I chose this hotel because I read that it was female only staff and that somehow appealed to me. Also the pictures looked nice, and it seemed great value for the location. I was slightly disappointed by the state of my room on arrival, although basically clean it was somewhat shabby and ill kempt. Honestly having walked around the entire hotel, inside and out could not envisage a single room having garden views as described on the website. It is further than town than described, but a 15 RM taxi fare is fine by me for a quiet, secure and cheap location when transiting. It's fine if you are on a budget and don't mind the easily distracted nature of the girls on the desk, who can't keep one customer in their sights but must flit between jobs and allow random people to interrupt conversations. I'll try another place next time.
Be sure to ask for a room on the back of the hotel, the front is directly on a main road.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 27, 2013
First and foremost we would like to thank you for staying with us. Thank you for taking your valuable time to give us some constructive comments and we appreciate that you have highlighted our hotel being safe, quiet and reasonably priced. That is the primary objective that we would like to achieve. That is to provide a clean, safe, convenient, spacious and affordable accommodation to our valuable guests like yourself.
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We will be initiating our shuttle services to the airport and downtown in the next few months and meanwhile we will look into your observation of the front office trainees and will definitely ensure that they follow our standard operating procedures when checking in and checking out guests. We apologized for any inconvenience caused.
Thank you once again for staying with us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.