The E&O is a truly beautiful piece of Georgetown history. I had been very much looking forward to staying at this hotel after seeing the amazing photographs of it online.
First impressions were incredibly positive - the check in experience was flawless, greeted the door with delicious welcome cocktails, led up to our upgraded seaview room. The view is incredible, truly beautiful room too, with period appropriate furnishings. The only flaw really is the small fitness room - there is only one treadmill, and the equipment is really outdated. The bar is lovely, and if you can, get a peek into the ballroom - beautiful. The concierge desk are unfailingly helpful too.
We did have a major issue though when trying to access room service. We wanted to order a bottle of wine - 5 lengthy (hung on the line for at least 5 minutes) phone calls later, and two callbacks from the butler service, before someone finally came up to the room. For a place that prides itself on service, 40 minutes to attempt to order a bottle of wine was pretty average.
Apart from that - very beautiful.
- Official Description (provided by the hotel):
- The Eastern & Oriental Hotel is the embodiment of both a special time and a special place. For well over a century, this remarkable hotel - known simply as `The E&O' to generations of travellers - has stood as a testament to the grand elegance of the British colonial era.In many ways, it has also come to represent Penang itself; its story inextricably woven into the island's history, its traditions an indelible part of many a traveller's treasured memory, its name synonymous with the magical island once known as The Pearl Of the Orient. ... more less
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- Also Known As:
- Eastern And Oriental Hotel
- Eastern Oriental Georgetown
- Eastern & Oriental Hotel Penang/Georgetown