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“Good location ; nothing much” 3 of 5 stars
Review of Naza Hotel

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Naza Hotel
2.5 of 5 Hotel   |   No.555, Jalan CM Hashim | Tanjung Tokong, Georgetown, Penang Island, Malaysia   |  
Hotel amenities
Ranked #36 of 50 hotels in Georgetown
Kochi (Cochin), India
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Good location ; nothing much”
3 of 5 stars Reviewed July 16, 2013

I been to Naza Hotel Penang in Feb 2013, which I booked through a Portel where I used to stay 2 nights. The prime attraction of this resort as its so closest to the sea. Once can step in to the beach from the restaurant area and pool. View from the room window is amazing and scenic. The adjacent beach is not suggestable for swimming as no soft sand as well as the threat of Jelly fish. Bed, Room space and facilities are quite good but one may feel that it could be better maintained as I saw ma flesh was not working well. Breakfast was quite good and worthy. Pool is not maintained well and was dirty, so my intention to use the pool was not filled. Price is moderate and I say It would not spoil your money or a comfort overnight stay.

Room Tip: Rooms in the sea side is so good.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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204 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 9, 2013

Very disappointing. Staff were unhelpful and unfriendly. Took half an hour to get a taxi every time we asked front desk to book a car, even when we called down in advance. Rooms were dirty - safe did not lock, balcony door did not lock properly, aircon did not reach the bedrooms, shower had hair on floor, mould on tiles, floor coming off in areas, breakfast was very basic and not good quality. This hotel is not in a good location- pick either Georgetown (for shopping and sightseeing) or Batu ferrighi (for the beach). One staff member whom we'd never met kept calling our room and visiting our room asking us to go out for drinks with them. Very unprofessional and intrusive. Do not stay here!

  • Stayed July 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 28, 2013

Stayed here for four nights in June to be close to the top end of Penang without the tourists. The room had a fantastic view and appeared to have been partially renovated. You have to wonder why there were new basins and yet the shower doors were old and broken? We discovered that the shower base leaked into the rest of the bathroom (thankfully it wasn't the toilet leaking). We felt uncomfortable swimming in the pool as it was too close to the throngs of people yet with the Chinese Swimming Club across the road there was no need to put on a show for the diners and smokers poolside. Speaking of smoking, this hotel must be a smoking only establishment. The stench that billows out at you when getting out of the lift on your floor (mine was 6) knocks you for a six. Late at night it somehow creeps into the bathroom to pounce on you when you get up. Apart from the downsides, there are bonuses to stating here. Across the road is one of the best hawker areas in Penang. I know this because I ate at all of them, even Gurney Drive isn't that crash hot. The best Char Kway Teow can be found here along with a tasty and popular chicken hot pot stall. For beer, hike it to Tescos. Lastly, the breakfast buffet is pretty good and changes daily with - what I suspect - may be some of the previous nights dinner spread. Mashed potato and rice pudding is an interesting morning combination. The views, the price, the location.

Stayed June 2013, traveled as a couple
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East Sussex
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 6, 2013 via mobile

We managed to book a room here just before the school holidays, we paid $30 a night (without breakfast). However as soon as the holidays started the prices went up to a ridiculous $175 on Agoda!!!!!!!! Who are they kidding!! Not worth more than $30 ok.
The room was clean and had everything we needed (fridge, tv etc) the balcony had great views but too hot to stand on when the air con is on!! The pool is lovely when it's not holiday season!! Nice stretch of beach to walk along. There is nowhere close to eat in the daytime, we walked 20 minutes to a local tesco (can't remember the name of the mall) they have sakae sushi and lots of good eateries. In the evening the food hall over the road from the hotel is open, here they have a lot of choices very cheap.
Staff are not the brightest, service is slowish and the hotel could do with a small refurb!!

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 5, 2013 via mobile

location is ok.value is ok. however the front desk staff was not helpful. requested for a well lit room but room is dark, unable to read. toilet is dirty. even has a lump of hair on the floor. if they want return guests they seriously have to look into customer service & cleanliness.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Seri Kembangan, Negeri Sembilan, Malaysia
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 30, 2013

Went to this hotel during non peak session for 4days 3night.

Small carpark at the basement. Can fit about 20+ cars. It will definitely be hard for you to get a carpark during peak session unless you lucky. The worst park is that they dont have a lift which enable you to go from carpark to your room. You have to the staircase to the lobby then only you can go to your room from the lobby lift.

The room is pretty small but it was clean. No hairdryer provided. The room is facing the sea so you can get nice view.

Dont eat at the restaurant which next to the hotel....terrible

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloemfontein, South Africa
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 29, 2013

This hotel is basic. The towels is really old and not in a good condition. My room's aircon did not work. The overall impression of my room was old and dirty. The location not to bad, but I would not stay here again

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Naza Hotel

Address: No.555, Jalan CM Hashim | Tanjung Tokong, Georgetown, Penang Island, Malaysia
Location: Malaysia > Penang > Penang Island > Georgetown
Amenities:
Beach Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #36 of 50 hotels in Georgetown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Naza Hotel 2.5*
Reservation Options:
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Also Known As:
Naza Hotel Georgetown
Naza Hotel Penang/Georgetown

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