We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Seen better days but worth what you pay if you get a deal.” 3 of 5 stars
Review of Naza Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Save
You added Naza Hotel to your Saves list
Naza Hotel
No.555, Jalan CM Hashim | Tanjung Tokong, George Town, Penang Island, Malaysia   |  
Hotel amenities
Ranked #55 of 72 Hotels in George Town
Atlanta, Georgia
Level Contributor
172 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
“Seen better days but worth what you pay if you get a deal.”
3 of 5 stars Reviewed March 10, 2013

I booked on Agoda and got this at a price I thought was good, and overall I was satisfied.
The hotel is on the sea, and if you got a cheap room you are probably back from the sea and can only sea it if you get out on the balcony. However the room itself was fine, except there was no plug in the sink to hold water to wash clothes. One of us carries a bit of duct tape and that worked. Now I also travel with a stopper with a small base and a huge cap that fits all sizes!
Problem is its so easy to leave that as you don't notice sometimes that's YOUR stopper. I now buy them several at a time....get em while I can.

The carpets were worn and tattered in hall, but im writing this a year after I stayed so who knows now. Room was not carpeted. I thought breakfast was good! Nice outdoor terrace and a view of the sea. People serving me then were nice and helpful.

There is actually a bus, public bus, like 4 ringitt, that goes from the airport all the way here. Good for those on a budget or not with a lot of bags. It takes like 2 hours though with all the stops. Taxi is about 55 Ringitt. Tell bus driver Tanjung Tokong and watch out the window. Its not long after passing the big Tesco you cant miss. Hotel sits back away from the road but now that you have seen what it looks like if you pay attn. you can see it from the bus.
If you cant see it for some reason, exit soon after the Tesco anyway as your quite close. Maybe trees have grown. People can walk to Tesco from here or go there to eat, shop, etc if they so choose. it has indoor places to eat...several choices--for those that love a/c.

There is also a huge open air local eatery right out in front of this hotel If your not familiar with that, tables are all in the middle. Know your table number. Then walk around and look at what everyone is offering for sale. Make your choices. They ask your table number, SO KNOW IT.
They bring food to your table when ready and you pay on arrival.

There is also beer avail here!! Carlsberg from Denmark seems to be the one here. So everyone that partakes (most locals don't) is drinking that. Not sure if alcohol was served at hotel.

There is a pool but its a busy place, lots of kids and old leathery old goats, but you can walk down these steps and go into the ocean too! There is a place to wash off sand as you come back to reenter pool area. I vote for the ocean. PLENTY of space down there. Bring a towel to sit on. Water was nice.

The choice on Penang is busy city or by the ocean, and where do you want to be close to. This sits between the city and the tourist places out to the west like butterfly farm and spice garden. So I found it to be acceptable. If they are still discounting it heavily, go for it. If its priced like an upscale hotel though, forget it.

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank MikeATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

208 reviews from our community

Traveler rating
Traveler type
Time of year
Language
  • More
Kuala Lumpur, Malaysia
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 5, 2013

- Stayed for 3 days and 2 nights here. Very nice ambiance and scenery. The important think was the price is cheap.
- Nice breakfast served here. So much of choices.
- Quality of sleep. NIce mattress and pillow.
- Nice Beach in front of hotel.
-Really enjoyed on Sunrise. Good for photographer shooting.

Overall Penang trip at Naza Hotel was awesome.

Room Tip: - Choose suite rooms. Nice view
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank mielong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed February 25, 2013

Given we had paid close to RM200 a night for a room, we were extremely disappointed to say the least, with the condition of the hotel and its rooms. The charges were hardly reasonable in view of the poor condition of the hotel and its lack of amenities.

The rooms were small, and to top it all, we were presented a room which had a horrifying smell of durians lingering inside and along the corridor. Thankfully, we were able to change our room. Nonetheless, the room that we eventually got still had a musky smell.

We were horrified to see stains on the "clean" towels which were provided, they almost looked like bathroom mats!

It was hardly possible to even watch a decent TV program as the reception was extremely bad.

Breakfast spread was decent but the quality of the food was poor. Most of the food were hardly edible. Even what we considered a safe choice, the "curry chicken" served as part of the Nasi Lemak dish option tasted like they were soaked in curry powder. We resorted to toast and jam.

The only thing part of our stay was the breakfast view, that is, if you choose to have your meal outdoors by the pool area. The view was good in that the pool area overlooked the beach.

It was one my own worst experience, by far. We will definitely not be back.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
4 Thank mccheah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these George Town hotels

1 review
3 of 5 stars Reviewed February 20, 2013

Stayed there for a night . With the price I paid, I guess it was worth it. Room was alright but I think the hotel is a tad bit run down. Well maybe management would make an effort on a renovation. Felt a little deceived by the pictures online, its rather a small hotel though. But plus point would go to the beach which is right smack in front of the hotel. It was quite dangerous for guests to go down to the beach because the stairs were filmsy and really slippery. The swimming pool was nice , anyway. Could opt on swimming there if there were not many people occupying the pool. Honestly I would come back again, because the price is really reasonable.

