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“Overall enjoyable stay for value, but beware there are two towers...” 3 of 5 stars
Review of Bayview Hotel Georgetown Penang

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Bayview Hotel Georgetown Penang
4.0 of 5 Hotel   |   25A Farquhar Street, George Town, Penang Island 10200 , Malaysia   |  
Hotel amenities
Ranked #23 of 54 Hotels in George Town
Toronto, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Overall enjoyable stay for value, but beware there are two towers...”
3 of 5 stars Reviewed November 22, 2012

We stayed at the Bayview for two nights and had a pleasant visit. The cost was very fair for the room and amenities included. The room was dated and the pool was less than desirable (shady for most the day and very cold). After reviewing others reviews and photos, we learned that there were nicer rooms and amenities in another tower (we think...) The location was excellent at the top end of Penang Rd (near the E&O) and the hotel lobby bar had great service and an entertaining house act - just be mindful of which tower your room is located.

Stayed November 2012, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review, November 25, 2012
Thank you for your feedback on TripAdvisor. Your positive ratings of the hotel, our staff and services are most appreciated. We certainly look forward to your return visit and to be of service to you once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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853 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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English first
Kuala Lumpur, Malaysia
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 21, 2012

Spent 2 nights in Bayview recently for the Penang Bridge run and had mixed impression of the hotel. Before going into specifics, for us Penang is such a great place to visit and we always go home with good memories which make us come back especially for the food. One down side though is that getting around can be an expensive affair as taxis do not use meters and charge flat rates but do try the public transport.

Pros:
1. great location at the end of penang road, which is heaven for foodies and also close to the attractions.
2. check in was fairly quick and fuss free, though we did not get the room we wanted
3. all round friendly staff who catered to our needs and queries.


Cons:
1. there was a certain musty smell to the hotel and it was prevalent even in the rooms. I guess it might be due to the age
2. during check in, we were treated with disdain by a senior staff when we asked to change to a room with double bed. He could have been polite and not act as if we were making his life difficult.
3. housekeeping looked overworked it always took them some time to 'meander' their way to our room, management might want to look into this.

we did not visit any of the restaurants and other facilities but overall we liked the place for the friendly staff and location. But it looks and smell its age and it's about time for renovation.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review, November 25, 2012
Thank you for staying with us on your recent trip to Penang and thank you very much for highlighting the pros and cons of the hotel and it’s services. We will certainly look into the “negative” points raised and prompt & necessary action will be taken to address this. We would sincerely appreciate it if you could advise your room number so that we can identify the staff mentioned. Once again, thank you and we certainly look forward to welcoming you back to Bayview Hotel Georgetown Penang in the not too distance future.
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Kuala Lumpur, Malaysia
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed November 21, 2012 via mobile

I've been to this hotel twice every year since 2007. Its always the same pleasant feelings wether I'm alone or with my small family. The location is highly a plus. Recently the bars surrounding the hotel block have been massively rennovated and ever since the town was declared as a world historic heritage, there are even more surprises awaits. The breakfast stayed generously aplenty with *** three stars. I highly recommend to foreign and local tourist.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review, November 24, 2012
Thank you for staying with us and for sharing your experience on Tripadvisor. We are pleased that you enjoyed your stay and we certainly look forward to welcoming you back to Bayview Hotel Georgetown Penang.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 20, 2012

Had a pretty wonderful time in the hotel. Location was convenient, facilities are good and the room is nice too. If you're looking forward to a good swim, the pool is definitely to-die for (see my pictures). Try the sauna and steam bath as well, they are conveniently located next to the pool and enjoyable.

And the breakfast was delicious :)

Room Tip: Request for sea view, you'll love it. But mind you, there's a condominium opposite the hotel...
See more room tips
  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review, November 22, 2012
Thank you for posting your feedback on TripAdvisor and for the positive comments. However, we would like to highlight that the images that you have uploaded is not of Bayview Hotel Georgetown Penang.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 16, 2012

Conveniently located in Georgetown, this is a good place to stay as it's near most of the heritage attractions. There's also a popular nightclub just behind the hotel for those who wish to check out the local clubbing scene. We got a free upgrade of our room upon arrival and it was really spacious. The staff were friendly and helpful during our stay except that the housekeeping staff didn't tidy our room on one of the days. The breakfast is a pretty standard one with the usual stuff that you'll find in most hotels. It would have been nicer had they had a bigger pool, but well, who goes to Georgetown for a swim? Overall, it's a good value for money hotel for those who wish to explore the heritage attractions and old world charm of Georgetown.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review, November 22, 2012
Thank you for sharing your experience on TripAdvisor. Your positive ratings of the hotel, our staff and services are most appreciated. We have taken note of your comments over the unmade room on one of the days and we regret for the inconveniences caused. Once again, thank you for your time and we look forward to welcoming you back on your next stay at Bayview Hotel Georgetown Penang.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kota Kinabalu, Malaysia
Top Contributor
213 reviews 213 reviews
73 hotel reviews
Reviews in 49 cities Reviews in 49 cities
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed November 14, 2012

Its location suits my every need whenever visiting Georgetown especially on social visits. Being one of the earlier hotels in the city located within the heritage zone, it is close to several popular attractions, food centres, shopping complexes, government and commercial offices. Staffs are friendly and efficient, rooms are clean and amenities well maintained and in good working conditions. Our two-night stay was a pleasant one with our room upgraded without request. Had stayed here several times and will stay here again if rate is favourable.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review, November 22, 2012
Thank you for your feedback on TripAdvisor. Your positive ratings of the hotel, our staff and services are most appreciated. We are pleased to hear that you had a pleasant stay with us and we certainly look forward to welcoming you back to Bayview Hotel Georgetown Penang.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Isa, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 6, 2012

perfect location and they upgraded our room on arrival, very nice clean room and a good view as well, the buffet breakfast was all u could want and more. the pool area is on the 2nd floor and was clean but un maned, it also has a revolving resturaunt on the top floor, we stayed for 4 nights and the staff were very nice.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review, November 9, 2012
Thank you for staying with us during your recent visit to Penang and for taking the time to post your comments on TripAdvisor. Your positive review of the hotel, our staff and services are most appreciated. We would like to also thank you for highlighting to us that the pool was unmanned. Necessary action has been taken to further investigate on this matter. We wish to clarify that the pool is located on 4th floor. We look forward to welcoming you back to Bayview Hotel Georgetown Penang soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bayview Hotel Georgetown Penang

Address: 25A Farquhar Street, George Town, Penang Island 10200 , Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in George Town
#7 Luxury Hotel in George Town
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bayview Hotel Georgetown Penang 4*
Number of rooms: 333
Official Description (provided by the hotel):
An award winning hotel for business or leisure. Hotel accommodation, food & beverage services, meeting facilities, banquet function. BAYVIEW HOTEL GEORGETOWN PENANG actively pursues opportunities to provide customer with creative, flexible and value-added promotions which meet your evolving needs in today's travel budget. ... more   less 
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Also Known As:
Bayview Hotel Georgetown Penang George Town

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