G Hotel gets 5 stars, as its a great hotel with great service - with one odd exception reservations. As when I wanted to reserve this hotel back in Jan their web booking system was not working booked it via a mix of email and phone with the reservations department. They made a complete meal of this giving me fax no's that didn't exist, losing faxes with credit card details on them, never replying to emails and so forth.
On arrival I as well as the two executive floor rooms I booked I was told they had also reserved me two more standard rooms, which I'd never asked for! This was sorted out with minimal fuss at front desk, in a manner that reflects excellent service in the hotel everywhere excluding reservations who are quite obviously incompetent.
However despite nearly cancelling the booking earlier on due to the problems with reservations I'm glad I didn't.
The hotel has really nice large rooms, no bathtub is the only real moan. Service was generally very good. The Cafe has really good food and the service staff are very friendly.
The exec floor is well worth the extra money in terms of what you get for it. The location is good, and so were the hotel's transport desk.
Gym is pretty good by hotel standards and overall we - me, my wife and my parents had great stay. They also have a very good spa.
Its a great place to relax in Penang and we throughly enjoyed our four night stay.
- Official Description (provided by the hotel):
- Malaysia's Most Stylish Address ~ G Hotel Penang. A bold and gorgeous hotel with a touch of cool modernity, it also offers luxurious rooms with an excellent selection of designer furniture. G Hotel Penang overlooks Penang’s most famous boulevard Gurney drive. Clients can enjoy the benefits of being near to the sea, the shopping and dining attractions along the promenade including Gurney Plaza and Gurney drive’s legendary hawker’s food enclave. Tourists can appreciate the proximity to Gurney Drive beach, known for its clear waters. Business travelers can opt for the serviced residences and can easily reach the CBD by taxi. All rooms have flat screen TV with satellite channels and complimentary high speed internet access. Facilities include a well equipped gym, outdoor pool and business center. Dining options are plentiful with a choice of three restaurants all serving wide menus of International and local cuisine and snacks. ... more less
- Reservation Options:
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- Also Known As:
- g Hotel Georgetown
- g Hotel Penang
- G Hotel Gurney Penang/George Town