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“Best value for money!” 4 of 5 stars
Review of The Klagan Hotel

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The Klagan Hotel
3.0 of 5 Hotel   |   Ground Floor, Block D - Warisan Square | Jalan Tun Fuad Stephens, Kota Kinabalu 88000, Malaysia   |  
Hotel amenities
Ranked #16 of 97 Hotels in Kota Kinabalu
Frankfurt, Germany
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Best value for money!”
4 of 5 stars Reviewed April 12, 2013

Stayed for 3 nights and loved the huge room! It was the most spacious room since our departure from home about 5 weeks ago. also one of the cleanest.

Nice Bathroom, great shower.

Internet access was a bit of a pain, quite slow and you had to get an extra access code for every single device - we're travelling with for of them...

Staff was very friendly and helpful! No matter what we asked for. Mini bar fridge did not work and was replaced ithin 10 minutes from letting them know about it.

Fantastic brekky on the rooftop with waffles made to order, yum!

Perfect city center location, handy to markets, restaurants, waterfront, shopping...

Would definitely stay again!

Room Tip: Atrium Rooms don't have view and are smaller, nxtbromtype up is just perfect!
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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199 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Shanghai, China
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed April 11, 2013

Great location, near the jetty, the waterfront, shopping malls, fish market..
Rooms are brand new, huge, clean, with safe, air con, and great mattresses.
Breakfast is good, a lot of choice, both western (waffles, pancakes..made to order) and eastern dishes.
The hotel does not have a lot of charm, definitely not a boutique style one, but I have nothing to complain about!

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Minnesota
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 8, 2013 via mobile

We stayed at the Klagan upon arrival and departure from our trip to KK due to its location and were pleased with the spacious, clean rooms. The bathrooms are particularly lovely and the shower is the best in all of Borneo! That said, the Internet connection was slow and intermittent. Each device needed a different access code, so as a family we needed to share codes each time we wanted to go online. The hotel was also a bit disappointing on our second stay. Check in time is 2:00 pm and upon arriving at 4:00 pm from an afternoon at the islands (in our swimsuits), we were informed at our room was not ready and had to sit in the lobby in our wet suits for a half hour. The location is good - plenty of restaurants to choose from and just across the street from Centre Point mall.

Stayed April 2013, traveled with family
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Pasir Gudang, Malaysia
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed March 29, 2013

Newly renovated hotel. Checked in just after midnight... Very tired, the access to the hotel was not designed for a wheel chair, nevertheless not to worry no damage done.
Booked for a bigger room , came with my son... room was huge.. the rest room (toilet dah) was OKU or for the physically challenge... I gave a 9/10...The hot shower was great...

Morning bfast day 1 challenge myself to climb more then 10 sets to the coffee house with a great view of the sea..... B fast OK,, next two days they had my bfast send to the room...BUSY WORKING no day trips sightseeing.. too bad

Room Tip: Good location near to the IKAN KERING (DRIED FISH) Market..
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sandakan, Sabah, Malaysia
Level Contributor
59 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed March 25, 2013

Room: The room are spacious and large. It has a ideal lighting and also a comfortable sofa near the window. My room is DELUXE which is a SEAVIEW room. Fantastic view on the sunset just in front the South China Sea. The aircon encounter some problem and hotel had clarify that it due tot he chiller which still in service. Anyway the room temperature acceptable.

Minibar: the room provide the fridge but EMPTY. hahahahaa is ok.. as i also seldom consume the minibar except of course instant coffee and tea.

Bathroom - spacious, Clean and clear. Shower rain separated with the bathtub... and exciting is I can watch TV direct from the bathtub as the bathroom walls are GLASS.. hahaha.. complete shower cap, razor and even toothbrush.

Location: just located opposite of CENTRE POINT SABAH which is the major shopping mall located at heart of the town of KK. The hotel location had many convenient store, shops and even restaurant around.

Service - Staff is friendly and smile always. Very helpful when I request information

Value: Price a little bit expensive. As a 3 star hotel, the price might high a bit however the price pay off as it located at walking distance to major shopping area. Wifi free at my room and excellent connection.

F&B: Available and of course limited choices. However the foods quality are nice. I take double plate during the breakfast. The pricing of food are at reasonable price.

Room Tip: Higher room gives excellent view
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  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Moscow, Russia
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed March 15, 2013

A huge hotel building after renovation, only fractionally used by now. Spacious and clean rooms, fitted somewhat haphazardly (e.g. with lamps not matching the room's power sockets). Some furniture items like armchairs are unusually nice and comfortable for that kind of hotel. Service satisfactory even if sometimes erratic. Internet in rooms is working, though with ups and downs.
No meals included in room rates - thus their restaurant remained a mystery.
Their location in the city seems just perfect.

All in all, good enough for a decent short stay business hotel - but perhaps not good enough for their rates.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kuala Lumpur, Malaysia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 14, 2013

Stayed here in the month of February. Very clean and spacious room. Close to many convenience store and shopping area is less than 10 min walk. Breakfast spread could hv been better, but the "sambal" of the nasi lemak was superb! All in all had a good time staying there.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Klagan Hotel

Address: Ground Floor, Block D - Warisan Square | Jalan Tun Fuad Stephens, Kota Kinabalu 88000, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Business Center with Internet Access Restaurant
Hotel Style:
Ranked #16 of 97 Hotels in Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Klagan Hotel 3*
Number of rooms: 208
Official Description (provided by the hotel):
THE KLAGAN HOTEL, Kota Kinabalu, Sabah is strategically located in the heartland of city-centre encompasses 208-fully refurbished guests rooms will be an ideal choice for your next holiday or business destination. With just a mere 10-minute drive from Kota Kinabalu International Airport and walking distance to the shopping arcades, KK Waterfront Esplanade and the Filipino Market, we at The Klagan Hotel welcomes you with the Sabahan hospitality. ... more   less 
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Also Known As:
The Klagan Hotel Kota Kinabalu, Sabah

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