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“Zero Dissappointment.. Worth Staying.” 4 of 5 stars
Review of The Klagan Hotel

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The Klagan Hotel
3.0 of 5 Hotel   |   Unit 25 - 28 Ground Floor, Block D | Warisan Square, Jalan Tun Fuad Stephens, Kota Kinabalu 88000, Malaysia   |  
Hotel amenities
Ranked #20 of 92 hotels in Kota Kinabalu
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Zero Dissappointment.. Worth Staying.”
4 of 5 stars Reviewed June 6, 2013 via mobile

We booked a superior room at this hotel. I found this hotel worth staying. Positive points as below:
1. Check in and check out were fast and efficient. Staff were helpful.
2. Ample parking space as the hotel is attached to Warisan Square. Free if we get stamp from the front desk.
3. Bedroom is spacious, furnitures are new and modern. Clean and well maintained both bedroom and bathroom. King size bed.
4. Free wifi.
5.Walking distance to Pasar Philipines, Waterfront, Wet Market and we can even walked to Sunday Market.
6.Short drive to Jetty for Island hopping.

Our room booking didnt come with breakfast, so i cant comment on the food.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Shanghai, China
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed May 21, 2013

we stayed here twice between april and may, rather happy with the first visit, but soured by the second. had a seaview deluxe room which was worth it for the view and we considered the room to be a good value first time around (very convenient location, decent size room, comfy bed, bathroom with bathtub, wifi worked without complaint). one drawback is that the windows should open but are permanently screwed shut. contrary to a previous review I didn't notice any smell of cigarette in the non smoking rooms we stayed (maybe a little bit in the hall, but not the rooms). free buffet breakfast was decent.

what soured the stay the second time around a week later was that as of may 2013 the management had increased room rates slightly (fair enough) and decided that 'free breakfast' only means that they need to give one buffet coupon per room, even if two people are staying in the room, so the second person has to pay. what annoying penny pinching!

Room Tip: the building is a square plan, with an inner courtyard. some rooms face this inner courtyard, which...
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phnom Penh, Cambodia
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed April 22, 2013

The room size and layout is fine, the restaurant is great (wonderful view), the location is close to the waterfront, agree with most of the other reviews – but the experience is spoilt by the overwhelming smell of cigarette smoke in the hallways and the rooms.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed April 17, 2013

The bets thing about the hotel is its location literally in the middle of the KK city center. It is right across from Centerpoint Mall and the hotel is within the Warisan Square. The Filipino Market is within reasonable walking distance as well as the night seafood center. Taxis and buses are easily accessible.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 13, 2013

We stayed for four nights and believe that the value we got for the price was quite good.

The hotel is located in central Kota Kinabalu very close to the night market etc. It is though 10-15 minutes walk away from the pier, the larger and more modern shopping centers and the most popular restaurants so if you do mind to walk through the town to access those (it is a nice and interesting walk though) this is a price worthy choice. I personally preferred this part of the small town compared to the slightly more modern north parts.

There is a large and slightly older shopping mall just at the opposite side of the road from the main entrance that is more interesting than the more modern shopping centers further away (more locals, better prices, decent supermarkets, atms, interesting local restaurants etc).

The hotel is approximately 15 minutes away from the airport but it could take much longer if the traffic is bad so plan for at least 30-40 when traveling to the airport.

The rooms are BIG and very quiet. You do not hear any traffic nor is disturbed by the air condition that is very quiet. The beds are large and good. The bathroom is good as well. We had a huge, interestingly designed, red coach in the room where we could enjoy the view of the harbor which we enjoyed a lot.

The service is good, helpful and very friendly.

The breakfast varies slightly in selection and quality over the days we stayed. Sometimes it was more friendly to western preferences and sometimes more to Asian preferences. There is however always enough choice to make everyone happy with fresh fruits, customized omelets etc. The view from the restaurant at the top of the building was quite nice.

Room Tip: To rooms facing west have the best sea view (preferred). The rooms facing east has a view over the l...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 12, 2013

Stayed for 3 nights and loved the huge room! It was the most spacious room since our departure from home about 5 weeks ago. also one of the cleanest.

Nice Bathroom, great shower.

Internet access was a bit of a pain, quite slow and you had to get an extra access code for every single device - we're travelling with for of them...

Staff was very friendly and helpful! No matter what we asked for. Mini bar fridge did not work and was replaced ithin 10 minutes from letting them know about it.

Fantastic brekky on the rooftop with waffles made to order, yum!

Perfect city center location, handy to markets, restaurants, waterfront, shopping...

Would definitely stay again!

Room Tip: Atrium Rooms don't have view and are smaller, nxtbromtype up is just perfect!
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Top Contributor
58 reviews 58 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 11, 2013

Great location, near the jetty, the waterfront, shopping malls, fish market..
Rooms are brand new, huge, clean, with safe, air con, and great mattresses.
Breakfast is good, a lot of choice, both western (waffles, pancakes..made to order) and eastern dishes.
The hotel does not have a lot of charm, definitely not a boutique style one, but I have nothing to complain about!

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The Klagan Hotel

Address: Unit 25 - 28 Ground Floor, Block D | Warisan Square, Jalan Tun Fuad Stephens, Kota Kinabalu 88000, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Business Center with Internet Access Restaurant
Hotel Style:
#20 Top resorts Hotel in Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Klagan Hotel 3*
Official Description (provided by the hotel):
THE KLAGAN HOTEL, Kota Kinabalu, Sabah is strategically located in the heartland of city-centre encompasses 208-fully refurbished guests rooms will be an ideal choice for your next holiday or business destination. With just a mere 10-minute drive from Kota Kinabalu International Airport and walking distance to the shopping arcades, KK Waterfront Esplanade and the Filipino Market, we at The Klagan Hotel welcomes you with the Sabahan hospitality. ... more   less 
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Also Known As:
The Klagan Hotel Kota Kinabalu, Sabah

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