This is first time I went to Georgetown, Penang and I choose Hotel Sentral Penang which had a good comment in tripadvisor.
We check-in at 4pm and the security is very helpful to find us a parking lot.
Front desk staff is very kind and fast to proceed the check-in, it just about 10min.
Room is very clean, tidy... but I not satisfied the shower, water volume too low.... and the parquet floor not so comfortable... but overall is satisfied.
Breakfast is ok, but the restaurant spacious limit... need to wait 5-10 minutes for a table.
Overall is good and acceptable, price reasonable and the most important is very good location, in front the hotel had a lot of street food stall and walk within 10-15 minutes to arrive Komtar, Kimberley Street, Chowrasta, Chendol....
Hope management could improve the shower water volume problem and we are happy to stay here.
Will stay here again for my next Penang Trip...
Please choose 7th - 9th Floor for non smoking area...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 16, 2012
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Greetings from Hotel Sentral!
Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.
I am delighted to know that you are satisfied with clean and comfortable room and thank you for pointing us the issues in regards of the water volume.
Our assurance is that the issues that had been highlighted will be resolved and we hope that you will be able to visit again in not too distant future.
We sincerely request you to return as our esteemed guest on your next trip so as to evaluate us once more.
Thank You and Best Regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.