Booked this hotel via LeClubAccor mobile apps to celebrate wife's birthday.
Upon check in, being informed the booked deluxe room was full and as a club member they upgrade the room without additional charges.
The one bed room suite was huge, spacious and comfy. The room was clean & acceptable. The only issue was with the sliding door that separates the bathroom & room keeps derailing out from the rail and have to keep fixing it back in place.
I've emailed 2 times to ask to arrange for a special dinner birthday treat and no reply. Anyway, manage to arrange for a special dinner at B's and a little surprise of cake and birthday song for the wife with the front desk girl during check in. However, the info was not properly conveyed to the F&B dept thus I have to ask about it. There were cake but no birthday song and my wife already make a fuss as she had to wait for the so called 'surprise'. We've ordered Ala-carte and yet the food came slightly warm to cold. At this moment I should have opted Shangri-la instead for the dinner. At least the did reply my email.
- Official Description (provided by the hotel):
- The first premier ‘Malaysian Icon Hotel’, Pullman Putrajaya Lakeside is located 25 minutes from the KL International Airport with easy access to Kuala Lumpur city centre and Sepang Circuit via ERL transit train or by car through a network of highways. It is the epitome of class with exquisite accommodation, contemporary elegant cuisine, large signature spa facilities and an endless array of recreational activities from fitness centre, games & Wii room to kids club and water sports such as canoe, kayak, paddle boat, cruise and water ski.Sprawled over four acres on the shores of the Putrajaya Lake, this spectacular 281 rooms including suites and 34 service apartments’ 5-star hotel is meticulously crafted to depict architecture and ambiance that are distinctively ethnic Malay, Chinese, Indian and of the Borneo continent. Experience Malaysia’s multicultural showcase at its best. ... more less
- Reservation Options:
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- Also Known As:
- Pullman Putrajaya Lakeside Hotel Putrajaya