Yes. Do not choose this hotel even if it is free. Why?
Now where do i start....
First, one of the two rooms has no air condition when we entered. Had to wait like two hours before the maintanance came and fixed them.
Second, the water heaters in both room never work at all. Had to call maintanance 8 times for 3 days stay. There could only function for 30min before failed.
Third, the swimming pool was the dirtiest i've seen.
Next, the service was as bad as u can imagine. i asked 2 times before I go on their facebook page about baby cot and the answer was "yes". I reaffirm the staff when I was checking in and called again when I entered the room. In the end, the brought a baby cot without the mattress. When I argued with the reponsible personnel, she stated that baby cot does not include mattress and refuse to apologize.
The free breakfast? Do not even give it a try. It had some of the worst foods you will ever try. Some foods were extremely overcooked and the variety was dreadful.
All and all, the three days I spent there were the worst experience of my life and I will never go again. No one should.
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- Also Known As:
- Naza Hotel Georgetown
- Naza Hotel Penang/Georgetown