  • Stayed April 2012
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank stephalucious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex,UK
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 15, 2013

Stayed at this place in january for a week . To star with , great location. lovely beach which we used every day.. as it is very private and only used by the quests from this hotel mainly.
The other story of our stay is .... very disapointing place. The rooms could do with updating.... seeing pictures from 2008 ... oh well if thats what they show now on the internet and in their leaflets... they definitelly need to sort this hotel out so it looks like the pictures! Our room was ok, not as clean as you would expect -- the bed sheets had marks on,, the towels in the room just had it!Bring your own if you are fussy like we are. Reception people were very friendly and try to help.. but a second choice of our room ,,wasnt anything different... marks on the matrace,.... so back to our "lovelly" room. Finally we found the aircon in our bathroom needs to be turn off as we realised the dust hanging out in the unit above... would make things , bits did fall into sink. Fussy? maybe,,)) but more disappointed from the standarts. The breakfast is actually great,, if you stick to having an egg omelate and juices.. the rest is just so poor quality ,, you would not have it at all! Some guests didnt make the breakfast as they didnt fancy it. I have spoken to the manager of the hotel and made it clear of how badly the place is run. Run down.. The table clothes in the eating are are pinned to the table )) with marks on again.. The glass around the eating area could do with better set up. Glass around the restaurant havent seen window cleaner for ages.. same with the pool area . Pool could be great if they cleaned it properly every day and fixed some hazard isue for kids using it.. like hole in the middle and not been fixed. Going down on the beach great.. lets hope you got strong legs as the stairs colapsed and are very dangerous . Overall impression of the hotel. The staff is nice, polite. The rooms are ok. The breakfast is not ok at all! The standards and clean hotel is not ok all! It need someone who can actually run it properly and think twice before poor quality food ( in order to save money) and try to cut down on stuff ( which is important) to clean the place and tidy and run better. I got the feeling the staff is very ashamed of the way hotel looks. I hope someone will do their job 100%.Otherwise near by george town ( take a bus) which is lovely to be. Tesco near by if you need couple of things . also food market outside of the hotel which is great.... the rest you would have to find out on your own. Just dont expect anything great. thats all

Room Tip: Choose room on a side with sea view. . dont go for the rooms in front .
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Maik1Essex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed February 1, 2013

the hotel is tied needs abit off tlc,breakfast was so bad and i eat on the street out side there a food cout out side,the bedrooms are ok,bed linden need replacing,swimming is not cleaned,but could be nice,the beach is great,
staff are ok,i hope the manager reads the comments,we did talk too him too?
it could be a nice hotel

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank nellyotis62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 27, 2013

1) bookings are not tend to accordingly. Requested a king sized bed clearly during booking. But when arrived for check in, we were told that the room is 2 separate single beds. when i asked why, he told me that the beds can be pushed to join together. n i was told to DO IT MYSELF!

2) parking is not adequate. not enough parking? park at your own risk outside and at the roadside.

3) upon entering room, room are badly maintained :-
- Toilet seat is not fixed. Unsuspecting guest will just fall off the toilet bowl.
- Washroom wash basin water stopper is broken.
- power socket just beside the bed is damaged. Once you plug in (example) a charger, the power socket just dropped off from the wall!

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank IceyK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near George Town
3.6 mi away
Chulia Heritage Hotel
Chulia Heritage Hotel
#30 of 72 in George Town
4.0 of 5 stars 536 reviews
0.9 mi away
Copthorne Orchid Hotel Penang
Copthorne Orchid Hotel Penang
#5 of 6 in Tanjung Bungah
3.0 of 5 stars 594 reviews
0.0 mi away
Hotel Sentral Seaview, Penang
Hotel Sentral Seaview, Penang
#1 of 1 in Tanjung Tokong
4.0 of 5 stars 133 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Flamingo Hotel by the Beach, Penang
3.4 mi away
Tune Hotel Downtown Penang
Tune Hotel Downtown Penang
#33 of 72 in George Town
3.5 of 5 stars 1,176 reviews
3.2 mi away
Bayview Beach Resort
Bayview Beach Resort
#7 of 12 in Batu Ferringhi
4.0 of 5 stars 1,365 reviews
Show Prices
Show Prices
Show Prices

Been to Naza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Naza Hotel

Address: No.555, Jalan CM Hashim | Tanjung Tokong, George Town, Penang Island, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Beach Business Center with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #55 of 72 Hotels in George Town
Price Range (Based on Average Rates):
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with HotelTravel.com so you can book your Naza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Naza Hotel Georgetown
Naza Hotel Penang/George Town

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing