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“Wouldn't recommend” 2 of 5 stars
Review of Promenade Hotel Apartments

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Promenade Hotel Apartments
2.5 of 5 Condominium   |   3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu 88000, Malaysia   |  
Hotel amenities
london - uk
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
“Wouldn't recommend”
2 of 5 stars Reviewed June 23, 2009

We booked the promenade apartments for 1 night only inbetween some flights. We arrived and its the big green building across the road from the Promenade Hotel. When you turn up it looks more like apartments which people permanantly live in - which I think most of the are.

Check in was ok, but the apartment block wasn't. You walk over to the lifts and there is a security man outside each lift area on the ground floor - this made us feel slightly wary. Then there are signs on the lifts saying , if you notice people loitering please tell security - which made the uneasy feeling even worse.

We got off at our floor and most of the rooms have bars over the doors, and its quite dark and dingy and doesnt feel very safe. We where not happy with it at all.

But once we got through the door it was better. The room was actually okey and we slept really well. But saying that the view was just of other rooms, and the bathroom was not nice - the shower didnt look like it would do much.

We wouldnt stay here again, Im sure you can find better hotels in KK at a similar price. The room it self was ok but I felt very uneasy walking to and from the room

  • Stayed May 2009, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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58 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Russian first
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English first
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 28, 2009

Hi we stayed here (partner and teenage son) in March 09. We arrived at the Promenade hotel (knowing that the Promenade hotel apartments was not far away and affiliated to the Hotel. We walked over to the aprtments and checked in with reception and directed to our room. It was in a shabby aprtment block (one of three?) inside a small shopping area (mostly cheap cafes, internet shop, laundry shop etc. There was a security guard outside each block who let us in with a pass card and a there was a (smelly) lift up to our room. The blocks have (as far as I could tell) mostly residents living there with a few apartments with tourists staying. The block is very shabby, dirty, and smelly..... wondering what we had let ourselves in for we opened the door of our apartment to be pleasantly surprised, the apartment was large, very clean, with a small sitting area, 2 king size beds (with crisp white sheets... always a plus in my books!), large, clean shower, plenty of towels..changed daily. Tea and coffee making facilities and fridge. We had use of the Marina apartments pool and gym etc. This was about 5 mins walk away and next to the Promenade Hotel. We had to get a voucher from promenade apartments reception to show on entry to the pool ...but to be honest no one ever asked to see the voucher. The pool was great and only ever a few people in it, again the marino apartments seemd to be mostly residents staying there rather than tourists.
The Promenade aprtments were very good value (AU$250 for 4 nights) and the reception staff friendly and helpful with requests. It's only let down by the aprtment block but if you can get past that its pretty central to good eating places and about 15 mins walk to the ferry terminal for the boats out to the islands and amazing snorkelling.

  • Stayed March 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Promenade Hotel Apartments

Address: 3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu 88000, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Hotel Style:
Ranked #29 of 74 Specialty Lodging in Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Promenade Hotel Apartments 2.5*
Number of rooms: 113
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Also Known As:
Promenade Hotel Apartments Kota Kinabalu, Sabah

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