Great hotel with great location. Only i was quite surprise to discover tons of empty water bottel inside on of the bottom compartmnt on my room. When i go to bthroom and use the water, it smells like sewage.firstly i tot it was my nose but i opt to take my shower at my friend house since i was goin out..when i got back from outing,the tap water still smell bad..didnt able to complaint bcos no one is picking up my calls..since i so tired, i get myself thru the nite and brush my tooth with water bootle-next morning,i change hotel..the restaurant is definnitly not an option, they only serve you fried beehoon and nasi goreng..plain one!coffee?its like having coffee at mount kinabalu-dont expect them to serve you hot coffee or tea,all you get is warm to cold beverage!..one more thing, their pillow is hard as rock..cheap one?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
First and forecast we would like to thank you for your support. I would really appreciate if you kindly email me @ email@example.com with your name and room number and the date of your stay sir/madam, so that I can personally see to it that this matter is being investigated and resolved immediately. So far we have not received any complaints with regards to tap water problem but I will certainly not take this matter lightly should it be proven to be true. We do Apologise for any inconvenience caused. Thank you once again for your comment.
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