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“Your sanctuary in Penang” 5 of 5 stars
Review of Seven Terraces

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Seven Terraces
2-16 Stewart Lane, Georgetown, Penang Island 10200, Malaysia   |  
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Hotel amenities
Ranked #1 of 51 Hotels in Georgetown
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Your sanctuary in Penang”
5 of 5 stars Reviewed July 6, 2014

My wife and I have just returned from a wonderful few days in Georgetown where we stayed at the excellent Seven Terraces. Not sure how to eloquently describe this beautiful, boutigue, hotel in the limited 200 characters here but suffice it to say Seven Terraces provides some of the most interesting and beautiful accommodation we've stayed in during our time in Asia. The staff are fabulous and can't do enough to help you. We will most certainly be back.

Room Tip: The Argus Suites cost a little more but have a roof top terrace and cool little 'outdoor' ba...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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329 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Canada
Top Contributor
119 reviews 119 reviews
102 hotel reviews
Reviews in 92 cities Reviews in 92 cities
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed July 6, 2014

The hotel is everything other reviewers claim. Its quiet charm, unique elegance and the quiet competence of its team are second to none. I could not recommend it more highly. Its restaurant is exceptional, not least in its client-orientation and the stylish dining-room.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kota Kinabalu, Malaysia
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 5, 2014

At Seven Terraces, it was like going back in time.

In particular, I liked the high red doors.

Loved the toilet! Black & White 1" tiled floor, spacious, bright, airy with high ceiling & aromatic toiletries. High ceiling meant the rain shower was high up too.

Not only was the check in, fast & efficient but our room had already been 'cooled down' for us. We didn't have to wait for the AC to take effect.


Our welcome drink (hot tea) in a lovely tea set arrived shortly.

Other thoughtful gesture: they shut the windows in the toilet in the evening so that you can sleep in or else the morning sun will greet you early.

The Manager came round personally during breakfast to assist in planning your day.

Breakfast deserves a mention too. Although you choose breakfast from a menu, you may try the whole list if you can finish it all.

Along the street outside the hotels are shops where bicycles are available for hire.
Walk to the wharf for lovely sunrise & sunset.
Little India alongside Chinese Temples provide stark contrast.

If you are driving, "Waze" takes you to the front entrance but you'd have to get round the back to park your car. The staff happily guide you.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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7TManager, General Manager at Seven Terraces, responded to this review, July 6, 2014
Dear Travelfeet
Thank you so much for your wonderful review. It means the world to us when guests write about their experience's at the Seven Terraces Hotel. I note you made mention of the high ceilings and in particular the rain shower, it is a popular feature and is over 12 ft high so the cascade of water is rather like a waterfall. The breakfast in the library lounge includes Malay, Indian , Chinese and Western items and I am delighted that you enjoyed the fact that you can eat your way through the menu.
I really hope we have the pleasure of having you stay with us again in the near future.
Regards
Ewan Taylor
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 5, 2014

Great restoration of ruined Georgetown terraces. Room superb but in ours we needed to be able to climb quite steep stairs to mezzanine bedroom - worth the climb! Beautifully furnished with antique furniture and amazing attention to detail - a designers delight! Bed very comfortable, downstairs living area spacious and relaxing. Fantastic restaurant on site - dine here even if not staying. Breakfasts to suit taste - very nice indeed. Pool lovely and refreshing. Staff extremely helpful - easily organised a walking tour of Georgetown for us. Lovely little shop on site where we were able to purchase some quality mementos of the area.Staying in this hotel was definitely a highlight of our stay in Penang.

Room Tip: All rooms beautiful but inspect when you get there to make sure it suits you physically.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 28, 2014

We stayed at Seven Terraces for seven nights recently and felt so welcome from the moment we arrived. Great is the word for this wonderful place, great position, great atmosphere, great service, great accommodation, nothing was to much trouble, we highly recommend Seven Terraces to anyone going to Georgetown, Penang.
We would like to thank Ewan(GM) Yunn, Faizel,Massi and all the other staff that made our stay an absolute pleasure.
Russ & Roni
Qld, Australia

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 28, 2014

Stayed for three nights in this wonderful hotel. Room (Stewart 1) was very good but what makes the Seven Terraces special is the service. Massi and all of the team were amazing from start to finish. Breakfast was excellent and dinner at Kebeya also worth a visit. Great location. Plenty of good things to see and do within a fifteen minute walk. Pay a visit you won't be disappointed.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 27, 2014

More than perfect! Right smack in the middle of the heritage area. Happy not to have made a decision to stay at the regular hotel chains. Service from the front office, restaurants and housekeeping is immaculate. Staff was very helpful,hospitable and every ready to help the guests. I felt that we were very well looked after. As for the rooms, they were well laid out, peranakan styled furnishings (lots of wood and china). Love the feel and ambience.

Best and in a class of its own. Penang's No.1.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Seven Terraces

Address: 2-16 Stewart Lane, Georgetown, Penang Island 10200, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Georgetown
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Georgetown
#1 Family Hotel in Georgetown
Price Range (Based on Average Rates): $$
Number of rooms: 16
Official Description (provided by the hotel):
Seven terraces Hotel is a grand row of seven C19th Anglo Chinese terraces. The hotel is situated in one of Penang’s finest and most intact heritage streets which is in the very heart of the World Heritage Site and next door to the 1810 Goddess of Mercy Temple with just a few minutes walk from all the major icons. It successfully captures and celebrates the spirit of this world heritage town and its unique Peranakan culture. ... more   less 
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Also Known As:
Seven Terraces Penang/Georgetown

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