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“Quiet location” 4 of 5 stars
Review of Pullman Putrajaya Lakeside

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Pullman Putrajaya Lakeside
5.0 of 5 Hotel   |   No 2, Jalan P5/5, Presint 5, Putrajaya 62200, Malaysia   |  
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Explore Malaysia
Ranked #2 of 6 hotels in Putrajaya
Newbury, United Kingdom
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
“Quiet location”
4 of 5 stars Reviewed October 15, 2012

One week business trip was booked into a 1 Bedroom Apartment (1 King Bed Furnished with a living area and kitchenette) in the Lotus wing.

Staff are very friendly within the main hotel and restaurant ,they can organise a taxi for you each day from the lower level reception which I found very useful.

Room - Was spacious and clean, with TV's in both the bedroom and living room (English channels \o/ ) Evenings were quiet and hardly heard anyone around. Desk with internet RJ45 & Wireless connection and a variety of AV connections so user friendly for those working late into the evenings in there rooms. not sure on safety of bedside lamps with their 2 pin plugs splayed and jammed in the 3 pin sockets (put some proper plugs on plz).

Bed - large and well supporting with sufficient pillows that did not disappear into nothing the moment your head touched them which makes a change.

Bathroom - This was large with more than enough room with a shower with the large overhead head on, sufficient number of towels and a selection of products on hand, Only criticism was the shower door not having a rubber seal on the bottom so had to put a towel on the floor so the water did not seep everywhere.

kitchenette - A mini kitchen with a coffee machine etc, did not use anything else tbh did have a little issue with ants on the second day but reported and 90% better when I got back the next night.

Overall a nice room but some things would have been nice to have, drinking water in the fridge (e.g. 2 still ,1 sparkling).

The site is very spread out so you can walk around and this can make you feel a bit lost as signs are a bit lacking in some areas causing some confusion, Lotus area near the carp pond when raining the roof was not covering the walkway sufficiently so getting around dry was hap-hazard as well as the side door being locked at 10PM so you had to go into the open to reach your area.

Food, is basically b's restaurant, limited variety but tastes nice, due to hotels location going out late at night is not a real option. Open until 1am but generally you will be limited to the main menu from 10:30pm as the buffet is packed away by then. Breakfast same again similar foods each day catering to the masses, nothing you would say stood out as being exemplary.

OK if you are on business in the area, but to far from KL if you want to experience the city night life.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, October 16, 2012
Thank you for your comments. It is always great to hear from a satisfied customer. We value all feedback and continually strives to have happy customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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971 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Bangkok
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2012

From the moment I arrived I felt comfortable and inspired, this really is a special hotel, with staff that are very well trained and decor that is incredible...
Highly recommended especially the Spa and their restaurant on the lake.
A great property for a stopover from the airport or as a weekender from KL or Singapore with family and friends
Will be back !

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, October 15, 2012
Thank you for your comments. It is always great to hear from a satisfied customer. We value all feedback and continually strives to have happy customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
yanbu al-sinaiyah
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 10, 2012

my family stay there only for a night, on 11 May 2012.
We had a rafflesia side of building, they have 4 themes, We choose it because of the view to the lake and the balcony. the service was excellent, the staff were soo nice and friendly and helpful. a little confused by the arrangement, since it is a very HUGE hotel, take a while to get us to the room. Great view and garden on the way to the room. We checked the room, they gave us a welcoming note, and 3 apples, with 2 bottles mineral water and everything in clean and excellent conditions.

Decorations and the paint of the wood is mainly black, gloomy look but nice.

Very comfortable bed, we walked around, that took us couple of hours, walking along the lake and fine a sport building next to it. Nice restaurant upstairs, much cheaper than the hotel resto of course, and delicious too, we eat on outdoor balcony overlooking the night view of putrajaya.

The breakfast is b restaurant, cool modern style, and wide selection of food.Amazing and delicious.



Minus:
-chairs and desk on the balcony will be nice, just to enjoy the lake view with some coffee.
-Pool pretty small compare to this hotel size, will not enough for even 4 family. but it is on the roof, give a good view to putrajaya clean area.
- in raflesia rooms, there is a big empty space between the room and outside balcony, it is a swing door, a very big one, that required all this space to open and shut. it is good for blocking the AC from going out, or even mosquitos to come in, but it is really empty, and dark (black color paint) made me scared at night.
- no pick up from airport, the taxi could be expensive, and there is no public transport.

