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“For budget holiday” 3 of 5 stars
Review of Naza Hotel

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Naza Hotel
2.5 of 5 Hotel   |   No.555, Jalan CM Hashim | Tanjung Tokong, George Town, Penang Island, Malaysia   |  
Hotel amenities
Ranked #50 of 70 Hotels in George Town
Singapore, Singapore
Top Contributor
125 reviews 125 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
51 helpful votes 51 helpful votes
“For budget holiday”
3 of 5 stars Reviewed November 28, 2012 via mobile

I stayed this hotel for 2 nights. Considering the price I paid, I did not have much expectations. The room is not that big with the simple shower and minimum amenities. I usually bring my own travel kits, so it was ok, but those who always use hotel amenities, better bring whole set of your own.
I used the hotel towel for the first night, but it was torn. I could tell that they have been using the same old towels. The room is clean, but the pool is questionable and I decided not to swim there. The room tv is not the flat LCD and old type which is too old fashioned. The breakfast has simple local selections. As the local cheap food place is just across the road, you can have better choice of the food.
TESCO is just 10mins walk from the hotel and you can stock up some snack and drinks.
Overall, it is not a bad hotel, but if you have better budget to enjoy the real resort, you should skip this hotel. Those who need a place to sleep with the sea view, but have limited budget, you can consider this hotel.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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207 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
London
Top Contributor
65 reviews 65 reviews
43 hotel reviews
Reviews in 46 cities Reviews in 46 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed November 23, 2012

My first impression of my room is that it looked tired and shabby. The hook on the bathroom door for instance was missing, and they hadn't bothered to put one back up. In it's place was a mark where it had been ripped off.

Regarding the location, the best thing is the view of the sea, which is beautiful. However, if I were booking a hotel, I'd want to stay in the centre of Georgetown, and not here, which is out on a limb. There's not much to see here, apart from the sea.

I didn't think much of breakfast. The omelette, which they prepare freshly for you, is nice. However, they don't bother closing the lids on the containers, so most the food is lukewarm.

I found the staff to be friendly. Also, the food court outside the hotel is handy.

As I didn't pay for or chose this hotel, I can't comment on value for money. All I can say is that I was a bit disappointed with it.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 18, 2012

Literally that's the worst hotel I have never been. Fresh urine stained toilet seat, yellow linens, vanity doesn't drain the water. They have already changed the room twice for me, feels like I need to sleep in my jeans tonight. I checked the original price was 500+, now it's on sale. I got the price for RM 140. Now i totally understand. I don't think it's worth even RM 40.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang
Top Contributor
77 reviews 77 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 15, 2012

Stayed in the Family Suite. The room was spacious and very big. It was really comfortable.
The basement car park to the ground floor (reception area) had only stairs. So you have to carry your bags up the stairs. Parking is limited at the carpark and if you are unlucky to hit a conference going on, then you have to park outside in the housing area.
Food at the restaurant was good for the pricing. A lot of variety. However, there was one meal where the white rice was undercooked.
Lift went blackout while we were inside, making it a scary situation as it was pitch darkness. Luckily, it only happened once during my 3 days stay.
Location is very good as there is a food court (Viva) just outside the hotel, making it very convenient to sample the local food.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 5, 2012

stayed in this hotel for 1 night in november.other than location which is near the beach, the facilities suck.The staff at the check in counter wore no smiles.No wifi available, pool is dirty.The room is dimly lit, watermarks on the wall, iron mark on the table.The carpet has dubious looking dark spots.Housekeeping service is practically non existent, called for hairdryer twice in an hour but no one came at all. Bed is lumpy and dismal selection of tv channels

Not worth the advertised price at all.I'd rather stay in town and travel

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baroda, Gujarat
Top Contributor
112 reviews 112 reviews
55 hotel reviews
Reviews in 33 cities Reviews in 33 cities
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed October 24, 2012

Stayed at hotel 2 Night with friends, Good location on Beach, Nice food, good service. clean hotel penang is good city. we have taken Star Cruise 1 night experience it is great. Penang having 2 Indian restaurent, food is good and love to see South Indian Market very Big in Penang old Town. Little South India!!!!!!!!! gr8888888888

Room Tip: ocean view top floor
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  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MALAYSIA
Top Contributor
115 reviews 115 reviews
43 hotel reviews
Reviews in 44 cities Reviews in 44 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed October 9, 2012

Reserve a Dlx room through Agoda last minute deals. Check-in process is prompt,lift encounter blackout during our first ride,no emergency light. The service personnel also share the same lifts,sad..Room is bright and spacious, they did not mop the floor or change our sheets overnight, only towel and bathroom amenities are replaced. The bed is too soft,"spring" effect is gone. The bathroom surprised us with few defects: stopper in the basin really "stopped"the water flow, so we remove it instead;the shower head can't be adjusted to a certain height due to the holder does not lock it well, then the water tap almost fell on my feet during shower! The bathroom wooden door will swing freely if you don't shut it with a 'BANG"
Location is convenient for short holiday,bus station is about 5min away,food is available from the chinese food court or Malay food stall opposite the main road.
Room overlooking the Chinese Swimming Club has a magnificent sea view as well. The hotel pool is not bad,especially for family with children.

Room Tip: Higher floors,we had 1008- great view & spacious
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Naza Hotel

Address: No.555, Jalan CM Hashim | Tanjung Tokong, George Town, Penang Island, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Beach Business Center with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #50 of 70 Hotels in George Town
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Naza Hotel 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Naza Hotel Georgetown
Naza Hotel Penang/George Town

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