I am not a big fan of the Sunway group but decided on the hotel because of its location in the heart of Georgetown and because it has a private covered carpark. Also liked the look of the newly refurbished super deluxe rooms in pictures.

Was a bit worried after reading the mixed reviews here. Thankfully, getting a super deluxe room on the 5th floor for 4 nights was the right choice. Our room, which had a view of Kek Lok Si and Penang Hill in the distance, was as good as it looked online. Stylish, clean and modern, it just lacked pictures on the walls. The strong water pressure and constant hot water at the shower were excellent.

Hardly heard the drilling / renovation works. The only time we were bothered by the renovation was on the day we were checking out - they were working on the lift lobby on the ground floor and it was awkward when getting in and out of the lifts.

Buffet breakfast in the function rooms on the lower ground floor was nice enough. Liked the Indian bread and curry, Chinese porridge, nasi lemak and bread+butter pudding. The food was tasty but could perhaps do with more changes each morning. A few of the waiting-staff were really friendly and enjoyed talking with the guests.

Although we had a car, it was an easy walk to the food stalls / coffee-shops and shopping malls like Times Square, First Avenue / Komtar and Prangin Mall. Wondered at first what the colonial-style building next door was, we found out later that it houses the Penang state art gallery.

This was chosen for its location - ie near the hawker food favourites in Penang. But the hotel is being renovated. Given the state of the bathroom - no wonder the bath tub was really battered and full of patched up

Only stayed one night but was really noisy - some karaoke bar nearby I think.

The check in was not most efficient and check out took too long.

Luckily the food in Penang ade up for the stay.

The hotel is surrounded by nice local food and UNESCO heritage sites.
I travel to Penang because I love the food. Nearest hawker stalls are only 2 mins walking distance from the hotel.

I would come back to this hotel again!!

I stayed in this hotel 2 times this year to attend a business meeting.
Hotel was really great. good location at the heart of George Town. staff were really friendly, room service good, breakfast was really nice lots of variety, room was small but really clean, Big lobby, view amazing, Great view of Penang city .You could enjoy all the local foods and attraction nearby. All in walking distance.