Room Tip: there are 4 themes there, choose the one suit you (i don't remember all of them, but maybe india...
See more room tips
  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, October 10, 2012
Thank you for your comments. It is always great to hear from a satisfied customer. We value all feedback and continually strives to have happy customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 9, 2012

Putrajaya itself is a lovely place to visit for people who just want to relax out of the hustle and bustle of the city. It cost us 85RM from LCCT to Pullman on a premium taxi. Only a 30min drive.
The reception area seems a bit small but nice and friendly. We used the shuttle to Alamanda Shopping leaving at 3pm and coming back at 6:30pm which gave us plenty of time to have a look around and have something to eat. Also used hotel facilities like the swimming pool, gym, restaurant, games room. When you want to access the games room, you need to speak to the staff in the Kids Club so they can open the locks for you. There was a pool table as well as a few soccer game tables, dart, a few games and also the Wii. There's also a Karaoke next door for I think it was 10RM++ for an hour. The room was quite small but I liked the firm bed. The only negative I have is that the drainage for the shower is bad and also the sink area is not designed well. The water splashes everywhere if you don't be careful. We had a nice time at the resort. 2 nights seemed sufficient.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, October 10, 2012
Thank you for your comments. It is always great to hear from a satisfied customer. We value all feedback and continually strives to have happy customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
1 review
5 of 5 stars Reviewed October 9, 2012

My wife and I spent 2 amazing nights at Pullman Putrajaya. The hotel and its accomodations are modern, comfortable with great style and architecture. Our deluxe room was very nice and well equipped. The bed was absolutely comfortable and the bathroom excellent. Wide breakfast selection and dinner buffet. Also very good internet connection. The staff was very professional and friendly throughout the entire stay. Excellent 5* service.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, October 10, 2012
Thank you for your comments. It is always great to hear from a satisfied customer. We value all feedback and continually strives to have happy customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 5, 2012

I spent five nights at the Pullman Lakeside recently on a business trip. It is a magnificent looking hotel in a beautiful setting. The staff are extremely helpful and friendly and the facilities are very good. Sadly, the hotel is in a fairly isolated position some 5 to 6 Km from the Cyberjaya business hib. The hotel shuttle bus service to Cyberjaya is well worth using, however the schedule is quite limited. The hotel is conveniently close to the airport and to Cyberjaya, so traffic is not an issue.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, October 5, 2012
Thank you for your comments. It is always great to hear from a satisfied customer. We value all feedback and continually strives to have happy customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
4 of 5 stars Reviewed October 3, 2012

Pullman Putrajaya Lakeside is a great hotel to stay in. The rooms are well furnished and comfortable, and the surroundings are beautiful. The atmosphere is relaxing and classy. The only gripe is the location being further way from KL City but it compensates with great scenary.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, October 3, 2012
Thank you for your comments. It is always great to hear from a satisfied customer. We value all feedback and continually strives to have happy customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pullman Putrajaya Lakeside

Address: No 2, Jalan P5/5, Presint 5, Putrajaya 62200, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Putrajaya
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 6 hotels in Putrajaya
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Putrajaya Lakeside 5*
Official Description (provided by the hotel):
The first premier ‘Malaysian Icon Hotel’, Pullman Putrajaya Lakeside is located 25 minutes from the KL International Airport with easy access to Kuala Lumpur city centre and Sepang Circuit via ERL transit train or by car through a network of highways. It is the epitome of class with exquisite accommodation, contemporary elegant cuisine, large signature spa facilities and an endless array of recreational activities from fitness centre, games & Wii room to kids club and water sports such as canoe, kayak, paddle boat, cruise and water ski.Sprawled over four acres on the shores of the Putrajaya Lake, this spectacular 281 rooms including suites and 34 service apartments’ 5-star hotel is meticulously crafted to depict architecture and ambiance that are distinctively ethnic Malay, Chinese, Indian and of the Borneo continent. Experience Malaysia’s multicultural showcase at its best. ... more   less 
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Also Known As:
Pullman Putrajaya Lakeside Hotel Putrajaya

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