We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“An Experience ” 5 of 5 stars
Review of Eastern & Oriental Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Eastern & Oriental Hotel to your Saves list
Eastern & Oriental Hotel
5.0 of 5 Hotel   |   10 Farquhar Street, George Town, Penang Island 10200, Malaysia   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #9 of 69 Hotels in George Town
Singapore
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“An Experience ”
5 of 5 stars Reviewed yesterday NEW

Stayed 3 nights in a Writer Suite at the E&O last weekend for a birthday treat and it was everything that could be expected.

The room was perfect, service
unobtrusive, the pool and bar great, only breakfast could have been better but that seems to be a Malaysia thing. But will be back

Stayed May 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternandOriental1, Hotel Manager at Eastern & Oriental Hotel, responded to this review, yesterday
Dear Valued Guest,

Thank you so much for coming to spend this special occasion
and it was a pleasure having you with us for 3 nights.

We are happy that you had a lovely time here and it is our sincere
hope that you will return some day.


Kind regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,840 reviews from our community

Traveler rating
    1,194
    435
    145
    43
    23
See reviews for
370
926
83
112
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (528)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for five days (four nights) at the E&O Hotel in Georgetown Penang Malaysia in May 2015. There are really two hotels here, we stayed in the heritage wing in a Georgetown suite, it was superb. The room was spacious, well appointed and maintained. There is butler service which we did not use. The eating options are good. Breakfast was included in the competitive room rate and was excellent. The pools were good. We stayed here before some 30 years ago. The Heritage wing is all that there was. The revitalised E&O is excellent. We would stay here again if ever in the area.

Room Tip: The heritage wing is preferred
See more room tips
  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternandOriental1, Hotel Manager at Eastern & Oriental Hotel, responded to this review, yesterday
Dear Valued Guest,

Thank you for coming back after such a long time and sharing
your kind words with us. It was with great pleasure to read this
feedback and that the quality of the hotel surpassed all expectations.
We are thrilled that you had such an amazing stay with us and that
you would be returning should your travel brings you back to Penang.

We look forward to welcoming you back in the near future.


Kind regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

E and O has the charm of an older hotel with a sense of service which adds to the appeal of its location both overlooking the water and also being walking distance into town. Buffet breakfast offered both usual breakfast fare and some local dishes. The evening drink and nibbles on the balcony added to the charm. All at a good rate. The sort of place where you think of returning.

Room Tip: Heritage wing has the charm of olde world with up to date facilities and nice outlook over the water
See more room tips
  • Stayed March 2015, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternandOriental1, Hotel Manager at Eastern & Oriental Hotel, responded to this review, yesterday
Dear Valued Guest,

Thank you for choosing the Eastern & Oriental Hotel and for
taking the time in giving your feedback.

It is wonderful to know that you enjoyed your stay with us and
we do look forward to the pleasure of welcoming you back in
the near future.


Kind regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, UK
Top Contributor
62 reviews 62 reviews
39 hotel reviews
Reviews in 33 cities Reviews in 33 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Broke up my trip to Georgetown with a couple of days at the E&O. I love colonial hotels, and this really is a jewel in the crown.

I was given an upgrade to an incredible 9th floor 135 sq m corner suite with great sea and city views. Impeccable standard, attention to detail and service. Evening complimentary snacks and cocktails on the 6th floor.

There seems to be two of everything here - 2 pools, 2 gyms, 2 breakfast rooms. I preferred the gym on the 6th floor, but breakfast and the pool on the ground floor.

Wonderful stay. Wish I could've stayed longer.

Stayed May 2015, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternandOriental1, Hotel Manager at Eastern & Oriental Hotel, responded to this review, 2 days ago
Dear Valued Guest,

Allow me to thank you for your feedback of the Eastern & Oriental
Hotel.

We are happy that you were impressed with every aspects of the
hotel, and the upgrade to Corner Suite. It is all we can hope for that
guests are pleased with our services and products.

We thank you for your patronage and it is our sincere hope that you
will return again soon.


Kind regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 days ago NEW

Had the best breakfast ever at this hotel. Very clean and spacious rooms. Large bathtub. Short walk to town. Luxurious hotel with aesthetically very pleasing design. Efficient check-in and check-out. Service of staff is good overall but a little impersonal. Offers happy hours food + drink every evening. Would stay here again!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternandOriental1, Hotel Manager at Eastern & Oriental Hotel, responded to this review, 3 days ago
Dear Valued Guest,

We are most pleased to see that you were impressed with the
hotel. It is definitely great to hear that you were happy with your
stay and enjoyed the buffet breakfast.

