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“Perfect for those who wants a quick fix getaway” 3 of 5 stars
Review of Kasih Sayang Health Resort

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Kasih Sayang Health Resort
3.0 of 5 Resort   |   Kota Kinabalu, Malaysia   |  
Hotel amenities
Ranked #43 of 97 Hotels in Kota Kinabalu
Kota Kinabalu, Malaysia
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
43 helpful votes 43 helpful votes
“Perfect for those who wants a quick fix getaway”
3 of 5 stars Reviewed February 28, 2012

We were there for only a night (over a weekend), but I believe a night would be perfect enough.

So how do you get there? There are no public buses going up the hill, so I suggest you could rent a car (better 4WD, but anything will do cause I did it with my Gen2) among your friends for a night or two or something. If that is too costly for you, opt to take a cab and share it with each other. But coming down would be tricky so you might want to arrange with the cab driver for pickup.

The view driving uphill got immaculate every few minutes. Amazing new sights catch our roaming eyes every now and then, it was a like a feast to the eyes and soul. Everything was just so beautiful.

There were a few families at the resort at that time - kids running around, parents doing their own share of romantic catchups. It's a perfect family place for a weekend getaway. Other activites including walking down the trail and walk around where the greens take you.

We stayed at the Standard Room (two singles), with THE MOST AMAZING VIEW. Front view of the resort would be the regal Mt. Kinabalu, and behind us is the KK City View. Forget TV, naturally detailed view like this is simply THE way to go.

There were chirpings of birds, nibbling of insects. We should constantly remind ourselves how beautiful and calming nature is. Especially while we still can. All these might just disappear in time. We had dinner at the resort's restaurant with the picture perfect KK City as our view.

I 'm glad the food wasn't expensive - in fact, some were even cheaper. Mum loved the broth, while I had some carbonara to chomp it all down. Nothing was hiked up so dramatically, and they have these amazing healthy drinks that tasted so delicious and supposedly to be good for you :)

The buffet breakfast was adequately done up. Nothing extravagant to shout about but there were the usual coffees, teas, eggs, hotdogs, meehuns and toasts - all the right things to make a good breakfast :)

Review from: http://jacqkie.blogspot.com/2012/02/bukit-kokol-kasih-sayang-health-resort.html

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 reviews from our community

Traveler rating
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    14
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10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 5, 2011

A perfect place for a short, weekend getaway. Located up high, somewhere on the Crocker Range, so close yet it felt so far from the hustle & bustle of city life (it's actually located less than 30 km from Kota Kinabalu town!). A bit pricey though, both the room rates & the food. But the view you've got to experience from your balcony is super awesome! (& the food is not bad too)

  • Stayed October 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kota Kinabalu, Malaysia
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 9, 2010

This resort up on the hill is only ideal for a weekend getaway and just for a night. My partner and I checked in on a wednesday evening in a Standard Room. Whilst the room is pretty and clean and spacious, the water pressure in the shower is terrible and there is almost no hot water at all! It was freezing in the night and morning when we took our showers.

We had our dinner that evening. My partner ordered beef steak with black pepper sauce and i ordered something else. We even asked for our orders to be repeated by the attendant just to ensure he gets it right. When my partner's steak came, it was totally not as how he wants it. Instead of having a separate black pepper sauce to pour on the steak, the steak was served with a spaghetti sauce on it. Of course it has ruined everything. When we asked for the food to be changed, all they could do for recovery is offer black pepper sauce. I mean, what now? Pour over the black pepper sauce on to the steak that has already a spaghetti sauce on it and ruining the taste even more?

I don't think the staff there no what service is at all. Our food orders took more than an hour to get to us and the restaurant wasn't even busy. There were less than 10 people there. We understand if the resort isn't rated 5 star or no star at all, but at least know what service is all about. If you don't know what service is all about, then don't even bother opening this kind of 'resort' at all. The least that the management could do is to do some trainings with staff.

It seems like the resort isn't well-maintained. You could see things are starting to fall apart and look old. The wooden floors in the restaurant could be varnished and make it look new. This resort is situated on a hill overlooking the whole of Kota Kinabalu, great views....but nothing would be that great anymore if you don't pay attention to maintaining the physical look of your property and the quality of service and food.

The room was lovely, but i wouldn't come back to stay.

  • Stayed November 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kota kinabalu
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 26, 2008

The food suxx.... nice view but no homely touch u usually see in malaysian resorts. cut throat prices for the transportation from kiansom to the resort. manager, i believe named leonard is no where to be seen. nothing much to do above there eventhough in our teleconversation with the manager says so many stuffs. journey up is treacherous especially during the rainy season. dangerous. frenly staffs, but prepare to wait at least 45min to an hour to get ur food served. night time, there is nothing much to do unless you can just stare at the view of kk town from there for hours.
conclusion, highway to hell is much better and more exciting if u compare it with kasih sayang resort.

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
202 reviews 202 reviews
161 hotel reviews
Reviews in 122 cities Reviews in 122 cities
216 helpful votes 216 helpful votes
1 of 5 stars Reviewed May 13, 2008

One of the worst vacations I've been.

Boutique resort is an overstatement. "Inn" or "hostel" is more like it. What makes it worse is that it's in the middle of nowhere, so you're trapped, or be ready to pay expensive taxis / hotel transfers.

Rooms: okay, typical room. generally clean but be prepared to be infested with moths if you keep lights open. Applicances substandard, hairdryer doesnt blow strong enough, heater only works if water power kept at a minimum

Service: Receptionist is nice as well as the cook. But lacks ability to solve issues and does not know their area well. General Manager, Recreations Manager, absolutely has no concept of service. Recreations manager disappeared the whole day after committing the day before that he will be there by 10am to brief us on what to do. Ended up wasting time from morning til 2pm, and when we complained to the Recreations Manager, he just shrugged us off.

Owner brought 20+ friends for dinner, but with only one chef, me and my friend (the only two guests paying for rooms that night) ended up waiting for ONE HOUR for our meal.

Reservations office: While negotiating for transfer and room price, attempted to pull a fast one. We have 30% off discount. She was insisting me and my friend take two single rooms. Then I asked about a two-bed, one room option. She tried to confuse us but in the end showed us that the one room and two room options are almost the same price. But How could it be? Apparently she deliberately didnt include the 30% off in the two-bed in one room option. If the hotel wasnt owned by my friend's friend (the one who went with me), I would have stayed in Shangri-La Rasa Ria (which is what I wanted)

  • Liked — the view
  • Disliked — service!
  • Stayed May 2008, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kasih Sayang Health Resort

Address: Kota Kinabalu, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Hotel Style:
#5 Top resorts Hotel in Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kasih Sayang Health Resort 3*
Number of rooms: 10
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Also Known As:
Kasih Sayang Hotel Kota Kinabalu
Kasih Sayang Health Resort Kota Kinabalu, Sabah

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