Booked 10pax buffet dinner for my husband's birthday (4 vouchers + 6 paying). Slipped my mind to inform them it's a birthday party. When we arrived, I asked if they have anything for brithdays, the answer was 'Sorry. You have to call in earlier.' This alone points out that the company does not encourage walk-in celebrators. So disappointing.
The next major disappointment was the food. I had such high expectations when I did the booking... unfortunately my expectations fell flat to the ground. It was 'East meets West' theme. Seafood was the main theme. BUT it was ALL OVERCOOKED! The beef was tough, the mussels were falling off the shells as were the clams, the salads were in such huge pieces that it was difficult to eat neatly and worse of all the ice cream was not kept at optimum temperature. My table was less then 10 paces away from the ice cream freezer. Yet my ice cream started melting even before i sat down to eat!
For a five star hotel the cafe isn't even worth 1 star. The hawkers at the road side would have served a better fare with better quality food at a lower price.
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- Also Known As:
- Evergreen Laurel Georgetown
- Hotel Evergreen Laurel
- Evergreen Laurel Hotel Penang/George Town