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“This hotel has seen better times” 3 of 5 stars
Review of Sunway Hotel Seberang Jaya Penang

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Sunway Hotel Seberang Jaya Penang
3.5 of 5 Hotel   |   11 Lebuh Tenggiri Dua | Pusatbandar Seberang Jaya, Perai 13700, Malaysia   |  
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Hotel amenities
Ranked #1 of 3 Hotels in Perai
Petaling Jaya, Malaysia
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“This hotel has seen better times”
3 of 5 stars Reviewed April 26, 2012

I have stayed at Sunway Seberang Jaya a few times on business travel not because it is such a great place but for a lack of choice. It is unfortunate that this is the only barely decent hotel in this area.

The location is ideal for the business traveler as it is surrounded by a shopping mall and you get a fairly decent selection when it comes to food from nasi kandar to a steak house. The management should really think about renovating the place and spruce up the hotel a bit but I guess with the lack of competition, I don't see this happening anytime soon.

The room size is quite decent and the bathrooms do come with bath tubs but everything just looks so old and worn out from the carpet to the curtains to the furniture. Fortunately the rooms are fairly clean. Another plus point is the free wifi but unfortunately it is fairly slow. You also get dropped all the time and you need to login again every time your get reconnected. I ended up relying on my 3G connection instead.

Breakfast is just average but a big minus point is that the restaurant is far too small to cater to the number of guests so either be there very early or very late. Otherwise, you may have to wait quite awhile for a table.

Room Tip: Not much of a view from either side of the hotel.
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  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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157 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Klang
Top Contributor
56 reviews 56 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 18, 2011

Have stayed there for few times since 8 years back. It was a good hotel then and now perhaps still one of the better ones to stay at Seberang Jaya. The hotel room is average size and the air conditioning was good. Lighting was sufficient and overall the whole room worked well. One down side was the lifts, they were rather slow.
Checking in and out was normal and the hotel staffs could be more friendly.

Room Tip: Even numbers face front side of hotel. Higher floors have very nice view of this town.
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  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kuala Lumpur, Malaysia
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 18, 2011

The room was very clean and very comfy. Near to Nasi Kandar restaurants and Victoria Station. So, no need to worry about food while staying there. Buffet breakfast was average though... And.. yes.. no swimming pool..

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 22 cities Reviews in 22 cities
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed December 16, 2011

This is understandably a business hotel as it isn't near practically anything of tourist interest. I had to rely on cabs for all transport out of the hotel which turned out to be expensive - especially for trips to the Penang island. There is a shopping mall (Sunway Mall) behind the hotel at a walking distance providing for some good shopping.

The rooms are small but well equipped with all amenities. Bathrooms are clean and spacious with a walk-in shower. The breakfast (served at their Oriental Cafe) was tasty and delightful with a big spread to choose from. We enjoyed the stay except for the hotel's not-so-convenient location.

Recommended for business travellers.

  • Stayed March 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed December 15, 2011 via mobile

I've stayed for 6 days 5 nights during Chrismast eve celebration since I need to attend training course at Seberang Prai. Should there's no business reason, I don't think people would stay at the mainland. While I attended the course, my wife and kid enjoyed shopping at nearby Sunway Carnival. But surely the car is needed since its not that near.
First day arriving, we waited 15 minutes for bell boy to pick-up our luggages. Although the car park has ample space, its not covered and most are located out of viccinity. They reserved the covered carparks for their own top management and VViP (so, customer is not a King here).
Room- while others have upgraded to slim modern LCD TV, they're still with the bulky CRTs. Toilet-bathtub is generously big,can accomodate 2 adults at a time. No toothbrush,toothpaste, comb, shaver supplied.
Breakfast- generously variety of spread available. Lift services- too slow during peak hours, especially if they're seminars going on.
During my stay the staff are busy decorating at the lobby for the chrismass coming celebration. My kid is exposed to the working hazards without us being warn or the work area being isolated.
Overall, its only good for business trip, should you family accompanies you, opt for the new hotel (exora) that provides swimming pools for water activities enjoyment.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 3, 2011

Was there for 2 nights, and the hotel is great. View from my room was blergh (the hotel is mainly facing some industrial area). The hotel is near a lot of eateries (mamak stalls and all that) and near a shopping mall, so those were some plusses.

Room was comfy and clean. Overall hotel condition was great. Breakfast spread was the usual fare and nothing really stood out.

But still, for a business trip, this hotel is a very good option.

  • Stayed April 2011, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 29, 2011

The hotel certainly exceeds my expectation from the cleanliness point. The location is good and the malls and eateries next to it r superb. No complaints.

I had booked for a king size non-smoking but at checkin, only the twin bed non smoking was available. So u need to be very clear making reservation.

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunway Hotel Seberang Jaya Penang

Address: 11 Lebuh Tenggiri Dua | Pusatbandar Seberang Jaya, Perai 13700, Malaysia
Phone Number:
Location: Malaysia > Penang > Seberang Perai District > Perai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Perai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sunway Hotel Seberang Jaya Penang 3.5*
Number of rooms: 202
Official Description (provided by the hotel):
Sunway Hotel Seberang Jaya, a prominent business and leisure hotel is strategically located at the intersection of the North-South and East-West highways, and conveniently accessible via a 30 minutes drive from the Penang International Airport. Situated in the centre of a vibrant hub, the hotel is less than half an hour to the fireflies cruise at Nibong Tebal, which is mother nature's own mesmerizing light show, St Anne's church, bird park and many more attractions.The hotel is just a walking distance to the four-storey Sunway Carnival Shopping Complex which is one of the biggest mall in Penang mainland with 160 specialty stores, food and beverage outlets, cineplex and an amusement center.The Hotel's Sunway Carnival Convention Centre, is the largest pillar free convention facility on mainland Penang, offers planners 20,000 square feet of flexible meeting space. It can accommodate a variety of events from productive meetings to creative incentives in sizes up to 1500 guests. ... more   less 
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Also Known As:
Sunway Hotel Prai
Sunway Hotel Seberang Jaya Penang Perai, Malaysia

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