Thank you for the time taken to post this review and we look
forward to the pleasure of welcoming you back in the near future.

Kind regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penang Island, Malaysia
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Decided to spend a quiet weekend with my wife at this hotel and I must say that it is a weekend worth spending in.

Here are my notes about my experience in this highly-regarded and busy 5-star hotel in Georgetown, Penang:

1. The check-in was very fast.
2. Room is well appointed: bath tub (didn't use though); spacious bath area with great water flow; 2 wash basins (for he and she); free coffee-making facilities; free drinking water; free soda drinks in mini fridge; we liked the other amenity too.
3. TV is a bit small for such a great room. Think it should at least be 40inch.
4. Free coffee and tea at Planters Lounge on 6th Floor from 6.30am - 11.00pm; with a bonus of free cocktail (wine, some pouring brands, beers), canapes and snacks between 6.00pm-7.00pm at same venue.
5. Included a choice of either continental breakfast at 6th floor or buffet breakfast with wide varieties of offerings at Sarkies Restaurant on ground floor. Chose the latter and love the freshly-squeezed fruit juice-to-order.
6. The view is great given its location by the Straits of Melaka which overlooks Penang Port as well as the Gurney Drive and Tanjung Tokong. The sea waters off its promenade is not that great given the sight of strewn rubbish.
7. It's a walking distance to the inner city and heritage sights of Georgetown and Penang's famous food and delicacies. Food prices are definitely reasonable and aplenty in this East-meets-West food enclave or paradiso!

I will definitely stay again and recommend to discerning travellers who demand a higher-than-average hotel and services at average rates.

Stayed May 2015, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternandOriental1, Hotel Manager at Eastern & Oriental Hotel, responded to this review, 3 days ago
Dear Valued Guest,

Thank you for your warm and generous review and for taking
the time to post in on Trip Advisor.

We are delighted to know that your weekend stay with us was
such a positive experience and thank you for sharing your
appreciation of the Eastern & Oriental Hotel and what we have
to offer. It is a pleasure to know that you would be returning
to stay with us and thank you for making recommendation.

We certainly look forward to welcoming you back again soon.


Kind regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Top Contributor
68 reviews 68 reviews
49 hotel reviews
Reviews in 41 cities Reviews in 41 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is one place you would love to go back again and again .
The hospitality oozes from every where from the luggage boys unloading your bags at the porch , to check-in staff , to your butler , to the maintainence staff and tochef and his team in attendance at restaurants .
The wife works ,not at highway speed though, relatively well .The views from the room balcony are stunning and everything is within walking distance in Georgetown ,though one may not take the bait .
You are just pampered and you love it .
Breakfast has many choices and is also served outside facing the sea as you see liners sailing in to the jetty nearby .
Then they have free shuttles to the shopping centers and even their own jetty and boat to take you to night market
This is really a 'Pearl of Penang'

Room Tip: Delux room sea facing on5th floor
See more room tips
  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternandOriental1, Hotel Manager at Eastern & Oriental Hotel, responded to this review, 4 days ago
Dear Valued Guest,

Thank you for taking your valuable time in posting your review on Trip
Advisor following recent stay at the Eastern & Oriental Hotel.

We are pleased to hear that you had a relaxing stay with us and the team
is proud to keep up with your expectations.

Once again, we thank you for all your positive comments and we certainly
look forward to seeing you again in the near future.


Kind regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Eastern & Oriental Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eastern & Oriental Hotel

Address: 10 Farquhar Street, George Town, Penang Island 10200, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in George Town
#2 Family Hotel in George Town
#3 Romantic Hotel in George Town
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Eastern & Oriental Hotel 5*
Number of rooms: 99
Official Description (provided by the hotel):
The Eastern & Oriental Hotel is the embodiment of both a special time and a special place. For well over a century, this remarkable hotel - known simply as `The E&O' to generations of travellers - has stood as a testament to the grand elegance of the British colonial era.In many ways, it has also come to represent Penang itself; its story inextricably woven into the island's history, its traditions an indelible part of many a traveller's treasured memory, its name synonymous with the magical island once known as The Pearl Of the Orient. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Orbitz, Booking.com, Priceline, HotelTravel.com, Agoda, Odigeo, Cheap Tickets, Despegar.com and Asiatravel.com Holdings so you can book your Eastern & Oriental Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern & Oriental Hotel Penang/George Town

Owners: What's your side of the story?

If you own or manage Eastern & Oriental Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.