi.
5.Walking distance to Pasar Philipines, Waterfront, Wet Market and we can even walked to Sunday Market.
6.Short drive to Jetty for Island hopping.

Our room booking didnt come with breakfast, so i cant comment on the food.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Shanghai, China
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed May 21, 2013

we stayed here twice between april and may, rather happy with the first visit, but soured by the second. had a seaview deluxe room which was worth it for the view and we considered the room to be a good value first time around (very convenient location, decent size room, comfy bed, bathroom with bathtub, wifi worked without complaint). one drawback is that the windows should open but are permanently screwed shut. contrary to a previous review I didn't notice any smell of cigarette in the non smoking rooms we stayed (maybe a little bit in the hall, but not the rooms). free buffet breakfast was decent.

what soured the stay the second time around a week later was that as of may 2013 the management had increased room rates slightly (fair enough) and decided that 'free breakfast' only means that they need to give one buffet coupon per room, even if two people are staying in the room, so the second person has to pay. what annoying penny pinching!

Room Tip: the building is a square plan, with an inner courtyard. some rooms face this inner courtyard, which...
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phnom Penh, Cambodia
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed April 22, 2013

The room size and layout is fine, the restaurant is great (wonderful view), the location is close to the waterfront, agree with most of the other reviews – but the experience is spoilt by the overwhelming smell of cigarette smoke in the hallways and the rooms.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed April 17, 2013

The bets thing about the hotel is its location literally in the middle of the KK city center. It is right across from Centerpoint Mall and the hotel is within the Warisan Square. The Filipino Market is within reasonable walking distance as well as the night seafood center. Taxis and buses are easily accessible.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The Klagan Hotel

Also Known As:
The Klagan Hotel Kota Kinabalu, Sabah
Address: Unit 25 - 28 Ground Floor, Block D | Warisan Square, Jalan Tun Fuad Stephens, Kota Kinabalu 88000, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Hotel Style:
Ranked #16 of 90 hotels in Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Klagan Hotel 3*
Official Description (provided by the hotel):
THE KLAGAN HOTEL, Kota Kinabalu, Sabah is strategically located in the heartland of city-centre encompasses 208-fully refurbished guests rooms will be an ideal choice for your next holiday or business destination. With just a mere 10-minute drive from Kota Kinabalu International Airport and walking distance to the shopping arcades, KK Waterfront Esplanade and the Filipino Market, we at The Klagan Hotel welcomes you with the Sabahan hospitality. ... more   less 
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