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“Pullman Putrajaya Spa Concept Room” 5 of 5 stars
Review of Pullman Putrajaya Lakeside

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Pullman Putrajaya Lakeside
5.0 of 5 Hotel   |   No 2, Jalan P5/5, Presint 5, Putrajaya 62200, Malaysia   |  
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Hotel amenities
Ranked #2 of 7 Hotels in Putrajaya
Penang Island, Malaysia
1 review
1 helpful vote 1 helpful vote
“Pullman Putrajaya Spa Concept Room”
5 of 5 stars Reviewed July 30, 2012

Me and my partner stayed in the Spa Concept Room. A wonderful room with bedroom jacuzzi.

I wouldn't be back because of the room, the cleanliness, the food or even the spa but I'll definitely be back because of the service and the people.

I checked in to the room amidst flowers in the jacuzzi, the bed and smiling front office. I made reservations with the intention of celebrating my partner's birthday and the girl who took my reservation (Ms Loo?) surprised us with a cake from the deli. A thoughtful gesture and appreciated.

The room is lovely, I have no problems with cleanliness, I have no problems with food but the complimentary breakfast buffet was less than appealing. It is not something I expect from a place with such a name.

We took the room with a 1 hour spa session but the spa was less than what I imagined especially with their reputation. It was adequate but I've experienced far better, the ambiance and facilities were wonderful though. Maybe it was because I took the 60 minutes traditional spa session only.

All in all, the most unforgettable experience is not because of the facilities but because of the people. I would gladly recommend it if you put 'experience' first and 'value' second.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, August 2, 2012
Thank you for your comments. It is always great to hear from a satisfied customer. We value all feedback and continually strives to have happy customers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,061 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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Hamilton New Zealand
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 23, 2012 via mobile

I stayed in the Jasmine wing due to an overnight stay courtesy Malasian Airlines.

The flooring of the corridor in my wing was very noisy. Inadequate sound insulation on doors. The bed and pillows were excellent but could not sleep due to noise

Breakfast was excellent and staff very warm and welcoming

However there were mosquitoes in all the seating areas in the lounge

Good hotel with potential to improve

Stayed July 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, July 24, 2012
Thank you for your comments which will be shared with our department head concerned.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Central, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 23, 2012

Hotel and room were nice but the location was a bit far from the city that a car would be nice to have to go around in.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, July 24, 2012
Thank you for your short comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
85 reviews 85 reviews
72 hotel reviews
Reviews in 55 cities Reviews in 55 cities
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed July 22, 2012

I stayed here for five nights in July. The hotel has different wings with different themes, and some are better than others. I believe the rooms in the main building where reception is are the most modern (I think it's the china theme). I was in the Indian themed wing called jasmine. The room was a bit dated. The food was a bit hit and miss. The pizza from the Italian restaurant was average for example, but the lamb chops from the other restaurant by the lake were some of the best I have had! The breakfast and lunch buffets were good. Internet access was spotty and while it's wireless and free, it never seemed to work between the hours of midnight and about 9am. The shower in my room was the worst part of the stay. I had to begin every day by exposing my body to water that cycles continuously between scolding hot and freezing cold. You have approximately 2.5 seconds of bearable water temperature before you get burnt to death or frozen alive. Other than that, the place was very quiet and ok. Be aware that this hotel is far away from pretty much everything. Up to an hour to KL and half an hour to the airport.

Room Tip: Ask for a modern room in the better wing.
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, July 23, 2012
Thank you for your comments which will be shared with our department heads concerned to ensure no further reoccurence.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
1 review
4 of 5 stars Reviewed July 16, 2012

Pretty Decent hotel with Good staff .. nice relaxing Lake as a view
Good continental breakfast along with Parathas ..
With lot of vegetation around i found a Lizard lurking in my room ..
It is very difficult to get taxi .. even if you get one they usually charge higher then normal
Almanda mall is the only decent mall nearby . and the music played in the lounge was really good

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, July 18, 2012
Thank you for your comments. It is always great to hear from a satisfied customer. We value all feedback and continually strives to have happy customers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Putrajaya Lakeside

Address: No 2, Jalan P5/5, Presint 5, Putrajaya 62200, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Putrajaya
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Putrajaya
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Putrajaya Lakeside 5*
Number of rooms: 282
Official Description (provided by the hotel):
The first premier ‘Malaysian Icon Hotel’, Pullman Putrajaya Lakeside is located 25 minutes from the KL International Airport with easy access to Kuala Lumpur city centre and Sepang Circuit via ERL transit train or by car through a network of highways. It is the epitome of class with exquisite accommodation, contemporary elegant cuisine, large signature spa facilities and an endless array of recreational activities from fitness centre, games & Wii room to kids club and water sports such as canoe, kayak, paddle boat, cruise and water ski.Sprawled over four acres on the shores of the Putrajaya Lake, this spectacular 281 rooms including suites and 34 service apartments’ 5-star hotel is meticulously crafted to depict architecture and ambiance that are distinctively ethnic Malay, Chinese, Indian and of the Borneo continent. Experience Malaysia’s multicultural showcase at its best. ... more   less 
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Also Known As:
Pullman Putrajaya Lakeside Hotel Putrajaya

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