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Bayview Hotel Georgetown Penang: Traveler Reviews

4.0 of 5
25A Farquhar Street, Georgetown, Penang Island 10200 , Malaysia
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Bayview Hotel Georgetown Penang
Ranked #13 of 47 hotels in Georgetown
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508 reviews from our community

Traveler rating
    68
    230
    147
    45
    18
See reviews for
Families
91
 
Couples
173
 
Solo
40
 
Business
30
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Aurora, Colorado
Top Contributor
55 reviews 55 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
“Good, but I didn't get to experience the revolving restuarant”
4 of 5 stars Reviewed February 13, 2013

Similar to another reviewer, I also arrived late mid evening from Langkawi on the terry. Check in was smooth but not speedy. Room was clean, bed was comfortable.
However, no where in the materials that I read did it say that Monday night is NOTHING NIGHT: the entertainment is off, the revolving restaurant and other restaurant is closed and so your only option is the area where breakfast would be served the next morning. So it is late evening, you are tired, hungry and unless you want to venture out by yourself in a new strange town, you are stuck with what is there. Not that the food was bad--it was pretty tasty and the waiter himself was even more entertaining with his expansive gestures, sing-song voice and ebullient personality. He was helpful in suggesting things on the menu and also places that were MUST SEE in Penang if one only had a day and a half
I realize that the tour desk is not part of the hotel, but they occupy space there, so I am forced to comment on their establishment: THEY WERE EXTREMELY UNHELPFUL. I am not sure if it was because I was a solo traveler, or what.. but after researching things to do and getting tips from the effusive waiter, I walked into their office Tuesday morning and they had nothing for me. So I walked out of the hotel, crossed the street to the taxi stand and asked the person there how much would it be to hire someone for the day....we agreed on a price per hour and shortly thereafter, we were off. It was great... He (the taxi driver) took me everywhere I wanted to go, waited patiently on me, and even took pictures of/for me..
After a long day of sightseeing on Tuesday, I called to try to get a reservation at the revolving restaurant and was told they were full. Asked for anything available and continued to be politely declined. The person stated there were no more windows available. Well, for me that did not necessarily matter, but I am not sure if it was a language problem, a policy problem, or what--but the end result is that I did not get to experience on of the things I chose this hotel for!!
Overall, it was not a bad experience, and I would go back, except next time I would make my dinner reservations when I make the hotel reservations...

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask EBWgirl about Bayview Hotel Georgetown Penang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review
February 18, 2013
Dear EBWgirl

Thank you for staying with us and for taking the time to post your review on TripAdvisor. My sincere apologies for the confusion and the unhelpfulness of my staff when you tried to make a booking at the Revolving Restaurant. It would certainly help me to pinpoint the staff on duty if you could advise me the time and date that you tried to make the booking so that we can further improve the system and service. I will certainly look into your comments of the restaurants being closed on Monday and try to re-adjust that at least one of them is open so that guest can at least have 2 choices of restaurants on a Monday. We have forwarded your comments on the tour desk to the agent concerned for their necessary info / action and to look into improving their quality of service.

I am glad that overall you enjoyed your stay with us.

Once again, thank you for taking the time to express your experience staying with us. Your comments will certainly help us in improving to become better. We certainly look forward to welcoming you back to Bayview Hotel Georgetown Penang.

Regards
Lawrence Perera
Hotel Manager
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Melbourne
1 review
“Great place to stay”
5 of 5 stars Reviewed February 8, 2013

My partner and I stayed at Bayview Hotel in early January this year. The staff members were very welcoming, helpful and hospitable. The accommodation was very comfortable and luxurious and revolving restaurant was a "once in a lifetime" experience. The food was wonderful and sumptious, too. We loved staying at Bayview Georgetown. A lovely place to stay at.

Thanks a million, staff members - keep up your great work!

Bernadine & Lou

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ROZELLB about Bayview Hotel Georgetown Penang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review
February 18, 2013
Thank you very much for posting an excellent review on TripAdvisor. Your positive ratings of the hotel, Revolving Restaurant, our staff and services are most appreciated. We are indeed delighted to hear that you and your partner loved staying at Bayview Hotel Georgetown and we certainly look forward to welcoming both of you back on your next visit to Penang.

Lawrence Perera
Hotel Manager
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Olias del Rey, Spain
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Nice location, good food”
4 of 5 stars Reviewed February 6, 2013

The hotel is located in the center of Georgetown, at the beginning of the Penang street choose to the Chinatown area and little India, just close to the colonial area... the hotel is big with many rooms, the rooms look a bit old but they are quite big and very clean...breakfast is very good, food is excellent and the restaurant in the top of the hotel is awesome (very nice views and food)...stuff is helpful and friendly,I liked my stay there...

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review
February 7, 2013
Thank you for staying with us and for sharing your experience on TripAdvisor. We are delighted to hear that you enjoyed your stay at Bayview Hotel Georgetown Penang. Your positive ratings of the hotel, our staff and services are most appreciated. We certainly look forward to your return visit and to be of service to you once again.
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Dubai, United Arab Emirates
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
“Excellent Location, Good Service”
4 of 5 stars Reviewed February 5, 2013

Brilliant location in Georgetown, close to all the main sights. Hotel is a bit dated but the rooms were well appointed and everything worked well. Our rooms were not sea facing but we had bay windows with a view of Georgetown. Didn't try the food at the hotel so cannot comment on that. Staff were friendly and helpful. Would definitely stay here again.

Room Tip: Ask for sea facing, though I think those will cost more...
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask RolandDSilva about Bayview Hotel Georgetown Penang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review
February 7, 2013
Thank you for your feedback on Tripadvisor. Your positive ratings of the hotel, our staff and services are most appreciated. It was a pleasure to have been of service to you and we look forward to welcoming you back to Bayview Hotel Georgetown Penang.
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Perth, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent Hotel and Location!”
5 of 5 stars Reviewed February 2, 2013

Our family of four recently returned from a wonderful stay at this hotel. The family room was excellent and easily accommodated the four of us with 2 separate rooms. The Georgetown location of this hotel suited us because it was close to everywhere we wanted to go. The Bayview was very clean and had a beautiful eating area. The staff are efficient, effective and friendly. We loved this hotel so much and we have booked to go back there again! There is a great revolving restaurant at the top of the hotel, perfect for a special dinner. Overall a fantastic stay at the Bayview and we definitely recommend it.

Room Tip: For a family, the family room is the best choice.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by 20AussieTraveller4 for Georgetown
Ask 20AussieTraveller4 about Bayview Hotel Georgetown Penang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review
February 8, 2013
Thank you for staying with us again and for taking the time to post your review on TripAdvisor. We are very pleased to hear that you and your family had a fantastic stay here and that our services lived up to your expectations. Thank you for your compliments on our staff and our restaurant. We certainly look forward to welcoming you and family back again to Bayview Hotel Georgetown Penang.
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Additional Information about Bayview Hotel Georgetown Penang

Also Known As:
Bayview Hotel Georgetown
Bayview Hotel Georgetown Penang
Address: 25A Farquhar Street, Georgetown, Penang Island 10200 , Malaysia
Phone Number:
Region: Malaysia > Penang > Penang Island > Georgetown
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotels in Georgetown
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
An award winning hotel for business or leisure. Hotel accommodation, food & beverage services, meeting facilities, banquet function. BAYVIEW HOTEL GEORGETOWN PENANG actively pursues opportunities to provide customer with creative, flexible and value-added promotions which meet your evolving needs in today's travel budget. ... more   less 
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