The room was old and furnishings were rundown. The dining choices at the hotel fell below expectations. The staff was not service-oriented at all, except for the transportation desk.
The biggest downside is that there is no wireless internet access in the room - so only your plugged laptop can be used and not your other mobile devices.

Have been staying at this hotel since 2005. Always loved the place.

Great C shape sea view, spacious rooms, fantastic spa, excellent breakfast, courtesious staff, well decked up gym.

Gurney Drive has become a happenning place with lots of malls and resturents.

This is a jwel of penang for those who wants luxry at budget rates.

I did revisited this hotel as I was quite impressive from first visit 6 years ago.

I could go to Starbucks and Subway, all my favorites, within walking area.

Room with seaview and high-floor made my family so impressive.

Swimming pools, sauna, stream rooms, kids club and fitness are perfect facilities upon brand of Evergreen Laurel.

Closed to Gurney Plaza and Hawker Foods along the way are another loving choice for us.

First time back since 2010. It was around Christmas but the hotel was not as crowded as others. I did the booking only a week before using an online travel website and surprised to see that the price was the same as what I paid for back in 2010 but this time the room faced the city (those are cheaper than sea facing ones). The room was not upgraded and a bit dated but it was big and clean. My room was right across from the elevator so it was noisy. The biggest let down I found in two year was the quality of food. Some items on the breakfast menu were inconsistent and tasteless. I did not try the local food so those maybe better than western food. The only thing good at breakfast was coffee. I tried their lunch a-la-carte menu and room service menu but I found them to be below average compared to what I got two years back. The fitness room needs upgrading as even some treadmills were broken. For nearly US$100 less per night as compared to G Hotel, I thought the hotel was ok.