1) bookings are not tend to accordingly. Requested a king sized bed clearly during booking. But when arrived for check in, we were told that the room is 2 separate single beds. when i asked why, he told me that the beds can be pushed to join together. n i was told to DO IT MYSELF!
2) parking is not adequate. not enough parking? park at your own risk outside and at the roadside.
3) upon entering room, room are badly maintained :-
- Toilet seat is not fixed. Unsuspecting guest will just fall off the toilet bowl.
- Washroom wash basin water stopper is broken.
- power socket just beside the bed is damaged. Once you plug in (example) a charger, the power socket just dropped off from the wall!
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- Also Known As:
- Naza Hotel Georgetown
- Naza Hotel Penang/George Town